of TripAdvisor Travelers recommend this hotel
"There should be no difference between advertising and reality in a 5* hotel..."
Difficult rating. On the one hand this is objectively a very good hotel. On the other hand its website voluntarily entertains confusion between that hotel and the sister hotel a few hundred meters away. Result: instead of feeling good thanks to the good rooms and beautiful view of the sea, one feels cheated because the amenities advertised on the website are simply not there. Really sad in an Intercontinental hotel.
"Exceeded expectations! Beautiful property immediately next to the water"
Le Vendome Beirut is a fantastic hotel, beautifully decorated, and in a prime location next to the water and within walking distance to the downtown and Souk area. I booked a last-minute trip and was pleasantly surprised to find this hotel, Phoenicia's sister hotel, available and happy to learn that the Phoenicia's facilities were available to Le Vendome guests as well, including the pool and gym, and located about a block away. Anthony handled my check-in when I arrived and was amazing - took the time to explain everything and made sure I was happy with my room (which was beautiful with a walk-out balcony with a view of the water) and helped correct an error I made with my reservation that he spotted when looking at my reservation details. Highly recommend and will definitely try to stay again during my next visit to Beirut.
"Pleasantly surprised - Exec Suite"
I arrived knowing that this would be a "dated' hotel room so my expectations where not high at all; however, when i arrived at my suite i noted that whilst the room was "old" style it was very clean without much of the wear and tear that you would expect to find in an older hotel room; The Suite was very clean and neat with very good service and a big balcony with a lovely sea view I have stayed at many hotels in Beirut - including the Four Seasons, and when i go back, i will definitely be staying here again
"Great location, great staff, great stay."
Not branded as an Intercontinental Hotel although Intercontinental do advertise as such and there are similarities inside. Nice hotel, good service, pleasant staff. Our room was very clean and tidy, and most noise was blocked out although we slept well. Good views. All snacks and drinks except alcohol in room are free and replenished daily although the day before we left they weren't replenished. We had to request coffee sachets so we could have early morning coffee. We would stay again. Nice location, close to start of corniche.
"Terrible customer service"
I made a booking in this property but the information provided to me by their reservation agent was incorrect and completely different from what they advertise on their website. The agent was very unwilling to help even if i have IHG Platinum status. I will now need to cancel the booking as they have provided me with incorrect information and i booked the hotel under false advise . Not recommended based on booking experience.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM