Good!!! Especially location is near by beach & main street. if i go to Ohau again, my choice is Hyatt Regency WaikikiComment of S. CHOI , South Korea the 2016-03-30
Agree with some earlier reviews. There seems to be lack of training and attention to detail in the upkeep of the hotel esp a standard that I expect from a Hyatt Regency. Housekeeping lacked attention to detail in cleaning our room Eg one day our full bin wasn’t emptied amongst other things in the room which were not cleaned well. The regency club lounge was small considering the size of the hotel though the food quality can’t be faulted. The mugs in the club also had coffee/tea stains. It shows lack of attention to detail the fact that the staff didn’t notice or felt it’s ok to have the mugs out for guests to use.
"Great place to stay in Waikiki"
Hyatt Regency Waikiki Resort and Spa is centrally located. Across is the beautiful beach of Waikiki. We always enjoy our stay here. The staff are great, always a smile and aloha. Having access to the Regency Lounge was a huge plus. A place to relax and have beverages. Breakfasts and early evening light meal a treat. A five minute walk to the International Market which has fabulous restaurants on the top floor. Shopping everywhere. St. Augustine Church is beautiful and built in 1854 just a block over. Lots of eateries on Kuhio Street, love the Kona Cafe and Patisserie- great Kouign Amann. Also loved Marimake Udon just across the street- always a line up but it goes pretty fast and can always get a table. Enjoy Waikiki!
"Best hotel stay ever!"
I just want to start off by thanking Lili at the front desk. She made my trip all the more wonderful! During check in she was professional, very kind, and very pleasant. I know we had many requests to make our trip amazing and surprise my boyfriend and she made it happen for us and I will be forever grateful for that. As a gay couple traveling I can't tell you how many times I have been met with weird looks and rude smirks when asking for one bed or felt like I was treated differently. From the check in with Lili to service at the bars, bell desk, and shops on the property I was treated with the best service. I work at front desk on the strip in Las Vegas and I understand the stress and problems an agent can experience at a busy hotel with multiple requests at check in and I want to thank LIli for making that happen and making this trip extra special for me and my boyfriend! From the view to the amenity it was amazing so thank you. Room 3461 Nov 1 to the 4th.
"Excellent service and prime location"
My partner and I stayed here for 11 nights recently. Despite the elevator issues the staff did everything they could. I need to mention the lovely staff at breakfast. You all need to be praised and cherished for being so comforting and friendly. Thankyou.
My husband and I stayed here as newlyweds and were impressed with the beauty of our room. Service by staff members we met was lovely as were the views. The only down point for us was we were not able to get ice, plates or a knife bought to our room. My husband was told he had to go downstairs to look for these and he still wasn't able to get ice or a plate for our cheese and crackers. Otherwise our favourite place to stay.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM