Location
With a stay at Hyatt Zilara Cancun - Adults Only - All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Forum By The Sea Mall and La Isla Shopping Mall. This luxury property is 3.1 mi (5 km) from Tortuga Beach and 3.7 mi (5.9 km) from Iberostar Cancun Golf Course.
Amenities
Reception services
- Reception
- Concierge
- Currency exchange
- Luggage storage
- Ticket counter
Cleaning Services
- Laundry facilities
Business facilities
- Business centre
- Conference facilities
- Interpreting
Room services & amenities
- Room adapted to disabled people
Entertainment & Leisure
- Private beach
- Library
General services
- Wedding
- Wi-Fi
- Multilingual staff
- Complimentary tea & coffee
- Daily newspaper
- Doctor on call
Parking Facilities
- Private parking
- Valet parking
Transport Services
- Limousine service
- Car hire
General amenities
- Air conditioning
- Disabled access
- Elevator
- Roof terrace
Wellness facilities
- Spa
- Massage
- Indoor jacuzzi
- Sauna
- Hammam
- Turkish bath
- Fitness centre
- Yoga studio
- Beauty salon
Dining
- Breakfast
- Bar
- Pool bar
Sports & activities
- Diving gear
- Golf course
- Jet ski centre
- Skiing
- Surfing gear
- Tennis court
Views
- Sea view
Conditions
About this property
Reviews
- Tripadvisor Reviews (14629)
2025 reviews don’t make sense
This hotel has been closed since April 2025….. for renovations ….. Just re opened for business April 2026…. Where do these reviews come from ????? Please explain reviews
Full review for one of the best all inclusive vacatoins we've ever had!!
After an amazing experience at Hyatt Zilara Cancun, I felt like I had to share an honest review. I’m a big fan of all-inclusive resorts, especially in Cancun and the Riviera Maya, but our stay at Zila...
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Amazing first time experience in Cancun (and spa experience)
First time in Mexico and Cancun. Amazing experience overall. My fiancee and I did the hydrotherapy circuit which involves a couple's massage. We had a nice experience and would highly recommend Bertha...
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WONDERFUL STAY
This was the best hotel I have ever stayed in. My husband and I had the most amazing time. We stayed for 1 week and it was an overall wonderful experience from start to finish. The food, restaurants, ...
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Great vacation and I will be back
Great staff, rooms and food. The only drawback in my opinion is the gift shop which is massively overpriced. $ 9 us first a disposable lighter is out of hand. I was hoping to see some monkeys 😁