of TripAdvisor Travelers recommend this hotel
"Room with a View"
I recently spent a week at the Hyatt Regency in a harbor-view room. I was not disappointed by the view. A classic panorama of the Hong Kong skyline greeted me every morning, which made it all that much easier to start the day. The room itself was large and comfortable. The service in the hotel was excellent, as was the location. The hotel is in a gritty vibrant section of Kowloon, within easy walking distance of the Star Ferry, the shopping malls of Nathan Road and the Temple Street Night Market. The MRT station is directly adjacent to the hotel--although be warned: it is a long hike from the station entrance to the actual train platforms .I only have two criticisms of the Hyatt: one facetious and one quite serious. The facetious criticism is that I wish they knew how to make better brewed coffee. I say this with a smile because Hong Kong is not a great coffee city (it is brilliant with tea, though.) My more serious criticism is with the wifi. For whatever reason, I had a great deal of trouble sending emails with the free hotel wifi network. I can understand if a hotel doesn't provide enough bps for streaming but email should not be problematic. The relatively small problem aside, this was a handsome, efficient big city hotel with a lovely sky garden and a full-size swimming pool. I recommend it highly.
"Very poor customer service but good location"
My flight was late and taxi driver dropped me + luggage at the ground floor hotel entrance. No Hyatt staff was there for > 5 minutes so I walked around the block in the hot & humid weather to the hotel lobby. The young lady at the check-in counter was busy on her phone when I walked up to the counter. I asked for luggage help but she was just focusing on the check-in process. Maid service and restaurants were about average. Regency Club was below average. I checked out of this Hyatt after I found a comparable hotel. Consider the awful customer services I received, this property should not be a Hyatt category 4. I do not recommend this sub-standard Hyatt.
"Amazing stay--excellent accommodations and staff."
From the moment I arrived, the staff made me feel special and comfortable, as if it was their sincere pleasure to make this a great visit. I was thrilled by the lovely room, the view, and excellent food. The concierge and staff made it so easy to get information about the best way to get to my destinations. This was the best Hyatt I have experienced anywhere in the world.
"My first choice hotel in Hong Kong"
Sure, there are more luxurious choices, even with waterfront locations, but this hotel has always been my preferred choice for my trips to Hong Kong. Its location on Hanoi Road in Tsim Sha Tsui puts it within walking distance of many local eateries and shopping areas on Nathan Road and Canton Road. The MTR station is directly outside the hotel, putting the rest of Hong Kong well within reach, and there are free shuttle buses to the Kowloon Station on the Airport Express line (though it is far more efficient to take a taxi between the train station and the hotel). The size of the rooms are quite reasonable by Hong Kong standards, and are definitely both modern and clean. The in-house dining choices are of a high quality but are expensive for what is on offer.
"Good location and comfortable stay"
Stayed for 3 nights ,location is perfect at kawaloon side and above TST Mrt station which is highly comfortable.. easy walking distance to harbour city and kawaloon shopping street , peninsula, intercontinental and star ferry .. situated above mall and walking distance to many other malls and cafes .. Hyatt experience was good as expected and free smart phone was really worth it .. only thing which can be improved upon is there is no dedicated taxi stand outside hotel .. getting taxi was not as convenient as compared to other major cities .. in basement there is dedicated taxi available to airport and ferry though but not sure it's there always ..
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM