HOTEL SOFITEL ESSAOUIRA MOGADOR GOLF & SPA Luxe

I am currently staying at the resort and felt compelled to write this review. I can in no way fault any member of staff here. The service truly exceeds 5*. Every member of staff has been exceptional and a very Special thank you to Fatima Zahra (reception) for showing so much compassion and opening the kids club earlier than it was supposed to. I have never experienced such a high standard of customer service in any hotel. We have not even left yet and can’t wait to come back. A huge thank you to everyone here!

This is a full service resort and gives you lots of options. It is a perfect place to hang out during the day and explore the beach, golf or lounge and then use the available shuttle for trips into town for dinner. The architecture is different but eventually grows on you - "flying pigs!" The staff are helpful and as usual ask a couple different people for directions to the beach. It can be confusing. But worth the effort.

The friendly staff and the arrival in the lobby gave us a great impression at first. Even more excited when we walked in to the room with a beautiful view and a private terrace. But soon we were disappointed about the cleanliness of the room with a strong smell of humidity. We managed to get another room personally bit head of housekeeping but again when you look in details there are lot of scratches on the floor and the wall, Lamps were not working and the door handle broke shortly after we arrived. I think they have done their best to solve our request however I'm convinced that the rooms need definitely more maintenance and a deep clean. On a positive note the breakfast will make you feel like a sultan with various and delicious options. We had dinner in the Kasbah buffet style again great food and friendly staff. The 2 swimming pool was big and clean with large sunbed to relax during a lazy afternoon. The pool menu could reflect more the local products. A special thank you to Gabriel who helped us to book an excursion. The free shuttle is well appreciated for a visit of the Medina I will suggest to extend until 7.00 PM rather than 6 PM. I will wait a soft refurbishment of the rooms before going back to the hotel again.

In a dry and dusty landscape the hotel an island green: gardens and a traditional links-style Gary Player Palmer designed golf course. The hotel is over 5km (3 miles) from the Essaouira harbor, you can walk into town via the golf course, dunes and beach or take advantage of the free shuttle bus which runs approximately every half hour through the day, The hotel itself is smart and modern with interesting bits of art scattered around and three swimming pools: the main pool is described as heated (I suspect only by the sun shining on it), a "biological" pool complete with water flowing into it from a flower bed and the third is in the Spa area. The pools have plenty of sun beds and towels available and the main pool has a bar and cafe with staff that will server you as you chill. Our 'superior' room was a good size with a central large bed with powered headboard. A good sized balcony had seating for 3 and a view of the golf course and sea. The bathroom had separate shower and loo, plus a separate built-in tiled bath between the entrance area and the bedroom. We had half-board. The breakfast and dinner were both served in the same restaurant and comprised a large number of dishes served buffet style. At breakfast I particularly enjoyed the freshly made Moroccan Pancakes, in the evening there was always a couple of taglines which were rather nice. There are a couple of other restaurants you can choose to eat at extra cost, but some only open during the day or in the evening. Drinks were extra and quite expensive at around £5 for a small glass of wine, but to be fair this kind of pricing seemed standard throughout Essaouira. There is a Carrefour supermarket on the edge of the town, so you can always go and buy your own bottles of wine for a similar price to a glass in the hotel. In general the hotel is nicely appointed, but some bits were rather tired with rust and flaking paint. Overall it was a good experience, but with little to do but sun yourself the temptation to top-up on the expensive drinks can be a challenge. It was a shame there wasn't much entertainment on site, some entertainment or music in the evenings would have been nice. There were a couple of activities you could book, like cooking, but they were all extra cost and fairly expensive.

We had a perfect stay in one of the villa's Mogador. Two adults and two children had enough place to do what they wanted to do, swimming, relaxing outdoor or indoor. The butler service is good.We liked the possibilities to be active, golf, swimming and the possibility to do outdoor activities like riding a Quad or a camel. Relaxing in the Hammam and wellness centre was good as well.