of TripAdvisor Travelers recommend this hotel
"First Rate Experience"
I recently spent a week at the JWMarriott Beijing in the Chaoyang District. As a Platinum Marriott Rewards member, I was upgraded to a lovely suite for a reasonable additional fee. Lana, the personable Front Desk associate who checked me in, offered the upgrade at no charge for the first three nights, and applied the surcharge on the remaining four. I felt that was a fair compromise, given that the hotel was quite busy during my visit. All staff with whom I interacted were friendly and smiling, most with a good command of English. The area around the hotel is quite upscale, with all the French and Italian design house being well represented. Interestingly, there was even a Tesla charging post a few hundred feet from the hotel driveway. Dawang Road Subway station on Line 1 is an easy 6-7 minute walk away if you need to take public transit to another part of BJ. The suite that I was assigned, was very large, with three distinct areas, all nicely furnished. There were two bathrooms, a separate shower stall and WC as well as a bathtub. Electrically controlled blackout drapes and sheers helped make getting a good night's sleep and overcoming jet lag that much easier. The climate control was extremely effective in cooling the room during the +30 C degree days, so much so that I had to set it to a higher temperature as I would get too cold. Internet speed was fast enough to stream Netflix, , but the use of a VPN is required if you wish to access Google, social media and/or most YouTube or streaming video content. I downloaded ExpressVPN after my arrival in China, and found the $12.95 cost for a month's usage to be quite reasonable and the service performed flawlessly on my Mac as well as my smartphone. The Executive Lounge was quite pleasant, and for beverages, offered the usual assortment of basic level wines, spirits and beers. Hot and cold food offerings were substantial enough for a light dinner and changed regularly. Quality was good and items were replenished as needed. Breakfast in the Executive Lounge was quite good, but I chose to dine at the Asia Bistro as the choices and selections were quite a bit more extensive. Service in the restaurant was always attentive, even when seated on the outdoor terrace. Tom and Lucy worked hard to ensure that I was well served and my coffee cup filled. I particularly enjoyed the soups, prepared to order, and the various curries that were always available. Fresh juices and smoothies were prepared fresh, and baristas prepared all types of coffee beverages. I was made to feel very welcome by all staff members, from doormen to housekeepers and all Executive Lounge and F & B staff members. I found the property to be very well run, and ill not hesitate to return when my travels once again bring me to this part of the world.
"Very nice stay, Superb service, Excellent lounge"
A week stay at JW Marriott Beijing. Great location, close to metro (5 minutes walk, depends on which line you take). Next to China Central Mall, which has many places to eat at the lower level. Service is top notch here, Lana from Front Office, Ariel Yang from Business Center and Executive Lounge team, just to name a few. House keeping was great and caring. Got a birthday cake from relationship manager on my birthday as well. Business lounge has nice food choices, drinks. Always nice to relax in the lounge to grab a drink after a long day. Room is good size and bed is comfy. only negative is that the carpet color choice is not that classy to me, but that is more of a personal taste. Overall, highly recommended.
"Excellent Executive Lounge "
My husband and I have been staying here for the past two years every time we come to Beijing (every other month, we will be in Beijing for 10 days). To have a home away from home it would make your trip so much easier. This is the place will make you feel that! Especially the lounge manager Sarah, she provides a professional service yet make your feel going home. She is efficient, professional and very friendly! Love love love to stay here!
"There was a cockroach crawling on the glass."
Exactly like the title. The DM doesn't admit it, but I know what a cockroach is, I am terrified of 'em. Don't think there is more to say about it. Nice bar though, I love getting drunk, especially when there is a cockroach in my room.
"Best Hotel Restaurant Staff Ever"
I have been staying at this hotel since August 5th 2017 for work and I have to say I have received the best service anyone could wish for especially from the staff in the main restaurant. They are incredibly welcoming and efficient. I have to make a special mention to Gordon Zhu who has gone above and beyond for us and we are very grateful to him. I would also like to thank Lillian, Raymond, Alan at the loong bar and the lovely girls at breakfast who have all made our stay very enjoyable and like a home from home! Very highly recommend.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM