The Hotel Etna Golf Resort & SPA is located on the Northeast side of Etna, 25km Southwest of Taormina, between the parks of Etna, Nebrodi and Fluviale dell'Alcantara, 65km from Catania Airport.
of TripAdvisor Travelers recommend this hotel
In my opinion it's a shame to have the rooms so dirty. Our bed sheets where not clean and on top we stayed forn2 nights with a baby who had to have a nap and we didn't leave the room before 11am and so the cleaning ladies left and didn't clean our room. The spa is kind of old and also not hygienic no bathrobe in the room to go there and on top you have to buy a swimming hat... the food is mediocre but I have to say the wine and the staff are friendly. I only would recommend this hotel if you go for golfing and spend all day out and just come to sleep there. The golf course is very nice.
"Staff acted very unsatisfactory "
The service we experienced was terrible. (!) After make the payment for 9 holes + golfgear (163 euro's for 2). We found out within 5 minutes that my partner could not start because of health conditions. Even though this was mentioned within 5 minutes, the staff was not willing to return 1 person's payment. Under no condition... They did not show any empathy for the situation, they just needed the money. A simular situation occurred with 2 other golfers when I returned from the course, they were absolutely devastated by the lack of service from the staff. After trying one more time, with 3 different staff members, one staff member was able to return jus a small part of the green-fee that was not used. The rest; the gear rental etc. we had to pay, not used at all.... Service is key in every business. This golf course failed enormously on that part. For that reason and my overall experience on this course: DONT GO TO THIS COURSE, instead find the course in the south of Catania...
"Very Pleasant Stay!"
Nice facilities, great staff and fantastic scenery, remote enough to be away from the hubbub but near enough to not be too far out (assuming you have the use of a car). Food was fantastic in both the Hotel Restaurant and the Golf Club. Overall a very nice stay, would not hesitate to recommend this place. The bar manager, Giuseppe was particularly friendly and helpful during our stay, spoke great English and really made our stay all the more pleasant. One minor complaint / comment - Turn the spa pool temperature up please!
"Lovely stay "
We Thanks to all the staff who made enjoyable our stay. At the restaurant we felt very welcomed, food at buffet was fresh and always replaced. Our room was clean and comfortable. Spa and Wellness path was nice and massage as well, at the end we loved stay at hydromassage for a few ours enjoying Prosecco and pastries they served!! We'll come back
"It's on a volcano!!"
What a great place to stay, on the side of a beautiful volcano Mt Etna, with a spacious room, great views and refreshing pool. The food is great, the breakfast is a buffet with cooked breakfast as well as a selection of other food, evening dinner is a 3 course meal which is delicious. The service was above and beyond, Renzo and Maurizio who run the restaurant are fantastic at their job and very friendly, also Giuseppe on the bar makes a brilliant Aperol Spritz. Really great team. We would highly recommend this hotel.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM