JOIA Paraiso by Iberostar - Adults Only All Inclusive Resort

Km 309 Carretera Chetumal - Puerto Juarez, Playa Paraiso, Playa del Carmen, Mexico - Riviera Maya
4.7
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Select your room

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Suite, Pool View

645 sq ft
Bathroom Amenities
Down comforter
Branded linens
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Suite, Pool View
Flexible Rate
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Suite

645 sq ft
Complimentary Minibar
Bathroom Amenities
Grab bars
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Suite
Flexible Rate
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Suite (Upper Floor)

645 sq ft
In-room safe
Laptop-friendly workspace
Telephone
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Suite (Upper Floor)
Flexible Rate
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Suite (Promo)

645 sq ft
Bathrobe
Bathroom Amenities
Down comforter
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Suite (Promo)
Flexible Rate
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Suite, Oceanfront (Butler Suite)

645 sq ft
Down comforter
Branded linens
In-room safe
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Suite, Oceanfront (Butler Suite)
Flexible Rate
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Suite, Oceanfront (Corner, Butler Suite)

645 sq ft
Down comforter
Branded linens
In-room safe
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Suite, Oceanfront (Corner, Butler Suite)
Flexible Rate
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Last Available Room

645 sq ft
Down comforter
Branded linens
In-room safe
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Last Available Room
Flexible Rate
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Panoramic Suite, Oceanfront (Butler Suite)

645 sq ft
In-room safe
Laptop-friendly workspace
Telephone
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Panoramic Suite, Oceanfront (Butler Suite)
Flexible Rate
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Romantic Villa, Private Pool (Butler Service)

2088 sq ft
Bathroom Amenities
Down comforter
Branded linens
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Romantic Villa, Private Pool (Butler Service)
Flexible Rate

Location

Perfectly set between the white sands of the Mayan Riviera and the beautiful beach of Playa Paraiso, the JOIA Paraiso by Iberostar - Adults Only All Inclusive Resort is located in one of the trendiest neighborhoods in Mexico. You can easily access the archeological sites of Tulum and the Mayan ruins. Cancún International Airport is 37 km away from the property.

Km 309 Carretera Chetumal - Puerto Juarez, Playa Paraiso, Playa del Carmen, Mexico - Riviera Maya

Amenities

Wellness facilities

  • Spa
  • Massage
  • Indoor jacuzzi
  • Sauna
  • Fitness centre
  • Beauty salon
  • Non-smoking rooms

General services

  • Wi-Fi
  • Multilingual staff

Entertainment & Leisure

  • Beachfront
  • Outdoor swimming pool
  • In-house entertainment
  • Nightclub/DJ
  • Library

Dining

  • Restaurant
  • Breakfast
  • Bar
  • Pool bar
  • Room service

Parking Facilities

  • Public parking

Reception services

  • 24-hour front desk
  • Concierge
  • Currency exchange
  • ATM/cash machine on site

Transport Services

  • Car hire

General amenities

  • Air conditioning

House Rules

  • Adults Only
  • Pets not allowed

Sports & activities

  • Billiard table
  • Diving
  • Golf course
  • Table Tennis
  • Tennis court
  • Watersports on site

Conditions

Check-in/ Check-out
Check-in 03:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
American Express, Visa, MasterCard, Discover

About this property

Location
Mexico>Playa del Carmen>Riviera Maya
Number of rooms
310
JOIA Paraiso by Iberostar - Adults Only All Inclusive Resort

Reviews

  • Tripadvisor Reviews (10358)

4.7 /5This average is based on 10358 reviews

Cleanliness
Sleep quality
Value
Service
Location
M
MandiL262 July 2026

Just ok

Ok we have been here 1 day and I am just not impressed. We came back to Riviera Maya because my husband and I celebrated his 40th birthday at secrets Aqua Mall and had the most amazing experience. Thi...

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3
355kathiet July 2026

JOIA review-The best family trip! Exceeded our expectations.

My family, a group of 8, recently stayed at JOIA and had the most wonderful experience. From the moment we checked in to the morning we checked out; the staff was exceptional. I had to take a moment...

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Z
zurisaday87Richmond Hill, Ontario July 2026

⭐️⭐️⭐️⭐️⭐️

Beautiful resort with excellent service, delicious food, and a relaxing atmosphere. A special thank you to Luis Gómez for his kindness, professionalism, and outstanding hospitality. He made our stay e...

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B
brentbC985TL July 2026

Vacation

Fernanda Was the best in entertainment mucho gusto Gracias Give her a raise!!! El double.