A stay at Kigali Serena Hotel places you in the heart of Kigali, within a 5-minute drive of Union Trade Center and Ntarama Church. This 5-star hotel is 2.1 mi (3.3 km) from Club Rafiki and 2.5 mi (4 km) from Ryi'nyamirambo Market.
, Kigali, Rwanda
Amenities
Dining
Snack Bar
Entertainment & Leisure
Children's pool
Reception services
Concierge
House Rules
100% non-smoking
General services
Wedding
Free WiFi
Free newspapers in lobby
Wellness facilities
Fitness facilities
Spa
Steam room
Spa Lounge / Relaxation Area
General amenities
Gift shops or newsstand
Safety deposit box
Parking Facilities
Free self parking
Transport Services
Limousine service
Cleaning Services
Dry cleaning
Business facilities
Banquet hall
Meeting rooms
Business centre
Conditions
Check-in/ Check-out
Check-in 02:00 PMCheck-out 11:00 AM
Credit cards accepted by the hotel
Diners Club, MasterCard, American Express, Visa
About this property
Location
Rwanda>Kigali
Number of rooms
148
Kigali Serena Hotel
Reviews
Tripadvisor Reviews (997)
4.4 /5This average is based on 997 reviews
Cleanliness
Sleep quality
Value
Service
Location
S
shelleyb435Santa Barbara, California April 2026
good hotel in Kigali
My husband and I spend a few nights at the Serena prior to a gorilla trek
The hotel had a very nice pool area, the pool was unheated but surrounded by trees and lounge chairs...a tropical air ...
The ...
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L
Local-Critic-47362Eureka, Humboldt County, California March 2026
Above and Beyond!
5! The staff and rooms were awesome!
Service was exceptional!
Honorable mention: Grace; Brian and Ramson. They were all represented the Serena beautifully!
Thank you for a wonderful visit!
2
258chantellemJohannesburg, Greater Johannesburg, Gauteng March 2026
Pure luxury
Beyond the exquisite and comfortable rooms, the hotel offers an impressive range of facilities that elevate the entire experience. The outdoor pool area is beautifully designed, providing a relaxing o...
good hotel in Kigali
My husband and I spend a few nights at the Serena prior to a gorilla trek The hotel had a very nice pool area, the pool was unheated but surrounded by trees and lounge chairs...a tropical air ... The ...
show more