Amenities
Cleaning Services
- Laundry facilities
Wellness facilities
- Massage
- Spa
- Fitness centre
- Sauna
- Non-smoking rooms
Sports & activities
- Golf course
Parking Facilities
- Private parking
Reception services
- Concierge
- Luggage storage
- Tourist information
- Currency exchange
- Express Check-in / Check-out
- 24-hour front desk
General services
- Wi-Fi
- VIP Facilities
- Daily newspaper
Business facilities
- Fax/photocopying
- Business centre
- Meeting/Banquet Facilities
Transport Services
- Airport transfer
General amenities
- Terrace
- Air conditioning
- Gift Shop
- Elevator
Entertainment & Leisure
- Outdoor swimming pool
House Rules
- Pets not allowed
Dining
- Bar
- Restaurant
- Room service
Conditions
Reviews
- Tripadvisor Reviews (835)
nice hotel
nice hotel in the kampala city center, great team anad also nice mealls we enjoyed our 3 days staying in this reall nice place, next time we come to kampala will surely come back for a stay in this re...
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Kudos Serena Hitel Kampala for hosting AU Summit Delegates
Beautiful and rewarding experience at this exquisite hotel Serena Kampala with courteous staff and all round facilities that I believe are unrivalled across Africa. This is a world class hotel in arch...
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Great Experience at Kampala Serena
Fantastic Experience always! From reception to room service for meals. Wonderful spa and health club. Proximity to major business areas. Security is always top notch and nothing to worry about. The hu...
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Promise & delivery mismatch
Great hotel with good ambience . However , service needs improvement in terms of professionalism for the amount being charged . Follow up required for routine requests . F&B options continue to be lim...
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In line with expectation
The hotel remains a calm oasis in the hub of Kampala. It's laid back but professional. Staff are friendly, approachable and helpful. Some of the restaurants although serving excellent food can be a ...
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