of TripAdvisor Travelers recommend this hotel
"End of trail"
great location at Santa Monica beach, we had a relaxing time, friendly and helpful staff, enjoyed our drink on rooftop terrace with a beautiful sunset, shopping area around the corner, public transport nearby
Fabulous stay! We stayed here as a family during December 2016 and had a wonderful time, the rooms are spacious, comfortable and tidy. No not only that but location was incredible, in walking distance to almost everything, shops, cafes/restaurants and the beach was right across the road. Staff were always helpful and nothing was ever too much of an ask! We were travelling from NZ, Santa Monica was definitely a highlight of our trip and we were so glad we had chosen to stay at the Shangri La, after a long day full of shopping and doing activities it was so nice knowing our hotel was a short walk away. Will most definitely stay here again if ever visiting Santa Monica again! Thanks for a wonderful stay!
"Modern and upmarket hotel"
Upon arrival at the hotel we were warmly greeted and offered a drink. The receptionist was polite and helped us to get to our rooms quickly and efficiently as it was later when we arrived. The room was good with a very comfortable bed. Although the room was quite small it was adequate. We would have liked a walk in shower as my wife has some physical disabilities and it was impossible for her to use the very high bath. A wide range of snack food, drinks etc were available in the room but where very expensive at $7 for a packet of crisps. No price list was available for these. We would also have liked a tea/coffee making facility in the room as most other hotels offer these. The hotel is in a prime position on the beach, within walking distance of shops, restaurants, pier etc. The hotel also has a lovely pool and outside area where on one evening they had complimentary cheese and wine along with a lovely opera singer. The food that we had in the hotel was of a good standard. The staff were all very pleasant and helpful at all times. Overall we were very happy with our stay.
"Great stay at the Hotel Shangri-La"
The Hotel is in an excellent location, close to the beach, restaurants and shops. We were fortunate to have an ocean view. Note that a few unfortunates might get a view of the car park - so always ask for an ocean view. The staff were very friendly and the service was generally excellent. The pool facilities were wonderful too. We have stayed in Santa Monica before but this was by far the best hotel that we have stayed at in Santa Monica. Highly recommended.
The service is spectacular. All the staff members are very respectful and extremely welcoming and helpful . Great great location.The room was spacious and had a great view of the ocean. Just minor comments : our room was right below the rooftop bar so it could get a little bit noisy and some guests might have spilled some drinks on our balcony , also the elevator is very slow, nothing major but it would be a bit inconvient if you have little impatience or just coming very tired wanting to get back to the room quickly. But overall, it was a splendid stay and would highly recommend it.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM