JOIA Paraiso by Iberostar - Adults Only All Inclusive Resort

Km 309 Carretera Chetumal - Puerto Juarez, Playa Paraiso, Playa del Carmen, Mexico - Riviera Maya
4.7
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Panoramic Suite, Oceanfront (Butler Suite)
645 sq ft
Balcony
Bathrobe
Jacuzzi
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Panoramic Suite, Oceanfront (Butler Suite)
Flexible Rate
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Romantic Villa, Private Pool (Butler Service)
2088 sq ft
Flat Screen TV
Cable/satellite TV
iPod dock
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Romantic Villa, Private Pool (Butler Service)
Flexible Rate
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Suite, Oceanfront (Corner, Butler Suite)
645 sq ft
Down comforter
Branded linens
In-room safe
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Suite, Oceanfront (Corner, Butler Suite)
Flexible Rate
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Suite, Pool View
645 sq ft
Down comforter
Branded linens
In-room safe
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Suite, Pool View
Flexible Rate
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Suite, Oceanfront (Butler Suite)
645 sq ft
In-room safe
Laptop-friendly workspace
Telephone
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Suite, Oceanfront (Butler Suite)
Flexible Rate
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Suite
645 sq ft
Down comforter
Branded linens
In-room safe
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Suite
Flexible Rate
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Last Available Room
645 sq ft
Bathroom Amenities
Down comforter
Branded linens
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Last Available Room
Flexible Rate
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Suite (Upper Floor)
645 sq ft
Flat Screen TV
Cable/satellite TV
iPod dock
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Suite (Upper Floor)
Flexible Rate
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Suite (Promo)
645 sq ft
Flat Screen TV
Cable/satellite TV
iPod dock
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Suite (Promo)
Flexible Rate

Location

Perfectly set between the white sands of the Mayan Riviera and the beautiful beach of Playa Paraiso, the JOIA Paraiso by Iberostar - Adults Only All Inclusive Resort is located in one of the trendiest neighborhoods in Mexico. You can easily access the archeological sites of Tulum and the Mayan ruins. Cancún International Airport is 37 km away from the property.

Km 309 Carretera Chetumal - Puerto Juarez, Playa Paraiso, Playa del Carmen, Mexico - Riviera Maya

Amenities

Parking Facilities

  • Public parking

Transport Services

  • Car hire

General amenities

  • Air conditioning

Entertainment & Leisure

  • Beachfront
  • Outdoor swimming pool
  • In-house entertainment
  • Nightclub/DJ
  • Library

Dining

  • Restaurant
  • Breakfast
  • Bar
  • Pool bar
  • Room service

Sports & activities

  • Billiard table
  • Diving
  • Golf course
  • Table Tennis
  • Tennis court
  • Watersports on site

General services

  • Wi-Fi
  • Multilingual staff

Reception services

  • 24-hour front desk
  • Concierge
  • Currency exchange
  • ATM/cash machine on site

Wellness facilities

  • Spa
  • Massage
  • Indoor jacuzzi
  • Sauna
  • Fitness centre
  • Beauty salon
  • Non-smoking rooms

House Rules

  • Adults Only
  • Pets not allowed

Conditions

Check-in/ Check-out
Check-in 03:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
American Express, Visa, MasterCard, Discover

About this property

Location
Mexico>Playa del Carmen>Riviera Maya
Number of rooms
310
JOIA Paraiso by Iberostar - Adults Only All Inclusive Resort

Reviews

  • Tripadvisor Reviews (10307)

4.7 /5This average is based on 10307 reviews

Cleanliness
Sleep quality
Value
Service
Location
5
578jasb April 2026

Gastronomy

In the beginning, it was a little tough given that we are vegetarians. But we met Valeria the head chef who was amazing. She madeaccommodations for our vegetarian options. And it definitely improved o...

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N
N2619LOjordand April 2026

10/10 stay

Viri is the best! Always so outgoing, friendly, looking out for everyone making sure we are having fun and comfortable. All the entertainment staff are great, talented shows, great food and drinks! Sh...

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johanessd April 2026

Miserable treatment to staff.

So we went to this “4 diamond resort” with my wife and 2 daughters, and in fact everything was perfect. But me as a business owner something I don’t tolerate it’s looking bad treatments to the staff. ...

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TorontoSuzanne2Toronto, Ontario April 2026

SECOND VISIT: Was it worth it to return? ....

Hello everyone, Just back yesterday from stunning JOIA Paraiso by Iberostar in the glorious Riviera Maya. This was our second visit, and this is a follow up review to my April 2025 review which I in...

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