This is a very comfortable hotel. We had excellent service from RAJ in the restaurant - extremely efficient and most helpful beyond the call of duty. As well, ROB on the Front Desk allowed us a much later check out than normal which assisted our travels greatly. Strong recommendation.Comment of P. Marcus , Australia the 2016-09-18
Our stay went well. Very clean, quiet and great location.Comment of S. Cory , Canada the 2016-07-06
My wife and I planned this trip to celebrate our eighth wedding anniversary so it was important that we stay in a quality hotel. The Hyatt did not disappoint -on any level. In fact, the gentleman whom checked us in, a young man by the name of Jay Wong, was especially accommodating. Not only did he permit us to check in more than hour early, he gave us a room with a breathtaking view of down town Toronto and a king size bed. Upon settling into our room, we received a call from the front desk. It was Jay. He called to make sure that we were happy with the room and asked for, by then, the third time if there was anything at all that he could do to ensure that we had a pleasant stay. We were very impressed. Later that night, there was a knock at our door. I opened it to find a member of the in-room dining team holding a tray. He said that Jay wanted to wish us a very happy anniversary. The tray contained two small bottles of wine and two slices of decadent chocolate cake trimmed beautifully with various berries. We were speechless.Comment of C. Adam , Canada the 2016-04-10
The hotel was great! The location is great! The staff were awesome!!!Comment of D. Mario , United States the 2014-07-21
"Great at accommodating a last minute request"
I was impressed when I called last minute and needed some special arrangements. After calling 10 hotels in the downtown Toronto on a weekend, I was not able to find anyone who could meet our needs except for the Hyatt.
"I FELT LIKE A QUEEN!"
Great Food, lots of great places for relaxation , great staff and Love the online check in and out with there app. Quick service.Wished that the Parking was included or a discount rate. The complement internet was ok but not good at times. Great Room.
"Excellent personalized service"
How surprised was I to find a fruit basket and a personalized note from the GM thanking me for a positive review I left for a Hyatt in Maui last spring. Wow! Excellent service for my 3 night stay in Toronto.
We had a wonderful stay at the Hyatt Regency. Christy, who checked us in, was very attentive; once she knew it was our anniversary, she sent us a lovely plate with cheeses and crackers to our room, along with a handwritten note. The room was lovely, with a great view of the CN Tower
Stayed for one night on a recent trip to Toronto. Service was wonderful, room was adequate. No outlet easily accessible near bed for CPAP machine, room decor leaves alot to be desired. While the beds were very comfortable we found the linens to be stiff and scratchy. No counter space in bathroom and hooks placed so high we could not use them. Hotel should take another look at quality of comfort in rooms.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 4:00 PM , Check-out: 12:00 PM