could not find any fault with the hotel, certainly the best Intercontinental hotel i have stayed in either in Europe or Asia!Comment of M. Paul , Netherlands the 2014-06-11
"Very pleased with our stay"
This was the last stop in our 17 day trip to Vietnam and we have spent 4 nights here. We were more than satisfied with the hotel and it lives up to the high standards of the ICH brand. Located in Precinct 1 of HCM City (Saigon) the hotel is close to most tourist attractions including the markets, War Remnants Museum and Post Office. After sweating it out on the streets it is very refreshing to come back to the outdoor pool on level 3 and a nice relaxing swim. We stayed at the Club level and thoroughly enjoyed the benefits of the Club Lounge for breakfast, afternoon tea and the 2 hour 'happy hour' in the late afternoon and early evening. Duyen in the Club Lounge is a very efficient host and is really on the ball with 5 star service. The rooms are well appointed and offer city views on all sides. A very enjoyable stay.
We booked here originally 3 nights but extended to 6 nights because of the clean room, super friendly and helpful staff, delicious breakfast, the nice pool with great service and the central location in downtown Ho Chi Minh City. Absolutely recommendable
"Treated like Royalty"
We loved our stay here , our 2nd visit to this fantastic Hotel. We were treated very well last time and not sure if it was because we are now Platinum Elite Ambassador members that took the level of service to a higher level or not but we sure were made to feel very valued especially in the Club Lounge. We have stayed in the IHG Club lounges in cities such as Rome, London, Budapest, Bucharest , Dublin , Bali, Fiji and Danang in the last few years and we can honestly say this Club Lounge beats the rest ! We booked a transfer to and from the Airport which was well worth it to travel in such Luxury, comfort and safety with such a good driver. We received a nice room upgrade and welcome gift but it was the level of service in the Club Lounge that took service to a new level of experience for us. The staff all had a genuine warmth which was proved in all the lovely hugs we received when we departed. We didn't get all the names of the wonderful staff in the Club lounge but we can remember a few Duyen, Phuong and the very lovely girl at breakfast Tuyen. The young Woman who was also one of the Club Managers not sure of her name but she sure led from the top and was amazing, she farewelled us personally to the car and I think it was her who sent a Farewell email the next day, we have never had this before and not since when we stayed the Intercontinental Peninsular Danang afterwards but it was a very nice touch, It was signed by Vo Thi Minh Nhu. It was touches like this that the made this hotel excel, in fact Intercontinental Peninsular Danang was a let down in terms of great service after staying in the Saigon one. We have already booked the Reverie for our return stay in Ho Chi Minh so now I have to convince my wife to cancel the booking and stay here, not that she didn't love it all as much as me but she wants to try the Reverie just once. Thanks to all concerned for an exceptional stay !
"Good as ever"
Stayed here and the next door residences in April. Everything first class, had a great apartment in the residences, very well equipped including a great washer/dryer handy after a few days in thialand. Stayed on the club floor at the hotel, great service as usual. Recommended both options for service and location. Thanks to all.
"Good location. Nice reception but room is not as much spacious."
Me and my sister and her son stayed here when we traveled from Perth to Saigon for a night. The hotel is located right at the corner of 2 main streets in the middle of Saigon which is very convenient to walk to Notre Dame and Norodom (or Independence Place now). Yet, for a guy like big rooms like me, I'd say it's a bit cramped when all the baby stuffs lying around the room. The double bed room is rather perfect for couple.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM