As we navigate this difficult time caused by the COVID-19 pandemic, the health and safety of our Prestigia family and our community remains our number one priority, out of an abundance of caution we have decided to allow all our employees to work from home until further notice.
During this period we will be accommodating all customer queries and requests via email at reservations@prestigia.com, we will continue to do everything we can to support you.
Should you need to cancel your booking, please access your customer account by following this link: https://www.prestigia.com/en/member.php
Kindly note that due to the pandemic, all cancellations need to be processed via your customer account.
Prestigia's customer service stays at your service 7d/7 to answer to all your requests by phone or mail.
You can email us at : reservations@prestigia.com or call us at the following numbers:
+33 1 79 97 26 03 | +44 203 051 66 62 |
+1 201 830 1902 | +32 28 08 03 72 |
+1 844 265 4736 (Toll Free) |
+55 21 35 00 29 99 |
+49 615 127 491 05 | +61 28 01 47 241 |
+212 5 20 42 11 11 | +34 911 878 182 |
Opening hours
24 hours a day, 7 days a week