of TripAdvisor Travelers recommend this hotel
"Great hotel! "
I was in the hotel for 4 days with my family. Because of my status in Hyatt I was able to receive special attention and everyone in the hotel was extremely kind. One of the things the hotel offer is a cellphone that you can use in the city with data available. That was definitely a plus! My room was in the last floor and the view was nice. The regency club offers a very good breakfast and a great selection of snacks in the afternoon. The only thing that perhaps is not the best, is the entrance of the hotel as is not totally clear from the street. The location is very good. I would definitely strayed again in the hotel!
"Great on all levels"
Very friendly and nice staff, really good food and drinks, overall best hotel experience in a while. I would definitely go back. Located right in front of an MTR station which made is convenient to visit the city.
"Good but without the luxury or wow factor"
Good location, steps to MTR. Easy to get to and from airport using the Airport Express and free shuttle. Hotel is in need of upgrade as wear and tear is obvious. Good size by HK standards (for the Premier Deluxe room), worth paying more for a larger room. Decent view from room. TV and cable channels were horrible. Large bathroom with separate shower and bathtub. Water was slow to drain in the shower especially when using the rain shower. Water pressure and temperature was good. Light switches confusing. Bed and pillows should be improved as they were not comfortable. Complimentary smartphone was useful. Staff professional and efficient, but not overly warm, seemed like they were just doing their jobs. Overall, decent choice of hotel for the location, functional but do not expect luxury, impressive design or any wow factor. Price range is average, not the cheapest but not the most expensive either.
"tranquility by the harbour"
one of the most courteous/wlecoming staff........view from the harbour facing room is very pleasing and the location of the hotel amidst all the happening places around is worth the money spent .....well re-commended !!!!
Great hotel with a perfect location. Easily transferred from airport on train then up to the free shuttle that drops u directly to the lifts of the hotel where u are greeted by hotel staff. Very easy. Located above the underground subway and a ten minute walk to the ferry this location connects u to everything. Water view of harbour is nice but obstructed by other building. Have stayed at Grand Hyatt Hong Kong where water views are unobstructed and wonderful but the convenience factor is not the same as the Hyatt Regency which is hands down a major preference. The free phone the Hyatt Regency give u for the duration of the stay was excellent - free wifi and calls at ur convenience.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM