of TripAdvisor Travelers recommend this hotel
"Low iner hotel standard"
I stayed 4 days in this hotel. The hotel is poorly managed with low standard inside the room and by the staff. Hotel manager thinks his job is to smile and great gusts. The manager disappeared when I needed to resolve an issue with my reservation. I ordered a laminate, but was served sprite instead when I requested the drink to be changed the lady told me in Mauritius this laminate. As I explained what I need she soured this called centric drink and walked away towards hotel manger who did not take any action except giving me a smile and called the bar manager. The room next to mine was under renovation and you can imagine the uncomfortable noise and strong paint Oder that was coming from the room. Dinner arrangements included 24 hrs reservation for all restaurant. The internet connection in the room was very bad which forced me to set in the lobby for good internet connection. The masquitos inside the room have caused restless nights. The chargeable water activities were at different hotel and must be paid in cash in advanced not charged to the room. I do not recommen this hotel.
A very nice hotel and a good location. The room was spacious and very well appointed with a large en-suite bathroom, with a bath, WC and separate shower enclosure. We even had a personal jacuzzi room. The food in the main restaurant was disappointing despite the enormous choices. The hotel staff are absolutely amazing. A special mention to Jeff who personally attended to any problems we had - even dealing with a car hire company which was not being very helpful.
"Amazing place to stay"
Really enjoyed our stay! All the staff were so lovely in particular ishan at reception was really helpful in showing us local places to visit. The hotel was beautiful located by the beach with plenty of activities. Our room was spotless with lovely sea views. The amazing restaurants are one of the highlights. Breakfast included a range of cuisines, including tasty dosa made by Harsh. We also really enjoyed the food in segala where the chief surya made us tasty range of food.
Very nice hotel. We spent 10 days there. The family rooms are large and modern and include a second bedroom for the kids. The restaurants are good with a variety of restaurants to choose from. Most of the restaurants are on the beach and have a view of the ocean. The swimming pools are heated which makes a very big difference during the winter / spring months. The kids club is great and the staff are attentive. Generally the service is really good and all the hotel staff go out of their way to make your stay special. We went on the all inclusive option which I would recommend as the menu prices are outrageous as has become general practice on the island over the last 10 years. The all inclusive includes most food and local drinks. The drinks are however limited and for some inexplicable reason the mini bar is not included. The slight “aggravations” aside a great holiday experience.
"Nitin - Bar Manager"
Wonderful hotel and staff, a special mention to Nitin the Sugarcane Bar Manager, nothing was too much trouble for him and he made us feel very welcome. Real friendly and warm person, real asset to the hotel.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM