of TripAdvisor Travelers recommend this hotel
"A bit tired but clean"
From what I have read there are plans that this hotel is going to be torn down and rebuilt. That said they are forgiven for not performing what looks like a badly needed upgrade to the rooms. Service was great. Room was as I noted tired and worn but it was immaculate so they are doing their best with what they have. Location is excellent.
"Great hotel with a very caring staff"
We are an older couple who do a lot of hotel stays each year so we know what we want in a hotel and also what we expect from particular hotel brands. This hotel met all our expectations with comfort, service and a great location. Where it exceeded our expectations was the warmth and caring attention we received from the staff not only in relation to a medical problem we had, but with other matters as well. We do not really want to single out any staff as they were all dedicated and knowledgeable but we will mention Marco and especially Maria who went above and beyond what was required to help us in our hour of need. It was a memorable stay and we did extend rearranging our travel time table to extend our stay. We highly recommend this hotel and if we have the chance we will return. Once again thank you Maria for all your support.
"Great Location and Fantastic Service"
Service was on par with 5-star hotels; great staff from the front desk to the concierge especially the Filipino gentlemen who assisted on using train otherwise day trip will be complicated. Best decision ever made for a night stay in Vienna, just oposite U-Bahn, convenient and cheaper way on going around the city. Nothing to dislike really about this hotel, which means I'll be back for sure!
Very nice hotel. Staff went above and beyond with their services. Rooms are warm but I think all of Europe is like that. Great location with easy access to many venues. Beautiful city! Great location for meetings and group functions.
Very good location. 450 rooms. Smiling and helping staff. But the property is dated and rooms as well bathrooms are small and basic. Not IC standard. Lobby is small , but breakfast area is decent. Breakfast is good but quite pricey, like Newyork hotels.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM