Amenities
Entertainment & Leisure
- Outdoor swimming pool
General services
- Wi-Fi
- VIP Facilities
- Daily newspaper
Reception services
- 24-hour front desk
- Concierge
- Currency exchange
- Express Check-in / Check-out
- Luggage storage
- Tourist information
Sports & activities
- Golf course
Dining
- Restaurant
- Bar
- Room service
Parking Facilities
- Private parking
Cleaning Services
- Laundry facilities
Business facilities
- Business centre
- Fax/photocopying
- Meeting/Banquet Facilities
General amenities
- Gift Shop
- Air conditioning
- Elevator
- Terrace
Wellness facilities
- Spa
- Massage
- Sauna
- Fitness centre
- Non-smoking rooms
House Rules
- Pets not allowed
Transport Services
- Airport transfer
Conditions
Check-in/ Check-out
Check-in 12:00 PMCheck-out 11:00 AM
Credit cards accepted by the hotel
American Express, Visa, MasterCard, Maestro
Reviews
- Tripadvisor Reviews (840)
S
Jan 2026
A great hotel in Kampala
The Serena is a wonderful hotel with great facilities and helpful, friendly staff. We enjoyed our breakfasts, and dinners in the Lakes restaurant.
5
London, England Nov 2025
Excellent stay as always
An amazing place to stay as always. Staff is just so incredible and kind and it's like being cuddled from the moment you step in!
1
Vancouver, British Columbia Oct 2025
A wonderful stay
An incredible serene place, offering great accommodation, services, and hospitality beyond belief. Great rooms, well decorated, big, clean and comfortable. Breakfast buffet was wonderful, and staff ...
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M
Oct 2025
Go for it!
The rooms are fantastic. They have catered for all your needs. They always refill their mini bars and offer fruits as part of their home keeping. The restaurants are great and offer fresh, deliciou...
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Excellent Service
My wife and I had a wonderful time at the Lakes restaurant, thanks to the excellent service from Agaba. He was polite, friendly, and very attentive, always ensuring we were comfortable and satisfied. ...
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