JOIA Paraiso by Iberostar - Adults Only All Inclusive Resort

Km 309 Carretera Chetumal - Puerto Juarez, Playa Paraiso, Playa del Carmen, Mexico - Riviera Maya
4.7
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Suite, Oceanfront (Corner, Butler Suite)
645 sq ft
Bathroom Amenities
Down comforter
Branded linens
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Suite, Oceanfront (Corner, Butler Suite)
Flexible Rate
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Suite (Upper Floor)
645 sq ft
Bathroom Amenities
Down comforter
Branded linens
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Suite (Upper Floor)
Flexible Rate
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Suite, Oceanfront (Butler Suite)
645 sq ft
Bathrobe
Jacuzzi
Room Indoor Jacuzzi
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Suite, Oceanfront (Butler Suite)
Flexible Rate
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Panoramic Suite, Oceanfront (Butler Suite)
645 sq ft
Complimentary Minibar
Bathroom Amenities
Down comforter
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Panoramic Suite, Oceanfront (Butler Suite)
Flexible Rate
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Suite, Pool View
645 sq ft
In-room safe
Laptop-friendly workspace
Telephone
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Suite, Pool View
Flexible Rate
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Suite
645 sq ft
Balcony
Bathrobe
Jacuzzi
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Suite
Flexible Rate
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Last Available Room
645 sq ft
Complimentary Minibar
Bathrobe
Bathroom Amenities
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Last Available Room
Flexible Rate
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Suite (Promo)
645 sq ft
Bathroom Amenities
Down comforter
Branded linens
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Suite (Promo)
Flexible Rate
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Romantic Villa, Private Pool (Butler Service)
2088 sq ft
Bathroom Amenities
Down comforter
Branded linens
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Romantic Villa, Private Pool (Butler Service)
Flexible Rate

Location

Perfectly set between the white sands of the Mayan Riviera and the beautiful beach of Playa Paraiso, the JOIA Paraiso by Iberostar - Adults Only All Inclusive Resort is located in one of the trendiest neighborhoods in Mexico. You can easily access the archeological sites of Tulum and the Mayan ruins. Cancún International Airport is 37 km away from the property.

Km 309 Carretera Chetumal - Puerto Juarez, Playa Paraiso, Playa del Carmen, Mexico - Riviera Maya

Amenities

General services

  • Wi-Fi
  • Multilingual staff

Reception services

  • 24-hour front desk
  • Concierge
  • Currency exchange
  • ATM/cash machine on site

Transport Services

  • Car hire

General amenities

  • Air conditioning

Dining

  • Restaurant
  • Breakfast
  • Bar
  • Pool bar
  • Room service

Wellness facilities

  • Spa
  • Massage
  • Indoor jacuzzi
  • Sauna
  • Fitness centre
  • Beauty salon
  • Non-smoking rooms

House Rules

  • Adults Only
  • Pets not allowed

Entertainment & Leisure

  • Beachfront
  • Outdoor swimming pool
  • In-house entertainment
  • Nightclub/DJ
  • Library

Sports & activities

  • Billiard table
  • Diving
  • Golf course
  • Table Tennis
  • Tennis court
  • Watersports on site

Parking Facilities

  • Public parking

Conditions

Check-in/ Check-out
Check-in 03:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
American Express, Visa, MasterCard, Discover

About this property

Location
Mexico>Playa del Carmen>Riviera Maya
Number of rooms
310
JOIA Paraiso by Iberostar - Adults Only All Inclusive Resort

Reviews

  • Tripadvisor Reviews (10248)

4.7 /5This average is based on 10248 reviews

Cleanliness
Sleep quality
Value
Service
Location
A
amb2rxWashington DC, District of Columbia Jan 2026

Great time at JOIA Paraíso by Iberostar

My husband and I went to JOIA Paraíso by Iberostar in December 2025. Overall we had a great time and definitely recommend it! I just want to point out the one downside up front instead of burying it f...

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Susan H Jan 2026

Phenomenal trip to Joia

Loved our 5th visit to Joia. Treating us like family. So welcoming. Our butlers were incredibly helpful…Adrian, Ruben, Benjamin, Karolina, Fatima and I’m missing some. Water aerobics were so fun with ...

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5
503jefffElkhart, Iowa Jan 2026

A top notch resort with excellent staff

this resort is immaculate and location is beautiful. Staff is top notch and friendly with excellent service. We had an ocean view room and a balcony. Butlers provided great service. Comfortable chairs...

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BobP-longtermCelina, Texas Jan 2026

Definitely not for everyone--absolutely not for us

We returned yesterday from a week at Joia Paraiso in Playa. FIRST, THE GOOD: The service was excellent; staff were attentive, responsive, and friendly, with exception to mediocre service one night in...

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BU
Binmattie U Jan 2026

This place is amazing! Luxury accommodation, dining and wonderful staff

Enjoyed each and every one at this resort Spectacular rooms, views, grounds, maintenance & food, this was a fantastic experience. Fabian Monse and Monserrat, for the entertainment fabulous Johnny Mal...

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