of TripAdvisor Travelers recommend this hotel
"Great conference facilities and service"
I have been attending conferences at the InterContinental for several years now and am always very impressed by the quality of the experience. The service is never less than perfect and the location particularly convenient. I do not stay at the hotel itself as I do not believe in paying their room rates with my own funds but I would HIGHLY recommend this place for anyone well-funded looking to organise large meetings. Way to go !
"Stellar service, but expensive parking."
Great service from front desk staff. Great location within walking distance to some of the best seafood restaurants, including "James Hook & Company". The room is fairly spacious and fairly comfortable, with a rather firm mattress on the bed. Parking is pricey.
"Very hands on front desk"
The hotel utilizes an online internal concierge service that pops up when you first sign in to their wifi. We indicated that we were not quite satisfied with our hotel room in this survey and the front desk quickly and proactively responded with not only a fantastic room change, to a corner suite, but in honor of a special anniversary, a plate of fresh strawberries dipped in chocolate. We were personally escorted to our new room assignment by a gentleman from the front desk. The breakfast in Miel is quite good, and of course, as per the name, they serve their own honey from hives that are kept at the hotel. Although not right on the harbor, the water views of the Seaport canal are lovely nonetheless.
"It was raining, and I had to walk toi the convention center..."
and the young bellman appeared, gave me an umbrella for the day, assumed I'd bring it back, didn't frisk me for a photo ID, and didn't charge the room. So I tipped him. This was a simple example of the class I experienced during a recent business trip. The Club Floor venue is well worth the fee. I'd stay there again.
This was a quick 2 day trip to visit my son and I have to say that I love this hotel. I used my free nights that I get with my IHG credit card and still received an upgrade to a large room with a great shower and good view. Nice size tv too. The bar is excellent also. Everyone was extremely friendly and helpful. Don't miss the waterfront area outside the back door. It's beautiful. There's a water taxi stop here also. If it wasn't remaining I would have taken it to the airport. I can't wait to go back.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM