of TripAdvisor Travelers recommend this hotel
"Hyatt Regency what a gorgeous lace"
I easily could have given this beautiful hotel a five star rating however there room service is very subpar. As a matter of fact there really is not good food here at all. That being said the hotel for sleeping is second to none. Our room was on the fifteenth floor with a balcony facing giving us a 180 degree view of the city and the bay. It was marvelous!!!!
excellent location and quality. good food, excellent breakfast buffet. Staff attentive and building old but in good shape. If family is looking for location for major attractions none better than this Hyatt. Great walking location for all venues
"Best Hyatt Regency"
This was my first time staying at the Hyatt Regency in downtown San Francisco, normally I stay at the one near the airport or other hotels in the city. The location is excellent, it's right on the Embarcadero and Market St, with access to BART very close by; however quiet side of the city in the evenings to get a good sleep. From street level, you have to take the escalators/elevators up two levels to reach the lobby. The atrium of this hotel is absolutely breathtaking, quite possibly the best I've seen of a modern hotel in a downtown area, the architecture is amazing. I had checked in via the app so just had to collect the room key. The room was very well appointed and large, it even had a foyer section with a separate area of the bathroom, felt more like a suite than a normal hotel room. Sleep quality was excellent as ever at a Hyatt Regency. Will definitely stay at this property again when I'm visiting my downtown office.
Spacious rooms. Excellent service. Great internet. Good bar meals and service. Close to the Embarcadero area. We had an enjoyable time there. Very helpful staff and the best words you'll ever hear after a 24 hour flight - your rooms ready
"Super nice stay; great service and amenities"
I stayed two nights in a Club room on the 17th floor. They asked me at check-in if I wanted to upgrade for $30 more per night for a Bay Bridge view but I declined; turns out, I had this view at the side of my window anyway. The bed was very comfortable and the room was nice appointed. The shower was fantastic! The AC system kept my room as cool as I liked it and was very easy to adjust and was not noisy. The staff I dealt with were all very professional and helpful. The Regency Club was nice; too bad it no longer rotates but if you go early for breakfast, you can get a good set facing the Ferry Building and Bay Bridge. I was only there for breakfast and there was a large variety of food: hard boiled eggs; a quiche; sliced meats; many types of boxed cereal; hot oatmeal; granola; various breads and large croissants; juices and coffee, and iced water. The hotel location was perfect for me; I took a shuttle tour which met at the Ferry Building just 5 minutes (or less) away. Hint: Take the back stairs on the other side of the check-in desks, and exit right onto the path leading to the Ferry Building; this prevents you having to walk around the building. You can re-enter the hotel that way too if you use your key card on the door slot at the left. The Embarcadero BART station is right outside, literally steps away, and the elevator to the street level is just a few yards down further. The California line cable car is right outside; take this to get to many tourist spots along the line. And of course, the Embarcadero is right there, with the shops and the walkway by the water. The only "downside" is that parts of the hotel and room seem a bit dated. There were obstructions to the view where they had erected scaffolding; the bathroom wallpaper was peeling in places; there were scuff marks on the bathroom door's bottom edge; and there were signs of wear and tear on the walk from my room to the elevators. But these were minor issues and would not detract from my rating. I would say though that if you opt for a Club room, take one of the 16th floor; at times on my first night I could hear furniture scraping and moving above me, which was the Regency Club, until they closed for the night.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM