Great staff! Fantastic restaurants especially the French one. Very clean and at night there's a lot of entertainment. I should say that the beach is better in the hotel iberostar bahia, but it's near this one. It's our fifth time in iberostar in Brazil and I have to say that it's very good indeed!
Nothing to declare!! Awesome and friendly place, nice weather, wonderful food. Nice to relax, enjoy the family, and the pools area all day long. The top of our staying was the Christmas Dinner, and the Spa!
"Excellent - we'll be back"
Spacious room, very clean, staff is wonderful, food and drinks are just perfect. We loved the restaurant Bahia. The chefs Menezes and Roberto were absolutely amazing. To me, they should be considered the best chefs in the world. Menezes went out of his way to help us to taste their delicious food. Many Thanks for Almir who patiently listened to us and worked so hard to attend our needs. Thanks to Alexandro, Daniela and Marlene who were excellent staff and made us feeling really welcomed around the Star Prestige pool. They also offered us great insight about Bahia in general. We are looking forward to returning to your hotel soon.
"Not a 5 stars hotel"
Rooms, beach & spa facilities are excellent. The service is absolutely poor. From housekeeping who scream and laugh and intrude since 8 am, to unannounced construction in front of our window with extremely loud noise and workers all day long. Food is good at buffet, but none of the 4 restaurants provide great food or experience. The live shows at night are pretty good, with outstanding dancers and singers. Although it is high season, the hotel is almost empty, except during weekends, which does not contribute to create an active and joyful mood. So, they'd need to improve the service and training to charge these rates ...
"You have to Stay Here!"
My wife and I have visited 64 countries and stayed in many all inclusive resorts. We would say that this is one of the best ever! We are a member of Iberostar the Club which gives a lot of privileges. If you stay here you must take the Star Prestige upgrade to use the exclusive lounge and swimming pool plus many other benefits. Alexandro by the Star Prestige swimming pool will look after you very well The staff in this resort really make the holiday special. The management through the chef's and the waiters to the person that sweeps the sand. The chef Menezes is our favourite. The food in the Bahiano restaurant is spectacular and make sure you have the Moqueca which is out of this world. Use Uber from Salvador airport both ways here for about 100 Reals each way. Being English I don't like it too hot and being February the temperatures are pleasant. We are already planning the next trip back here. Can't wait!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM