of TripAdvisor Travelers recommend this hotel
"Classic and Classy Hotel on Tokyo Bay"
The Intercontinental knows how to do style and elegance and this example in Tokyo is a classic example. From the care and attention of staff to the quality of the rooms. The service is impeccable and the location excellent. Overlooking Tokyo Bay with free shuttle buses to key locations and the airport limo bus also stops here - so it has a lot going for it. I ate in the Italian, had drinks in the sky lounge and everything was smooth. You pay for quality and this is what you get. Just a perfect oasis...
"Another Memorable Stay"
Back to Tokyo for holiday with kids, its not easy to decide which hotel to choose, as wife prefer Ginza area, while I still have Intercontinental Tokyo Bay in mind from the previous stay for their fabulous treatment, staffs are always awesome and warm, while rooms generally larger than Ginza area, with IHG sale around mid nov, make the decision easy, we back to this outstanding hotel. A very right decision, let me write a few things that make our stay very memorable, before we arrive already contacted hotel that we will be sending our luggages from Sapporo, which is handled very well. Book using amba cert and points, upon check-in was greeted by Mr. Tomohisa Ayagi, feel such a warm welcome, room was upgraded to premier room, check-in counter lady even makes small joke about bath up with a nice view, indeed it is very beautiful. There are welcome amenities in the room even before we arrive, Nespresso coffee machine seems like a standard in executive room. Room is large with up to date interior, yes in Tokyo very hard to find large room Staffs greet us every chance they get, make u even feel welcome to this hotel Its sad had to leave the hotel on the 3rd night since they have annual maintenance. While coming back to Intercontitokyobay again, ask for late checkout, as our flight back home is 11 pm, at first it was not approved, but the next day, a call to my room from Mr. Mistuo Fukuda, we were granted for late check out as late as 06.00 pm, :D thank you for such nice gesture again, we really appreciated it. Ms. Tachikawa at concierge also is a great help, booked us restaurant in Ginza corridor area, the service was flawless. Not to mention all the bell desk staffs, really help us with the shopping. If you have a concern about the location, Takeshiba monorail is just a walk away from the 3rd floor, it's just 2 stations away from Shimbasi (Ginza Area), they also provide free shuttle bus to Hamamatsucho Yamanote JR line and Shinagawa Shinkansen line. Small problem for final billing, was not charged correctly, hope that it can be settled soon. Certainly looking back to stay here again, :D
"Nice and Comfortable hotel"
Thank you very much for The Intercontinental Tokyo Bay Hotel’s excellent high quality service for us during our stay on 1- 3 Jan 2018! We enjoyed a lot at your hotel every arrangement and staff nice attitude and smiling every where! Thanks for the New Year Gift and room arrangement for us by FO manager Aya IIZUKA san! We will come back again to stay in future. Mr. And Mrs Choi, 1-3 Jan 2018
"Very nice hotel in a good location "
Hotel is very clean and next to Tokyo bay. Very beautiful rooms and good spread of breakfast. Stayed in a room overlooking Tokyo tower and rainbow bridge. Highly recommended for business or family travel.
"Good but could have been better"
Stayed at this hotel for 4 nights during the Christmas period and I must say it was overall a pleasant stay which could have easily been an excellent stay. The grounds where the hotel is settled are pretty amazing with a great view over Tokyo bay and Yokohama city. Subway stations are relatively close by and Tokyo’s subway system has pretty much great connections all over the city. Staff was overall very friendly and helpful. The gym is very very basic and I would say it is very much below the standards for an Intercontinental. Breakfast is very good with a wide variety of hot and cold choices . Japanese and international options. I did have a situation at breakfast in which I arrived at 9am and all tables were full. The employee kindly asked me to wait for around 20min in order to get a table. After setting up my table I was able to have breakfast but while having my meal I was approached by another employee saying that I had to leave in 10 min because they were going to close. This is an inadmissable situation and in these cases they should be flexible enough to extend breakfast hours for at least another 30 min and not kindly invite the people to abondoned the room. Another situation which in my opinion made no sense at all and deeply sadned me was to see all christmas decorations in the hotel being taken out and brought down on Christmas day.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 12:00 PM , Check-out: 11:00 AM