Location
Perfectly set between the white sands of the Mayan Riviera and the beautiful beach of Playa Paraiso, the Iberostar Gran Paraiso Hotel is located in one of the trendiest neighborhoods in Mexico. You can easily access the archeological sites of Tulum and the Mayan ruins.
The international airport of Cancún is 37 km away from the Iberostar Gran Paraiso.
Amenities
Dining
- Restaurant
- Breakfast
- Bar
- Pool bar
- Room service
House Rules
- Adults Only
- Pets not allowed
General services
- Wi-Fi
- Multilingual staff
Parking Facilities
- Public parking
Reception services
- 24-hour front desk
- Concierge
- Currency exchange
- ATM/cash machine on site
Transport Services
- Car hire
Entertainment & Leisure
- Beachfront
- Outdoor swimming pool
- In-house entertainment
- Nightclub/DJ
- Library
Wellness facilities
- Spa
- Massage
- Indoor jacuzzi
- Sauna
- Fitness centre
- Beauty salon
- Non-smoking rooms
Sports & activities
- Billiard table
- Diving
- Golf course
- Table Tennis
- Tennis court
- Watersports on site
General amenities
- Air conditioning
Conditions
About this property
Reviews
- Tripadvisor Reviews (10214)
I want to go home Part 2
This was our first visit to JOIA Paraiso, but not to a JOIA Property. Upon arrival we were met at the entrance and were escorted into the Lobby area to wait to complete our registration. The property ...
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Great place if you do not want to eat dinners?
Lovely place with a good golf course but a horrible system for having people eat dinner. No reservations. You have to show up and once the restaurant is full you get on a list. They can text but not e...
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Always Great!
We return here for many reasons. The staff are so fabulous at this resort, you truly feel at home, but better lol. The food is great, we love their buffet restaurant, so much food! The beach is powder...
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3rd time and more to come!!!!
This was our 3rd visit to Joia Paraiso October 25th through November 1st, 2025. If you read my review from Nov. 23, 2024, you will see that we had stayed in an Ocean Front room with butler service – ...
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Wonderful resort all the way
A great resort with little to fault. The staff is amazing. In particular front desk manager Paulina solved a bad transportation issue for us. Others such as Eustebio in the Italian restaurant (our fav...
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