of TripAdvisor Travelers recommend this hotel
"Excellent Service - Well Done - Maesta !"
The Intercontinental is very well located and provides excellent facilities that match its 5* rating. We were given a warm check in and the usual 5* treats. But, I take this opportunity to congratulate Mr. Maesta for his gifted attitude to serve customers with finesse. He has shown us the true meaning of customer satisfaction.
"Intercontinental Sao Paulo staff and hotel are fantastic!!!"
I have been coming to the Intercontinental SP for years for business because the staff is truly fantastic. They go out of their way to meet your needs and I wanted to give a long overdue thank you to Maesta - he has been incredibly helpful and goes out of his way to accommodate guests. On this visit I also had the pleasure of working with Veronika. She was kind, thoughtful and attentive and went out of her way for me. Thank you! On top of all this, the entire staff is terrific and meets the high standards of the Intercontinental chain. The breakfast, also is excellent and the club room is very nice (although my favorite will always be the club in Boston!). The rooms are standard Intercontinental fare - large very nice rooms and impeccably maintained. The hotel is dated in terms of decor - I really like it, but it isn't modern, except for the electronics (tv, Bose radio, etc). If you want a high end experience in an older building of SP, this is it - much better than the more modern Renaissance for example - with its modern look, but smaller rooms. Hotel location is very good for business and a short taxi ride away from some of the best restaurants in the city. Room service is good, meals are standard Intercontinental - good but really can't compare to the restaurants nearby (as usual). I highly recommend the Intercontinental SP - and again I can't say enough about Maestra, Veronika and the rest of the staff!! Better than any Inter I have stayed at (and I have been to many...).
"Treated very well! Excellent Room & Location; Comfortable stay!"
I chose this hotel due to its excellent reviews, InterContinental reputation, location and because I am a platinum member with IHG. I contacted the hotel beforehand sharing that I was celebrating a special occasion. I had a very friendly check in and was warmly welcomed, and we were issued an upgrade! I had a welcome gift waiting for me! Thanks. The room was great, spacious, clean, modern, luxury. The sitting area was comfortable. At night, we had turn down service and some treaties. The only negative is that we had a busy sightseeing agenda, we did not use the hotels gym or pool.
"Nice, Club floor very good"
We chose Inter Continental Sao Paulo for the short visit. Located in a nice area, room good, but a bit old fashioned, fitness ok but music too loud, grrr....in overall the music was too loud everywhere in the lobby area and even in the elevators. It rained when we went out, asked umbrellas. We had to sign a paper that we borrowed two umbrellas. Don’t you trust your clients' The best in this hotel was the club floor and it’s service with Ms M and Mr B. You were great! And the food as well as drinks were very good. So book a club floor access. In overall, our stay was ok, nothing spectacular in this hotel.
Fantastic hotel, wonderful service. Clean room, food is great. Comfortable and friendly bar. Number 1 and most impressive member of staff was Sadrac Bernadin - so helpful, attentive, and service with a smile. Thank you
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM