of TripAdvisor Travelers recommend this hotel
Ambassador Platinum elite, 2 rooms booked with points. Both rooms upgraded due to status. This is very important to me as I am loyal to the IGH brand and a lot of properties do not offer this, especially on points stays. This hotel is perfectly located across from the beach and the dining options on property were excellent. Will stay here again when in Tel Aviv.
"A great place to stay"
I stayed at the hotel in September 2017 and held off on writing a review because I didn't think that there was much point adding to the many many favourable reviews already here. But something has just happened that has compelled me to review (more on that later). The hotel is very well placed. Right next to the beach and five minutes from market as well as the very cool areas of Neve Tzedek (possible spelling fail) and Rothschild. There is so much to do and see in the area. The room was very clean and well appointed. And as a Spire Ambassador I was upgraded to a room with a great view across the beach. But it's the staff that really make this place. A special mention at this point to the young South American boy who works at the pool and made aliyah by himself (I think his name is "Ariel") and his Israeli "girlfriend". There is nothing they would not do to make your stay enjoyable. In fact, I think that "Ariel" is the most friendly person I have ever met. Which brings me to the main reason I write this review. Niv the concierge. He has gone well beyond what one would expect or even dream of. Here we go. I stayed there some months ago. I am not a current guest. I am going back in October again and had contact with him to arrange my airport transfer. Near the hotel is a men's barber called "Barberia" (I have reviewed them recently). They sell a beard wash that I really like. I got a couple of bottles when I was there but am in the process of running out. I have been in contact with them trying to get them to send me some. They have an online shop but they only ship to USA. I have basically gotten nowhere. So in my corro with Niv I decided to fly a kite and ask him if he knows anyone who can help me. What did he do' He called the shop and they confirmed that they don't ship to Oz. He then got the name of the distributor and called them. He only managed to convince them to ship to me - even though this is the first time they have done so. And now my order is on the way. It's only a small thing. But it's a big thing. That kind of service, totally unexpected, is priceless. Remember I am not even a current guest. I am a past guest and a future guest only. Just incredible service. Magical staff. A magical hotel. In a magical suburb. In a magical city. In a magical country (that everyone should visit). One final thing. The hotel arranges airport transfers. But they don't just do that. They can arrange for you to avoid queuing up in the horrible customs line and do all that for you. Basically they meet you at the plane door and then you take it easy while they take care of all that stress for you. It's not cheap (there's a few packages available) but it's priceless. Arrange it through the concierge when you book.
"Excellent experience !!"
The rooms are Very good and the view from the rooms is awesome. Hotel is close to Sea, Market and some important sight seeing destinations. Food is Good with sufficient options for veg and Non vegetarian.
"Wonderful experience and service"
Me and my family had most relaxing and luxorious experience at the hotel for the last winter weekend, 2 nights. Both club rooms on the 23rd floor were wide, large space for 3 people in each, walk in shower and a tab, and luxury indulging amenities. The highlight is the large glass wall overlooking the wonderful city view of the beach line and Neve Tzedek area. The hotel is sparkling clean, friendly nice staff in all departments with high level of service. We felt very much welcome. The chef restaurant is very unique, delicious meal and professional service. Best location in town. We will shorly return!
We booked a premium room with breakfast for a business/pleasure trip. Our room was incredibly clean and had great views of the Sea and a Mosque. The bathroom was very comfortable with a bathtub and separate shower--water pressure excellent. Service was pleasant at restaurant and check in --breakfast left something to be desired so I would recommend eating elsewhere as there are lots of great options in the surrounding area. We used the parking lot by the mosque to overnight our rental as it was significantly cheaper than the hotel rates--accessing a rental on the hotel grounds was very convenient.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM