"Great Property with a staff that goes over and above"
I stay in this property frequently. The rooms are terrific, but the staff's commitment to customer service is what separates this from all the other properties nearby. Because of the service at this hotel, I was compelled to join the IHG Ambassador program and now make IHG InterContintal properties my first choice. In particular, look for Majed at the front desk, Mabel in VIP concierge center or even Melat working the front lobby. Not only have each of these gone out of their way to help me, I have had the opportunity to witness their commitment to superior customer service time and time again. And while I know this sounds like a sales pitch, trust me, it's not. I travel 3-4 days a week and have come to appreciate great customer service....and am willing to pay for it. These guys are fantastic.
"Luxury and Service in Century City"
Love staying here. Stayed here for two nights for a business trip. Great location in Century City. Staff is very friendly. Restaurant is excellent. Love the breakfast. The bar is very convenient and food and service is great. Rooms are spacious and very comfortable.
"Concierge was a highlight.."
Great hotel. Feeling it's age a bit, and could do with a bit of an upgrade at some point, but very comfortable. The concierge, from NYC, was very helpful in planning us a great night out. Two issues - 1 - no free water in the room - pretty standard everywhere else, and a charge of $5 for 1/2 liter'! 2 - breakfast service very slow and inconsistent. You might get your coffee - you might not ......!
"Amazing : by People"
This hotel is unbeleivably amazing by its people, from the check in by the immaculate Elysia at the vip check in to the room cleanliness and the whole ambiance of the hotel. This is the place u need to stay at when traveling to LA.
"InterContinental Los Angeles Century City"
Amazing, professional, clean, poised hotel with the best staff ever! I love talking to front desk staff, their great listeners, keen to know you on individual basis. Management take pride in hiring and training staff. I recommend this hotel whether for business, relaxation or personal time. Thanks IC for taking care of my demanding needs, lol! :)
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM