of TripAdvisor Travelers recommend this hotel
Love Intercontinental Hotels. Have not disappointed me yet in regards to hospitality and prompt service. It has an old British Victorian Charm decor and quiet. If you want peace and quiet and away from tourists then this is the place for you. Everyone is very accommodating on all your needs and very prompt. Check in is a breeze, prompt delivery of your luggages upon check in, housekeeping also very accommodating to extra requests like towels and such. Thank you to all the staff. The location of this hotel is centralized , you can pretty much walk around Singapore if the weather cooperate. The only reason I didn't give it 5 stars is because the room just need a little bit sprucing especially bathroom. It starting to show its wear and tear. Other than that I would go back to this hotel whenever I visit Singapore.
"High Tea in the Lobby Lounge"
Caught up with a friend over High Tea offered at the Lobby Lounge yesterday and was very impressed. The beautifully presented 3 tiered savouries and sweets were just delightful, as were the hot scones served with a selection of jam and cream. I found the serving was more than ample for the two of us and each item was described by the staff on presentation. The decor and atmosphere of the Lobby Lounge was very pleasant and the service was prompt and professional. This is certainly an experience I would revisit and definitely recommend.
"Excellent stay in Singapore"
We have stayed in many InterContinentals, but this one was most definitely the best. Our spacious room was in the original part of the hotel and was very charming and comfortable. We had one dinner in the dining room which was delicious and breakfast (included in the stay) was buffet and very good. The bar was relaxing with a wonderful bar menu that we turned into a light dinner and the Singapore Sling could not have been tastier. Guests receive an iphone to use during the visit where they can purchase discounted attraction tickets online, google directions, and call home for free in over 20 countries (US included). It was great to have a local phone to take with us around town knowing we could easily relocate the hotel. The hotel is also attached to a mall - very convenient for shopping and dining. We could not have been happier with our stay and will definitely stay here during our next visit.
We have stayed here at the Intercontinental on Middle Road many times. If fact, up until now I would say it has been my favourite hotel in Singapore. However, since we arrived last Sunday we have noticed it has gone downhill. I appreciate that it is Chinese New Year but the service in the club lounge has been sadly lacking in the usual quality. Incorrect food and drink orders almost every single day and at times the service was very slow. Perhaps a few more staff would have helped, they were run off their feet. On one occasion, after being ignored for more than 15 minutes I had to go and find a server to give my order. The pool area is looking rather tired with dirty grouting on the tiles and only one umbrella to service the whole pool. We were advised by the attendant that new ones were ordered. We saw him being approached by other people asking him the same question. I checked from my window at 9.30 this morning and someone already had "the umbrella" . One umbrella in a 5 star hotel' Really' Not good enough
"Great hospitality,club lounge exceptional"
We arrived very early in the morning after along flight.At check_in the staff went out of their way to arrange cleaning of an executive room which we had booked.We were invited to have breakfast which started at 6 am.By 9.30 am our room on the 16th (which is the top) floor was ready.Truly outstanding since they were fully booked the night before ,the weekend of Chinese New Year! The club lounge offered a most pleasant and relaxing break for high tea and light dinner. One of the best club lounge experiences ever. Highly recommended hotel!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM