Amazing resort! Literally do not need to leave during your stay if you didn't want to, view from our room looked upon the pools and the ocean, was stunning! Wifi kept dropping out and was an extra cost but was an overall lovely place to stay at. We had my sisters wedding at the resort and they were all just so hospitable and couldn't do enough. Stunning location.Comment of D. Ebony , Australia the 2016-12-30
"Fourth and probably last visit"
My husband and I first visited on our honeymoon 12 years ago and have since been back a further 3 times, twice with our now 6 year old. We always have a lovely time but I'd have to say on this visit we felt that the romance of why we have stayed here so many times before had worn off somewhat. Despite some minor cosmetic upgrades like the retiling of the pool in the Thani wing area, and some new spaces in the other part of the resort like a kids play area a few new eateries, Katathani is really in need of a major facelift. This place is really two resorts under the one umbrella with the resort across the other side the poorer cousin of the main/original part of the resort. We've never stayed in the Boori wing and I wouldn't want to because i can see it would just not feel the same. We've heard lots about guests who have visited on a luxury escapes deal just as we do but not upgraded from the Boori to the Thani wing, only to be bitterly disappointed with the rooms, the isolation from the main part of the resort and just feeling cheated of the experience presented online. On this occasion we also felt that there were not enough staff that speak conversational English. We arrived at the info desk on one side of the resort one morning to see if we could get our child a spot in the pool scuba experience and it was very difficult to find out booking requirements. Often throughout our stay we were just met with a blank stare and nervous laughter. Don't get me wrong there are plenty of lovely staff too but when you're putting people in customer facing positions like at say the gym or an info desk they need to be able to communicate with the hotel guests. The best thing about the resort is the fact it's located on virtually its own beach which is a lovely beach at that. The grounds are well maintained too but as far as the rooms go, they are clean but the decor is tired and the rooms could do with a can of insect spray and air freshener. The many restaurants on site all serve a good standard and variety of food but the entertainment in the main restaurant (Chom Talay) that offers a different themed buffet each night really needs a rethink. There are lots of young families at the resorts and the performers just seem to recycle the same repertoire of cheesy, dated and depressing ballads which by the third night, and especially on a Friday night was more annoying than entertaining. In contrast we had a pair of young Phillipino guys sing a set at the pool bar one night who were fantastic but at dinner for some reason the entertainment appears to be targeting the purple rinse crowd. It has never been clearer that since our initial visit not much has actually changed and what captured us about the grandness of this resort as opposed to Australian resorts when we first came here is now lagging behind the standard of the some of the newer resorts. Time for a change I think.
"Not the best experience"
We stayed at this resort 5 nights, in Thani wing, where we had a sea view room kindoff. The room was big but dirty and the furniture really outdated it felt like an old 2 star motel not in a 5 star resort. The resort himself is very nice, lot s of pools, bars, restaurants and shops, all you need in one place, the resort is family friendly with lots of places for kids. We also had a private candle dinner wich costs 5000 baht but there were no privacy, our table was inside the restaurant not outside in the garden how it was advertise and also near our table they were 2 other tables with familys with kids having dinner, huge dissapointment.
"Not a 5 star resort"
We stayed at Katathani resort for 2 weeks. The resort itself is lovely e.g pool area, restaurants and surroundings and beach. Rooms on the other hand are NOT 5 STAR. The rooms are musty and mouldy. Bathrooms are old and tired. Also promotions are deceiving. The resort is made up of 2 hotels under the same name. On our arrival we were being dropped off at the main resort entrance, but then found we were taken to the second part of the resort, which was a let down. Staff at the reception there were not helpful at all.
"Superb beachside resort, with great restaurants and Thai hospitality."
We stayed in a Junior Suite (ground floor) with views of the pool and the sea (Thani wing) for 8 days. We rarely ventured outside the resort which has 4 large pools to choose from, multiple restaurants and bars for a sunset drink. One really nice thing about this hotel (apart from the excellent and attentive staff) is the mini-bar arrangement! You can either fill the form and they will deliver your order to your fridge - or you can visit the mini-marts in the hotel and charge what you want to your room all VERY REASONABLY priced (comparable to the 7/11 over the road in fact). Great selection of restaurants, including La Scala (Italian done very well), Fisherman's Wharf on the seafront - great grills and seafood, and the Royal Thai restaurant with authentic Thai cuisine - all excellent, with good wine lists that are also very reasonably priced. Breakfast was taken at the (largish) buffet with pretty much anything you would want to have for breakfast (local and western style). We did not take any evening meals in the buffet restaurant, but the themed nights looked good and were reasonably priced. Over the road from the hotel is a selection of local eateries, mini-marts, tailors and souvenir shops etc if you want, but to be honest we didn't really feel the need to visit them! The one shop we did visit was the Optometrist where I had some prescription spectacles made. Very professional staff, and again very reasonably priced! While the resort is around 30 years old, its very well maintained, and recently they completely refurbished one of the main pools. Quite a few families with children of all ages, but did not impact our peaceful enjoyment of the facilities. Thai massage available in the gardens - as only the Thais can!! Our stay was 'off-season' (monsoon season technically), but the sun shone every day and while it rained a couple of times, it was warm and sunny mostly. Fabulous Thai hospitality in this 'Thai family owned' resort...! Recommended - and we will return...
"Family holiday "
I recently stayed here with my mum and two daughters aged 6 & 8. We stayed in the new rooms in the bhuri wing which are fantastic. A bit of a walk to get to other areas of the hotel but nothing too strenuous. We enjoyed the many pools but spent much of our time by the bhuri pool- we loved getting massages here everyday. The kids club was disappointing. We had stayed at another resort previous to this and noticed a big difference. Staff didn't seem interested. Unfortunately the water park and large playroom were still undergoing construction so we weren't able to use them but they look fantastic. Breakfast was good but needed to be replenished a bit quicker. Overall a great stay and we would return.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM