The great part is that it's right on the beach and it's clean with attentive service. The food is decent enough. No complaints and nothing special. We stayed in a suite, which had a small kitchen and was roomy enough for my wife and our son. The lobby always feels kinda deserted. There's just sort of no vibe and it feels like it needs a makeover. Same with the pool. We were there 10 years ago and it was the same. I like this place (enough to go back, obviously), but they could do a lot more to make it feel special and inviting by making better use of the space.
"Good experience. But could be better"
The hotel has good location, near the beach. The service at the kitchen could be better, the mixed egg wasn't ready when we arrive to have our breakfast and I found a dirty spoon. The pool was closed and the hotel contacted me one day earlier to inform and to propose a new reservation. When we get out of the room, the lights don't turn on automatically, the sensor is locate near the elevator. So it's automatically turn on just when you get out of the elevator, not the opposite, when you're going to get in... The sauna is locate inside the gym, there is no information about the sauna outside... We looked for it for a while so we decided to ask help for reception.
The service is good, even late at night. Rooms are confortable and the instalation make possible to make your own food if necessary. The view is amazing, great sunsents from the balcony of my room. Be aware of showering times, hot water might not be available.
"Close to the beach"
Great location, confortable rooms, heated pool and sauna. It's a really good option to stay in Jurerê. I've been there already 3 times, always in May, during a yoga festival and always had a great time. In the same street you can also find other options to eat. They could improve the wi-fi connection though.
"too good to be true"
The hotel looks trendy from the outside but the location (the surroundings I mean) felt weird, is in the middle of a residential area, not bad, not good, just weird. The reception is big, with lots of natural light and the people are great (Brazilians are). The hotel is average at the most, everything works but this place is not intended to give you anything back, is just a place to stay, (maybe) eat and sleep, nothing more. It has a direct path the beach and that is the best thing it has because you're filled with anticipation of going to the ocean and leaving that boring hotel. Wifi works, elevator works, breakfast buffet is limited but food is ok, rooms are small but clean, the view is a major disaster for most rooms, specially when you realize that the location of the is place is a fantastic island full of beautiful mountains!! One thing that was very odd was the paying system, we had to pay in advance for everything, I've never had that. Is not that is bad or anything like that but is weird. I mean getting to that island is a long trip, especially if you're coming from europe, imagine a 20-24 hrs trip and then meeting some guy in the reception who's asking you to pay everything in advance plus some extra money for the incidentals, very strange. This place is good for families mostly I think, or couples looking for something vey relaxed and want to spend the whole day out.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 1:00 AM , Check-out: 1:00 AM