Deluxe King Room Town view
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Deluxe King Room Town view
Staycation
2 adults
Flexible Rate
2 adults
Breakfast included
Pirin Culinary Fairy Tale
2 adults
Half board
Summer Offer
2 adults
Early Booking Rate
2 adults
Half board
Winter Escape
2 adults
Breakfast included
Winter Escape
2 adults
Breakfast included
Flexible Rate - 10% Off Offer
2 adults
Minimum stay 4 nights
2 adults
Minimum stay 5 nights
2 adults
Early Booking Rate - 15% Off Offer
2 adults
Special Offer with Breakfast
2 adults
Breakfast included
Special Spring
2 adults
Breakfast included
Summer Offer
2 adults
Summer Offer
2 adults
Summer Offer
2 adults
Summer Offer
2 adults
Summer Offer
2 adults
Summer Offer
2 adults
Junior suite Mountain view
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Junior suite Mountain view
Flexible Rate
2 adults
Breakfast included
Pirin Culinary Fairy Tale
2 adults
Half board
Summer Offer
2 adults
Early Booking Rate
2 adults
Half board
Staycation
2 adults
Early Booking Rate
2 adults
Breakfast included
Winter Escape
2 adults
Breakfast included
Winter Escape
2 adults
Breakfast included
Summer Offer
2 adults
Special Spring
2 adults
Breakfast included
Executive room
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Executive room
Early Booking Rate
2 adults
Half board
Staycation
2 adults
Early Booking Rate
2 adults
Breakfast included
Flexible Rate
2 adults
Breakfast included
Pirin Culinary Fairy Tale
2 adults
Half board
Summer Offer
2 adults
Winter Escape
2 adults
Breakfast included
Winter Escape
2 adults
Breakfast included
Special Spring
2 adults
Breakfast included
Deluxe Room Mountain View Twin Bed
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Deluxe Room Mountain View Twin Bed
Flexible Rate
2 adults
Breakfast included
Pirin Culinary Fairy Tale
2 adults
Half board
Summer Offer
2 adults
Early Booking Rate
2 adults
Half board
Staycation
2 adults
Winter Escape
2 adults
Breakfast included
Winter Escape
2 adults
Breakfast included
Flexible Rate - 10% Off Offer
2 adults
Minimum stay 4 nights
2 adults
Minimum stay 5 nights
2 adults
Early Booking Rate - 15% Off Offer
2 adults
Special Offer with Breakfast
2 adults
Breakfast included
Special Spring
2 adults
Breakfast included
Summer Offer
2 adults
Summer Offer
2 adults
Summer Offer
2 adults
Summer Offer
2 adults
Summer Offer
2 adults
Summer Offer
2 adults
Deluxe Twin Room Town view
show more
Deluxe Twin Room Town view
Pirin Culinary Fairy Tale
2 adults
Half board
Summer Offer
2 adults
Early Booking Rate
2 adults
Half board
Staycation
2 adults
Flexible Rate
2 adults
Breakfast included
Winter Escape
2 adults
Breakfast included
Winter Escape
2 adults
Breakfast included
Flexible Rate - 10% Off Offer
2 adults
Minimum stay 4 nights
2 adults
Minimum stay 5 nights
2 adults
Early Booking Rate - 15% Off Offer
2 adults
Special Offer with Breakfast
2 adults
Breakfast included
Special Spring
2 adults
Breakfast included
Summer Offer
2 adults
Summer Offer
2 adults
Summer Offer
2 adults
Summer Offer
2 adults
Summer Offer
2 adults
Summer Offer
2 adults
Deluxe suite
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Deluxe suite
Early Booking Rate
2 adults
Breakfast included
Early Booking Rate
2 adults
Half board
Summer Offer
2 adults
Special Spring
2 adults
Breakfast included
Junior suite Town view
show more
Junior suite Town view
Staycation
2 adults
Early Booking Rate
2 adults
Breakfast included
Flexible Rate
2 adults
Breakfast included
Pirin Culinary Fairy Tale
2 adults
Half board
Summer Offer
2 adults
Early Booking Rate
2 adults
Half board
Winter Escape
2 adults
Breakfast included
Winter Escape
2 adults
Breakfast included
Summer Offer
2 adults
Special Spring
2 adults
Breakfast included
Alpine suite town view
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Alpine suite town view
Early Booking Rate
2 adults
Breakfast included
Early Booking Rate
2 adults
Half board
Summer Offer
2 adults
Special Spring
2 adults
Breakfast included
Deluxe Room Mountain View King Bed
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Deluxe Room Mountain View King Bed
Early Booking Rate
2 adults
Half board
Staycation
2 adults
Flexible Rate
2 adults
Breakfast included
Pirin Culinary Fairy Tale
2 adults
Half board
Summer Offer
2 adults
Winter Escape
2 adults
Breakfast included
Winter Escape
2 adults
Breakfast included
Flexible Rate - 10% Off Offer
2 adults
Minimum stay 4 nights
2 adults
Minimum stay 5 nights
2 adults
Early Booking Rate - 15% Off Offer
2 adults
Special Offer with Breakfast
2 adults
Breakfast included
Special Spring
2 adults
Breakfast included
Summer Offer
2 adults
Summer Offer
2 adults
Summer Offer
2 adults
Summer Offer
2 adults
Summer Offer
2 adults
Summer Offer
2 adults
Location
Kempinski Hotel Grand Arena is located in the heart of Bulgaria, 2-hour driving from Sofia, at the famous ski resort Bansko, next to the Gondola station. The old city and the city centre are only 15 minutes walking distance from the hotel.
96 Pirin Street, Bansko, Bulgaria - Gondola Station
Amenities
Reception services
- 24-hour front desk
- Reception
- Concierge
- Currency exchange
- ATM/cash machine on site
- Express Check-in / Check-out
- Luggage storage
- Tour organisation
- Tourist information
Entertainment & Leisure
- Outdoor swimming pool
- Lifeguard
- Pool beds
- Kid's club
- Children's playground
- Library
Room services & amenities
- Family rooms
- Allergy-free rooms
- Room adapted to disabled people
Wellness facilities
- Spa
- Wellness facilities
- Massage
- Indoor pool
- Heated swimming pool
- Indoor jacuzzi
- Outdoor jacuzzi
- Sauna
- Solarium
- Fitness centre
- Beauty salon
- Hairdresser
- Tanning salon
- Non-smoking rooms
Dining
- Restaurant
- Gourmet restaurant
- Half board
- Menu
- Breakfast
- Buffet breakfast
- Bar
- Piano bar
- Pool bar
- Snack Bar
- Room service
- Christmas Meal
- New Year's Meal
- Vegetarian dishes
- Picnic basket
- Wine cellar
House Rules
- 100% non-smoking hotel
- Eco-friendly hotel
- Small pets allowed
Sanitary Measures
- Masks provided for clients
- Enhanced cleaning
- Sanitizer provided for clients
- Social distancing measures
- Disinfection of luggage
- Sanitized rooms
- Protective equipment for staff
General services
- Wedding
- Wi-Fi
- Babysitting
- Multilingual staff
- Complimentary tea & coffee
- Welcome drink
- Honeymoon
- VIP Facilities
- Daily newspaper
- Online access to newspapers and magazines
- Doctor on call
- Exclusive events
Business facilities
- Copying & printing facilities
- Executive floor
- Fax machine
- Meeting/Banquet Facilities
- Overhead projector
Cleaning Services
- Dry cleaning
- Laundry facilities
- Ironing service
- Shoeshine
Sports & activities
- Bike rental
- Bikes available (free)
- Billiard table
- Hiking
- Horse riding club
- Skiing
- Ski equipment hire
- Ski passes available
- Ski school
- Ski storage
- Tennis court
Parking Facilities
- Private parking
- Valet parking
Transport Services
- Airport transfer
- Airport transfer - round trip
- Limousine service
- Car hire
- Car with driver
- Shuttle service
General amenities
- Air conditioning
- Disabled access
- Elevator
- Fireplace
- Garden
- Safety deposit box
- Shops in hotel
- Terrace
Conditions
Check-in/ Check-out
Check-in 03:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard, American Express, Diners Club
About this property
Location
Bulgaria>Bansko>Gondola Station
Number of rooms
123Kempinski Hotel Grand Arena
Reviews
- Tripadvisor Reviews (1269)
A
February 2026
Perfect ski hotel
We loved the Kempinski! The spa was exceptional with every room you could think of (multiple different saunas, steam rooms, snow room, indoor and outdoor jacuzzis, shower experiences, relaxation rooms...
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O
Sofia, Sofia Region January 2026
Mediocre experience at a beautiful property
The hotel is really beautiful, with a cozy chalet feel and lovely furniture throughout. I stayed there twice in one month, each time for a long weekend. On both visits, they acknowledged my loyalty st...
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7
Austin, Texas January 2026
Lackluster service.
We stopped by the Kempinski Hotel & Resort Bansko for a quick brunch on the last day of our vacation. The restaurant was not busy, yet the service felt rushed and somewhat disorganized. We ordered tw...
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T
Wutha-Farnroda, Thuringia October 2025
Down's and Up's
I stayed at the Kempinski Grand Arena Bansko for 8 nights. Check-in was friendly and smooth, with a personal greeting from the lady in red. The hotel is certainly showing its age, but it is gradually ...
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Disappointed
We recently stayed at Kempinski Hotel and unfortunately our experience did not meet the expectations of a 5-star property. First, the overall service was disappointing. The staff did not show the leve...
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