I absolutely adore this hotel. The reception staff is very friendly, I was allowed super early check in on the day of arrival which was just brilliant. I loved the open bathroom option in the room, the moving wall is cool! You never feel it's crowded, no need to wait for table during the breakfast nor for the lift.The swimming pool area is very relaxing, wonderful time!
I stayed at the Intercontinental for 5 days. It was a very nice, clean hotel with several great sites and eating establishments nearby. The staff was friendly and the breakfast that was included in the room rate - was phenomenal. I had a Marlena burger at the hotels Marlena Bar. Outstanding.
"Good location and perfect for a conference"
I attended a conference at the hotel and stayed for two nights. Very conventiently located, only 20 minutes by taxi from Tegel airport ( around 22 euro), and centrally located close to the zoo and walking distance downtown ( 20-30 min). The hotel was well suited for a big conference and served good food and snacks during the days. My room was average, the shower a bit too technical but luckily there was an instruction to it. The room was very dark, Not enough lights for my taste. I could stay here on a private trip but would need a better offer on the price.
"Conference facilities lack clarity"
Attended a conference at this hotel. All of the conference space was linear so at breaks all different conferences in different rooms converged on the singular hallway which made it very difficult to navigate to my assigned space.
"Beware their Cancellation Policy"
The cancellation policy is ridiculous. I had booked due to a conference using this hotel. Tried to cancel 2 days after their 14 days cancellation policy and was still told I would still be charged 90%. The representative said they are extremely busy, to which I don't understand why they can't cancel my booking at no charge and give it to someone else if they were busy and needed the rooms. Will not be booking here in the future if I can help it.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM