of TripAdvisor Travelers recommend this hotel
"Amazing staycation with a great view!"
Celebrated sweetest day/pre-baptism day with my husband for one night. Staff was exemplary & very accommodating! We stayed on the 31st floor of the south tower, View of city & lake is just gorgeous! Definitely returning soon!
"Perfect place for Chicago Marathon!"
We stayed at the Hyatt using the Chicago Marathon booking site and it was a great experience! They were accommodating and friendly. The shuttle drivers to and from the race were great and it was very convenient being the that close to Chinatown. If you get a chance, go up to the balcony area off the fitness center because the view was gorgeous. And I can't recommend enough the Asian Noodle place off the lobby - incredible food.
"terrible experience checking in"
Was treated poorly at checkin. Was told that the room I reserved was not available because the hotel was overbooked. Then James, the evening supervisor, told me that actually it was because they had a flood 30 min before I arrived. I was offered a room with a rollaway bed. When I asked to be relocated to a regular room in one of the many other Hyatts in Chicago, James changed his mind and gave me a room similar to the one I had reserved. But not until after a very frustrating exchange.
"Great location for Convention"
If you are attending a convention at the McCormick center, this is the best hotel. A bit expensive but right next door. The hotel is refurbished and very up to date. Wifi was very good and free Taxi were hard to find on the main night of the convention. Uber was ready
"Quick stay; No qualms"
Came in at 5:30 pm and out at 7:45 am so didn't spend much time but I was well pleased with the stay. Check in was very fast and efficient. Valet was quick bringing up car. Room was clean and updated. $15 cab ride to downtown. Price was 30-40% lower than other comparable hotels!! Would stay again for sure.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM