of TripAdvisor Travelers recommend this hotel
"Visit to Tel Aviv"
Overall the hotel is excellent. Great location. All possible amenities. Clean and modern. The breakfast is outstanding even by Israeli standards. Optional seating on the beautiful outdoor deck overlooking the pool and beach. The one area needing improvement is the front desk experience. The wait is too long.
"Perfect get away."
We decided to have a relaxing two days as a relaxing get away. We stayed in a renovated room on the 17th floor with a beautiful view of the sea. The room is perfectly appointed including all amenities, hair dryer in the bathroom and a 2nd one in the room - ideal for a couple trying to get ready at the same time, coffee/tea maker/ glass enclosed shower with very powerful stream, separate tub, bathrobes etc. etc. We were in a rush to go out and so had a delicious meal in the lobby restaurant. Of course the breakfast was amazing.
Lots of waiting,... on average 15 minute wait for the elevator, about the same for a taxi. Room was disappointing, stray hair in the shower when we arrived. Shower also not sealed properly so bathroom floor was constantly flooding. Common areas look as though they have not been updated since the 1980s. Hotel lost power when we were there, which is not their fault, but the attitude of the staff while this was happening was awful. No one would give us a straight answer as to what was happening or any updates. Because of the power loss we could not use any of the facilities (Pool, spa and fitness room were all off limits. We checked out early. Very expensive for the poor quality we received.
"Great Experience and comfort"
This hotel is beautiful located just blocks away from Carmel Shuk, Rotchild Street, Neve Tzedek and Yaffo. It is very easy to walk down to the beach or grab a bike and go wherever you like. Breakfast buffet in the morning Is delicious and constantly checked to replace if something is about to end. Service at the bar it's ok, but too slow. The rooms are very nice and most of them have views to the sea. Beds are comfortable and bathroom it's big. But the cleaning of the room was not at the standards of the hotel many days I had to call housekeeping and ask them to come and clean again or the restroom or the tables or the mirrors. Also I asked to put another big trash can in the bathroom because the one that it's in it is too small; unfortunately I never got it. And also it would be better if people working there speaks a little bit in English, to have a better chance to be understood. Pool aérea is nice but at 6 pm they start to close the area, and in summer time it would make a change to extend pool hours, specially in this time of the year that temperatures and humidity its super hot. Bell boys are always very kind and helpful. Also shabat elevator worked nice.
Stay was excellent ! From the breakfast to the staff to the pool to the beds to the cleanliness.... all was yofie! (Wonderful). I would definitely stay at the hotel again. The proximity to Old Japha was fantastic.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM