HOTEL VILLA REAL

The Hotel was really well located for all of Madrid's main attractions. The staff were impeccable with their efficiency and attention to detail and very friendly. When they realised we were visiting Madrid to celebrate my wife's birthday they also surprised us with a complimentary bottle of fizz. Also it was great to be able to use the sister hotel's (Hotel Urban) facilities too which allowed us access to their rooftop bar and pool etc. within a easy 2 minute walk. I've been to Madrid 4 times now for weekend breaks, all in 5 star accommodation and this was the best, I will definitely rebook next time I visit.

We stay at the Villa Real two or three times a year two or three times a year and have never been disappointed. We principally spend time at museums and the major ones are within a short walk from the hotel. The hotel's location is perfect, and not just for museums, it is relatively quiet, and the staff of the hotel are first rate. The treatment is personal. Our granddaughters are treated like princesses, by the way.

I booked the hotel because my preferred hotel chain was sold out. I was very happy with my choice. A good private sun terras in the 2 story room was perfect to enjoy the sunset. The hotel did not have a pool, as was shown on the hotel pictures. But the affiliate hotel around the corner did have the (small and cold) pool. I was offered a glass of champagne to make up for the small walk.

This hotel has exceptional service and the rooms are excellent. The location cannot be better for a visit to Madrid! You are basically staying in a section of the city that makes everything easy to get to, on foot, by taxi or by tour bus. My only comment is the noise level room to room is a bit high but outside noise is not a concern.

A very nice hotel, 3 min walk from Prado, 5 min walk from city historical center. I've got a suite with a spacious balcony. Nothing to say, actually. Just a very good and convenient hotel with a good restaurant. I will definitely stay there again.