Beautiful property. Excellent customer service. Special amenities. Highly recommend. The restaurants and bars- all delicious with local seafood options (and so much more). Public areas and pools are very relaxing and well planned. The on site spa and workout facility were also excellent. Husband enjoyed golf at a nearby course. Hotel provided shuttle service. Overall just a great, relaxing stay.
"For romance and R&R"
Beautiful lush grounds, scenic views, quiet natural area with boat to private island. Absolutely beautiful hotel and grounds with excellent service. Rooms that are high tech and very comfortable. Lots to do and plenty of secluded areas, never feels crowded and service so easy - just raise your blue flag on the lounge chair.
"Love the hotel"
This the first time we visited the hotel. My wife and I were attending a convention. The staff is amazingly friendly and knowledgable. My wife & I had a spa treatment, amazing. Looking forward to visiting the hotel soon.
"Beautiful, but needs some work"
We spent several days at this resort. The hotel is beautiful. The grounds are lovely.There are several pools from lap pools to a lazy river and pools with water park type slides. We found the rooms a little strange. There was one panama style chair in the room. It looked good in the room but was very uncomfortable. Only one of the night tables had a drawer. The drawers were not soft close and they made a lot of noise. I can’t say we loved the food. The buffet was expensive and didn’t have the selection I would have expected. We ate in the bar one night. The portions were huge but not great. When we arrived we asked for a room with a water view. We were charged extra for that. When we got to the room the view was really of a Forrest with water in the distance. It might have been my fault because I should have asked for a pool view Also the room did not have a usable balcony. We found one of the concierges to be fairly disinterested and not particularly helpful. As beautiful as it was. I think I will go back to Marriott.
My wife and daughter and I attended a charity function and were able to book a one night visit at the resort. We travel often and stay at great hotels, and from the moment we walked in and were warmly greeted by Gail the concierge, through the check in process and subsequent assistance by Art the bellman, we quickly realized this resort is first class all the way! The room was spacious and very clean with a waterview. The charity event was superb featuring a wonderful dinner and professional tableside service. It felt like being in a fine restaurant rather than a banquet of 400 people! Sunday morning prior to check out we enjoyed a lovely breakfast which was superbly served by Misael. We look forward to returning..albeit next time for several nights!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 11:00 AM
Please note that the hotel will undertake renovation works at the Mangroves bar. Works are scheduled weekdays from 9am to 5pm from 1 June - 31 August 2017.
Please be advised that on 31 December 2017 the restaurant will only be open for dinner.