I wanted a clean place to simply sleep and feel safe. I was 100% satisfied. The bedding was fresh and there was no lasting odors in the room or hotel.Comment of W. LECOLION , United States the 2016-03-15
"Not a good representation of the Hyatt brand"
Stayed for a conference and was very disappointed in the overall quality of the food. I am gluten free by need and the food choices at large were extremely limited and seemed to be nearly always vegetarian and extremely starchy (one meal the only GF options were rice, a cauliflower Indian dish and a Indian chickpea and potato dish) even the Cesar salad had tiny croutons left in that I had to try and pick out making it unsafe for celiac. My room had a broken piece inside the heater that kept clunking thru the night. The staff provided me a new room when I reported it, but what a hassle to have to change rooms.
"Good hotel, bad location"
If you are coming to Boston and want to be near things, this is not your hotel. If you want to be close to MIT, this is the place. Very few things within walking distance unless you are ready for a 2-5 mile hike.
"The Perfect Stay"
Adorned with high-end finishes and contemporary design, my room at the Hyatt Regency was beyond expectation. With a one-of-a-kind view and affordable cost, it is the best option in the area. While there was a conference downstairs during my stay, the room was completely silent. Wish I could have stayed longer.
"Wonderful view, safely nestled next to Charles River"
I love the hotel and their staff; from the moment I arrived everyone was extremely pleasant and helpful Great customer service! The rates are high, but for convenience to client locations and safety that includes key card access to elevators, it is well worth it.
"Perfect for Harvard and Fenway Weekends"
We have stayed several times at this Hyatt location. It is perfect for events at Harvard and Fenway. Perhaps the aspect we enjoy the most is its beautiful location and its size compared to the huge hotels across the river. It is a very comfortable and easy venue whose staff cannot do more for you. We like the adjacent self-park garage that makes coming and going very simple. It is also very conducive to obtaining Uber type transportation to every location for a very fair price. We feel at home in this Hyatt.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM