Select your room
Panorama Club Room, 1 King Bed
592 sq ft
Superior Room, 1 King Bed
290 sq ftClub Twin Room
290 sq ft
Deluxe Room, 1 King Bed
344 sq ftClub Room, 1 King Bed
290 sq ft
Deluxe Room (Family)
505 sq ftSuperior Twin Room
290 sq ftClub Deluxe Room, 1 King Bed
344 sq ftSuperior Twin Room, City View
290 sq ftSuperior Room, 1 King Bed, City View
290 sq ftLocation
JEN Singapore Orchardgateway by Shangri‑La is located in the heart of Singapore’s Orchard Road shopping and entertainment district, directly above Somerset MRT station for easy citywide access. High-end malls, shops, and the heritage-rich Emerald Hill are within walking distance, while the National Museum of Singapore is about a 15–20 minute walk away. Singapore Changi Airport (SIN) is roughly 22 km away, typically a 20–25 minute drive, making the hotel easily accessible.
Amenities
Parking Facilities
- Private parking
- Free self parking
Business facilities
- Meeting rooms
- Computer station
- Copying & printing facilities
- Executive floor
- Meeting/Banquet Facilities
Dining
- Vegan menu options available
- Restaurant
- Rooftop bar / restaurant
- Breakfast
- Buffet breakfast
- Bar
- Pool bar
- Snack Bar
- Cafe / Bar
- Room service
- Coffee shop or cafe
- Vegetarian dishes
General services
- Wi-Fi
- 24 hour security
- Free WiFi
- Babysitting
- Multilingual staff
- Honeymoon
- Free newspapers in lobby
- Fire safety compliant
General amenities
- Air conditioning
- Designated smoking area
- Elevator
- Roof terrace
- Safety deposit box
- Terrace
- Train access
Entertainment & Leisure
- Exercise/lap pool
- Outdoor swimming pool
- Infinity pool
- Rooftop pool
- Pool beds
- Pool sun loungers
- Excursions
Sports & activities
- Bike rental
- Cycling
- Yoga
Wellness facilities
- 24-hour health club
- Fitness centre
- Non-smoking rooms
Cleaning Services
- Full service housekeeping
- Dry cleaning
- Laundry valet service
- Ironing service
Reception services
- 24-hour front desk
- Reception
- Concierge
- Currency exchange
- Early check-in
- Late check-out
- Express Check-in / Check-out
- Luggage storage
- Tour organisation
- Tourist information
Room services & amenities
- Stunning views
- Connecting rooms
- Family rooms
- Daily maid service
- Heated guest rooms
- Wakeup service
House Rules
- Children welcome
- Pets not allowed
Transport Services
- Airport transfer
- Limousine service
- Taxi
- Car hire
- Car with driver
Conditions
About this property
Reviews
- Tripadvisor Reviews (3529)
Exceptional Hotel
We had an amazing 10 day stay. Staff were very friendly and helpful. Location is perfect, located above MRT and shopping centre. A special shoutout to Yin Yin, who made our stay extra special wit...
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Absolutely amazing!
From the very step into the hotel Jen Orchardgateway by Shangri La we were surprised and pleased by the service, empathy and attention to the details. We were greeted by an amazing specialist Yin Yin ...
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Front desk staffs are very helpful
Convenient location，reasonable room rate, and very kind front desk staffs- Thank you Lily for the efficient and professional check in also kind service along we stay. Definitely will return when visit...
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Good location average hotel
Busy family hotel, lots of kids, terrible food menu for pool and inroom dining. Lots of Breakfast but options were strange. Great location though. Small room
XCoffee at Orchardgateway 3rd level
We found a new vending machine XCoffee at the 3rd level of Orchardgateway shopping mall. More than 10 choices of coffee, tea and chocolate drinks and it's less than S$4. Taste good too!!