of TripAdvisor Travelers recommend this hotel
"Was sad to leave!"
We stayed here for 2 nights as the last stop on our round the world trip and we couldn’t have asked for a better place to end our holiday. From the minute we stepped through the door we felt like the only customers there, nothing was too much trouble and the staff were so friendly and helpful. Complimentary drinks on arrival was a nice touch and we only had to wait 20 minutes for our room - worth the wait! We were in room 400 and it was unbelievable, 2 bedrooms, massive living area and kitchen and huge roll top bath, with great views of the beach out of every window. Room was spotless, hotel gym was well equipped and the rooftop bar had great views. Great location, on site parking (valet was additional $42 a night but all the parking in SM seemed pretty expensive so we didn’t mind paying a bit extra for the convenience) and great service from all the employees we encountered - would 100% recommend this hotel.
The rooms are tired and dated and look nothing like the pictures. We were staying here after spending 5 days in Las Vegas in a top hotel. For the price for 2 nights we got the equivalent of 3 nights in vegas at the aria!! I wouldn't come back. Staff are excellent though and the food is lovely but it is definitely not worth the money.
"Not what I expected for the name and price"
This place was okay, room was okay, decent, clean but not anything special. Was on the first floor didn't like being right at the sidewalk- given it's a shangri la and pretty pricey I would have expected much more. The pool area was nice and well kept staff was always tiding up so it was always clean and inviting, but everything else seemed fairly basic for a nice hotel. The rooftop bar was cool nice view and prices you would expect (a drink was about 20) but there wasn't too much space to loiter so I would say it was pretty intimate if you are on a date or with a friend but not really much communal space. They did turn away some ppl on dress code violations. The staff was nice but also kinda snobby- when we got back from the beach they made us show id to get up, which is fine but they would be nice about it- I don't expect ppl to be so aggressive unnecessarily wasn't very welcoming. Would definitely not go back, was super over priced for just being a basic nice hotel, nothing special.
My wife and myself stayed here for 6 nights in September 2017 and were impressed with the hotel. We had a small room with a view of a car park but you can upgrade for an additional cost. The location is excellent directly facing ocean avenue and the beach and the decoration is beautiful. The staff are very friendly and were more than happy to print some documents off for us. This hotel is highly recommended.
"Fun happy with great view "
My husband and I visited the rooftop bar for Happy Hour per the recommendation of the hotel we were staying at. Great view of the coastline and sunset! Reasonably priced drinks. The young lady that waited on us was super friendly and professional. Very nice decor with comfortable seating....fun atmosphere and clientele. Would definitely visit again.,.,and consider staying at this hotel as well. The woman at the hotel concierge desk was also very friendly and welcoming.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM