of TripAdvisor Travelers recommend this hotel
"It needs renovation plus..."
Urgent renovation works have to be done, if they still want it to be listed as a 4 star hotel. Visible signs of wear in the rooms, plus it is still unacceptable to ask for a charge if a second GSM phone per room has to be connected to the Wi-Fi...
"very modern hotel"
stayed here twice over the last few months. the hotel is very modern in look, concrete and glass. the rooms are a good size. although I do like privacy when in the bathroom and both rooms I had have glass walls between the shower/bath and the bedroom! maybe this appeals to some and thankfully I was alone. Wi-Fi is ok, they give you a code and you think its a personal one until you can no longer log-in, all guests get the same code. restaurant food is very expensive, it is very nice though (I wasn't paying). all staff where friendly and helpful It is about 20-25€ for a taxi from the airport.
"Very nice hotel situated in a calm area!"
Overall a hotelstay that I was very satisfied with. I liked the very well furnished rooms. Clean and fresh. Very comfortable bed and great breakfast. Even though the hotel is situated quite a bit from the city centre it's a nice walk and also easy to reach by tram.
I had a really bad experience. There are two Melia's in Düsseldorf. My cab driver took me to the wrong one and I had no Euros left after paying him. I tried to change twenty dollars at this melia but they refused even though I produced my card key from the other Düsseldorf melia. Even worse, the front desk manager named huben refused to come out to speak with me despite the desk clerk asking him four separate times to do so. Finally his boss (the deputy manager) came down and apologized and of course changed the $20. A bad experience and a really bad way for hiben to treat a guest.
Comfortable, ageradable, good experience. I will return since the location is ideal to move to my company. The attention was very good and the bar is a comfortable area to relax or continue closing professional subjects.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM