"Fantastic location and hotel"
Very nice, clean, nice harbor views, convenient to many restaurants. Be aware - the restaurants on the water are just OK - they seem to be very mediocre. Nick's and Kobe Jones were not great. Hotel has a great breakfast buffet and a wonderful rooftop bar with heater and blankets for colder nights.
"Our first holiday in 3 years!"
The hotel is amazing & the reception & concierge staff outstanding, they could not have made us more welcome & recognised us whenever we passed. The rooms are clean, very well presented & comfortable. However, the management totally lacks people skills & come across very SNOBBY! We paid $44 for cocktails but weren't allowed to take them to our room as the bouncer was adamant it was a licensed establishment (yet there is wine in all the rooms & they deliver wine to your room) & though they offered to deliver them they never arrived & if you complain don't expect management to do anything to ease your anxiety.
"First Time Sydney"
The hotel room is very nice. In particular for those that has harbor view, the view is great. Staffs are very friendly and have provided excellent services. However, the room door is very noisy. No matter how I try, I can't close the door quietly, Since I arrived at 6:30 AM from US, I couldn't get any sleep because of the constant door closing noise for the people that are leaving in the morning. Even though credit card is common in Sydney, if you want to avoid paying credit card surcharge, please make sure you have sufficient cash. Front desk did not notify me on the credit card surcharge. You have to find the charge in your itemized bill.
"Perfect Location, Nice standard but pricey"
Stayed at the hyatt regency for a business trip, location of the hotel was fantastic, the hotel is modern and lovely. I do belive it was abit over priced for the rooms as they where small & after paying for a harbour view room we only seem to receive a partial harbour view.
"Wonderful Trip Sydney"
This hotel is very very GOOD,location ,location and location. Staff:very frendly an very good especially club lounge european staff, thanks. Food: brekfast is all,food is everythink what i need. Club lounge have own cheff and He or she make orders different eggs wha you need. Hotel Room: room is very clean,new,nice and very good size for two people. We have one night also "old" side but that room is good and vey nice views Darling Harbour. Rooms have everythink what you need,if you need something extra just ask stuff they really want help you. Luggage room staff are helpful i leave luggage three nights in safety because i have trip Hunter valley and that is free! Only "bad" thing is credit card keeping 200 AUD per night(10 days later they give that money back in my credit acoount'). I don`t still understand why that because i have club room that inclused breakfast and two hour drink and canapes(that is really nice and staff 10+).
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM
Please note, due to an ongoing redevelopment project until June 2016, construction noise is expected. The hotel will try to ensure there are minimal disruptions during this period.