

Kempinski Hotel Grand Arena is located in the heart of Bulgaria, 2-hour driving from Sofia, at the famous ski resort Bansko, next to the Gondola station. The old city and the city centre are only 15 minutes walking distance from the hotel.
I would like to extend a special thank you to the team at Kempinski Hotel Grand Arena Bansko for the warm and personal welcome. My husband and I were celebrating our wedding anniversary, and we were p...
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We recently stayed at Kempinski Hotel and unfortunately our experience did not meet the expectations of a 5-star property. First, the overall service was disappointing. The staff did not show the leve...
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We loved the Kempinski! The spa was exceptional with every room you could think of (multiple different saunas, steam rooms, snow room, indoor and outdoor jacuzzis, shower experiences, relaxation rooms...
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The hotel is really beautiful, with a cozy chalet feel and lovely furniture throughout. I stayed there twice in one month, each time for a long weekend. On both visits, they acknowledged my loyalty st...
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Great hotel, amazing breakfast, avoid room 319
Excellent hotel and facilities, amazing breakfast just by the gondola. Really enjoyed it. However, was disappointed by the room which was room 319 which is not on par with other Deluxe rooms with a m...
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