Kempinski Hotel Grand Arena

96 Pirin Street, Bansko, Bulgaria - Gondola Station
4.6
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Alpine suite town view
Double bed
Double or Twin bed
King size bed
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Alpine suite town view
Early Booking Rate
Breakfast included
Early Booking Rate
Half board
Summer Offer
Special Spring
Breakfast included
Executive room
City view
Stunning views
Double bed
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Executive room
Winter Escape
Breakfast included
Winter Escape
Breakfast included
Early Booking Rate
Half board
Staycation
Early Booking Rate
Breakfast included
Flexible Rate
Breakfast included
Pirin Culinary Fairy Tale
Half board
Summer Offer
Special Spring
Breakfast included
Deluxe Twin Room Town view
Internet connection
Internet WIFI
TV
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Deluxe Twin Room Town view
Winter Escape
Breakfast included
Winter Escape
Breakfast included
Pirin Culinary Fairy Tale
Half board
Summer Offer
Early Booking Rate
Half board
Staycation
Flexible Rate
Breakfast included
Flexible Rate - 10% Off Offer
Summer Offer
Summer Offer
Summer Offer
Summer Offer
Summer Offer
Summer Offer
Minimum stay 4 nights
Minimum stay 5 nights
Early Booking Rate - 15% Off Offer
Special Offer with Breakfast
Breakfast included
Special Spring
Breakfast included
Deluxe King Room Town view
Bathrobe
Slippers
Jacuzzi
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Deluxe King Room Town view
Winter Escape
Breakfast included
Winter Escape
Breakfast included
Staycation
Flexible Rate
Breakfast included
Pirin Culinary Fairy Tale
Half board
Summer Offer
Early Booking Rate
Half board
Flexible Rate - 10% Off Offer
Summer Offer
Summer Offer
Summer Offer
Summer Offer
Summer Offer
Summer Offer
Minimum stay 4 nights
Minimum stay 5 nights
Early Booking Rate - 15% Off Offer
Special Offer with Breakfast
Breakfast included
Special Spring
Breakfast included
Deluxe suite
Double bed
Double or Twin bed
King size bed
show more
Deluxe suite
Early Booking Rate
Breakfast included
Early Booking Rate
Half board
Summer Offer
Special Spring
Breakfast included
Junior suite Mountain view
Air conditioning
Complimentary newspaper
Safety deposit box
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Junior suite Mountain view
Winter Escape
Breakfast included
Winter Escape
Breakfast included
Flexible Rate
Breakfast included
Pirin Culinary Fairy Tale
Half board
Summer Offer
Early Booking Rate
Half board
Staycation
Early Booking Rate
Breakfast included
Summer Offer
Special Spring
Breakfast included
Deluxe Room Mountain View King Bed
City view
Stunning views
Air conditioning
show more
Deluxe Room Mountain View King Bed
Winter Escape
Breakfast included
Winter Escape
Breakfast included
Early Booking Rate
Half board
Staycation
Flexible Rate
Breakfast included
Pirin Culinary Fairy Tale
Half board
Summer Offer
Flexible Rate - 10% Off Offer
Summer Offer
Summer Offer
Summer Offer
Summer Offer
Summer Offer
Summer Offer
Minimum stay 4 nights
Minimum stay 5 nights
Early Booking Rate - 15% Off Offer
Special Offer with Breakfast
Breakfast included
Special Spring
Breakfast included
Deluxe Room Mountain View Twin Bed
Bathrobe
Slippers
Jacuzzi
show more
Deluxe Room Mountain View Twin Bed
Winter Escape
Breakfast included
Winter Escape
Breakfast included
Flexible Rate
Breakfast included
Pirin Culinary Fairy Tale
Half board
Summer Offer
Early Booking Rate
Half board
Staycation
Flexible Rate - 10% Off Offer
Summer Offer
Summer Offer
Summer Offer
Summer Offer
Summer Offer
Summer Offer
Minimum stay 4 nights
Minimum stay 5 nights
Early Booking Rate - 15% Off Offer
Special Offer with Breakfast
Breakfast included
Special Spring
Breakfast included
Junior suite Town view
Bathrobe
Slippers
Jacuzzi
show more
Junior suite Town view
Winter Escape
Breakfast included
Winter Escape
Breakfast included
Staycation
Early Booking Rate
Breakfast included
Flexible Rate
Breakfast included
Pirin Culinary Fairy Tale
Half board
Summer Offer
Early Booking Rate
Half board
Summer Offer
Special Spring
Breakfast included

Location

Kempinski Hotel Grand Arena is located in the heart of Bulgaria, 2-hour driving from Sofia, at the famous ski resort Bansko, next to the Gondola station. The old city and the city centre are only 15 minutes walking distance from the hotel.

96 Pirin Street, Bansko, Bulgaria - Gondola Station

Amenities

Reception services

  • 24-hour front desk
  • Reception
  • Concierge
  • Currency exchange
  • ATM/cash machine on site
  • Express Check-in / Check-out
  • Luggage storage
  • Tour organisation
  • Tourist information

House Rules

  • 100% non-smoking hotel
  • Eco-friendly hotel
  • Small pets allowed

Sanitary Measures

  • Masks provided for clients
  • Enhanced cleaning
  • Sanitizer provided for clients
  • Social distancing measures
  • Disinfection of luggage
  • Sanitized rooms
  • Protective equipment for staff

General services

  • Wedding
  • Wi-Fi
  • Babysitting
  • Multilingual staff
  • Complimentary tea & coffee
  • Welcome drink
  • Honeymoon
  • VIP Facilities
  • Daily newspaper
  • Online access to newspapers and magazines
  • Doctor on call
  • Exclusive events

Parking Facilities

  • Private parking
  • Valet parking

Cleaning Services

  • Dry cleaning
  • Laundry facilities
  • Ironing service
  • Shoeshine

Room services & amenities

  • Family rooms
  • Allergy-free rooms
  • Room adapted to disabled people

General amenities

  • Air conditioning
  • Disabled access
  • Elevator
  • Fireplace
  • Garden
  • Safety deposit box
  • Shops in hotel
  • Terrace

Wellness facilities

  • Spa
  • Wellness facilities
  • Massage
  • Indoor pool
  • Heated swimming pool
  • Indoor jacuzzi
  • Outdoor jacuzzi
  • Sauna
  • Solarium
  • Fitness centre
  • Beauty salon
  • Hairdresser
  • Tanning salon
  • Non-smoking rooms

Entertainment & Leisure

  • Outdoor swimming pool
  • Lifeguard
  • Pool beds
  • Kid's club
  • Children's playground
  • Library

Business facilities

  • Copying & printing facilities
  • Executive floor
  • Fax machine
  • Meeting/Banquet Facilities
  • Overhead projector

Dining

  • Restaurant
  • Gourmet restaurant
  • Half board
  • Menu
  • Breakfast
  • Buffet breakfast
  • Bar
  • Piano bar
  • Pool bar
  • Snack Bar
  • Room service
  • Christmas Meal
  • New Year's Meal
  • Vegetarian dishes
  • Picnic basket
  • Wine cellar

Sports & activities

  • Bike rental
  • Bikes available (free)
  • Billiard table
  • Hiking
  • Horse riding club
  • Skiing
  • Ski equipment hire
  • Ski passes available
  • Ski school
  • Ski storage
  • Tennis court

Transport Services

  • Airport transfer
  • Airport transfer - round trip
  • Limousine service
  • Car hire
  • Car with driver
  • Shuttle service

Conditions

Check-in/ Check-out
Check-in 03:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard, American Express, Diners Club

About this property

Location
Bulgaria>Bansko>Gondola Station
Number of rooms
123
Kempinski Hotel Grand Arena

Reviews

  • Tripadvisor Reviews (1259)

4.6 /5This average is based on 1259 reviews

Cleanliness
Sleep quality
Value
Service
Location
AZ
Atis Z Jun 2025

The Best in Bansko and beyond

This hotel has always been and remains by far the best in Bansko - the first thing to mention is a very attentive and professional service throughout the hotel, followed by a great choice of different...

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M
MariaK130Sofia, Bulgaria Jun 2025

The perfect summer escape!

We love coming back to Kempinski Bansko because the experience is always 5* It’s cozy, peaceful and our anniversary was perfect! Thank you for your hospitality and looking forward to our next visit! I...

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Z
ZigettLondon, United Kingdom Feb 2025

Perfect location, great amenities

An imposing hotel in an excellent location opposite the main ski gondola. If you are skiing, this hotel is hard to beat with it's own serviced boot room in the basement and you can purchase a VIP li...

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0
06DEMIRAYSofia, Bulgaria Feb 2025

BLAGODARIA

I would like to thank the front desk manager Madam Veselina Yakubova, the restaurant manager Mr. Boyan Boyanov, the restaurant staff Madam Bianca Obetsavova, Mr. Athanasios Koutsouris, Mr. Mikhail Zva...

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P
Pensemientos Feb 2025

Poor cleanliness

For saying it is supposed to be a 5 star hotel and showed it in the cost it was awful. This was the second year we had stayed here but their standards had definitely dropped. The bed was not changed f...

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