of TripAdvisor Travelers recommend this hotel
"Service par excellence!"
My wife and I would like to commend the Intercontinental Coex staff for the great service we received while staying there while attending a conference. Though the service was already warm and above standard for what we were used to in Seoul, this experience was particularly special. It was our last day and we had a pick up service for 4 pm from the airport. We had just visited Lotte World Tower for last minute shopping and a light lunch and were on our way back to the hotel by quarter to 3. Unfortunately we boarded the wrong public bus and what should have been a 15 minute journey turned into a 2 hour nightmare. We were able to call the hotel and inform them of our predicament and that we would be back late. Unfortunately we arrived way beyond our estimate. Yet the hotel staff was kind enough not only to wait and accommodate our error but when we arrived our things were neatly stowed in the car ready for the trip to the airport. Many thanks to the staff specially those from the concierge, bell service and the driver who all went out of our way so as not to ruin what ended up as a wonderful stay despite the last minute hiccup. Truly, service par excellence!
"Superior class Hotel"
Easily located at few metres from COEX Exhibition and Conference Centre. Of course cleaness is a prerogative , together a very efficient and friendly concierge. Ready to help at any hour for any need. Large spaces, large rooms. It is very comfortable and all staff contributes to make it more comfortable if possible. It is a must to try the SPA , massages are superlative. Breakfast and food at every meal is really very tasty.A Hotel at the TOP.
5 star hotel with nice rooms and great service. We were on the 27th floor with a nice view of the city and no noise. The choice at breakfast was amazing with good quality items. There is a huge gym and an indoor pool. The location is not the best for sightseeing. Although the hotel is located above a huge mall with access to 2 subway stations it was 30 mins to the major palaces and markets. The subway is cheap and easy to use and has air conditioning which is important in the heat of june. It was close to many good restautants and on a bus route from the airport. We will stay again
"Amazing 5 star service "
I stayed here for a few nights on a business trip. The prices are befitting of a 5 star establishment, but equally the service is superb. The breakfast buffet is fantastic and has many different varieties of food to suit all tastes. The fitness centre is not 24 hour and it opens at 6am, which is slightly disappointing given the per-night price stay at the hotel, but overall I would stay here again.
This was our first stay at this hotel. but it won't be the last as we visit Seoul every couple of years. Customer service was excellent and the room was impeccable. The shower was amazing! Location is good with easy subway access and close to the sports stadiums, Gangnam and the Lotte tower. I rarely review on tripadvisor but this property is worthy!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM