of TripAdvisor Travelers recommend this hotel
"Amazing staff "
Really appreciate the friendly service from the time you stop at the main entrance and checking in at front desk just smiles and you feel so welcome, room was very clean shower amazing breakfast super
The hotel is amazing, filled with spacious rooms that some have the Burj Khalifa. The breakfast is amazing, filled with foods from everywhere. The staff are very nice and helpful. The hotel is attached to Festival City Mall which is a huge mall that will definitely have what you are looking for. The hotel is located about a 10 min taxi drive from the city centre.
"Best in Festival City"
I’ve had the opportunity to stay at a couple intercontinental hotels (Miami) and some American brands in Dubai. this one tops the bill. Warm, welcoming, comfortable, and affordable. Got mine for $185 USD on Expedia
The hotel is a little drive from all the malls and better restaurants, about 20-30 minutes. The hotel itself is clean and the rooms are big. My tv didn’t work and it’s a pity that the curtains have to be closed by hand in the bedroom and are automatically in the bathroom. There’s an older installation to be connected with an old docking station (iphone 4). The fitness is good and clean. When it comes to the pool it’s a little disaster. There are way to many palmtrees so shadow all over. As well little amount of beds which are occupied from 8 o clock in the morning who have little less to do then wake up to put their towel and ‘shotgun’ a bed so these beds even sometimes stay occupied all day and sometimes still empty.
"Remains my Favorite Hotel in Dubai"
Have stayed here and written reviews. This time was pure family visit we were a large group all converging in Dubai. Check in acknowledged my Ambassador status and the agent Ahmed Raza was excellent. He upgraded us to an excellent room (the room that i had stayed in the past and wanted). The upgraded room was huge with a large bathroom plush bathrobes and plenty of closet space. The human aspect of service was excellent from the front desk to the house keepers. They asked us multiple times if there is anything else they could do. The supervisor would come back and recheck if the room was done. The Club Lounge staff was excellent especially Suseph. 6-10 minutes to the Dubai Airport. Short boat ride to the Metro. Overall I measure the standards of all Intercontinental hotels I stay in by the service Dubai IHG provides. Enough said. The only blemish in this trip was that the WiFi was terrible and almost non usable.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM