of TripAdvisor Travelers recommend this hotel
"Unpleasant experience in the view bar"
Well that was an unusual experience. We had just had a lovely few drinks & snacks at the bar. When we left we took a few photos of the amazing whisky collection & were just chatting about how amazing it was & how many were from Isla when the matre d virtually bounced us out of the bar as if we were hooligan scum. I've never been treated like that in my life & I certainly didn't expect it in Japan where people are normally so polite @KobeMerikenParkOrientalHotel #dontunderstand '
"Stunningly beautiful "
This Hotel really is lovely, it sits in the harbour and with the most amazing light show at night when all the lights of the city come to life it's just wonderful to look at we have some lovely photos. There are several restaurants and a buffet in the hotel, the buffet is a Japanese style one with a very good variety of food even pizza and a chocolate fountain at the desert bar, so for two adults at the buffet cost around $65 AUD very reasonable for a hotel of this standard. The views are beautiful from the restaurant as you are right on the water in the bay. We are having a three night stay here so two days in total to spend in the town the hotel has a free bus service to Kobe and you are given vouchers to ride the bus when you check inn. There are also tourist buses The city loop bus and the Sky bus Kobe. Sky bus goes out to Port island over the bridge and returns through through the Minatojima tunnel.
Stayed here for one night before taking a cruise but wish we could have stayed longer. As we wanted 2 beds we had to upgrade the room but it was worth it as the extra cost was not excessive (not like the cost of meals within the hotel). We had a wonderful room, with a huge balcony looking out to sea. It was great and it was so unfortunate that it rained the following day so that we were not able to take advantage of sitting out there until check out time. We made use of the free shuttle bus from and to Sannomiya Station (so convenient). We were worried about getting from Kansai Airport to this hotel but once you know its so easy. For an adventure take the fast ferry, ie free shuttle from KIX to port, ferry to Kobe, free shuttle from port to Portliner, portliner to Sannomiya Station, free shuttle from station to hotel. OR take Airport Limousine bus from KIX to Sannomiya then free shuttle to hotel. Time for both journeys is around the same. This hotel is within walking distance of shops and restaurants and all the staff we encountered were very friendly and helpful and it is also convenient for getting to the Cruise Terminal.
Beautiful and perfect. The hotel offers the service and the facilities thar every traveller wishes. And the staff well represents the kindness and hospitality of the country. At night the quietness of the bay is lulled by the multucolored lights and their changing reflexion on the still waters. Magic is the word.
"Beautiful stay in very nice hotel on the harbor"
The hotel is very very clean , the staff is very friendly, but No gym, no business center and the staff doesn't speak English fluently . To be fair not many hotels have staff speaking Japanese in the States either. Lol. The hotel is situated at the Meriken park and it was a delightful stay ( 5 nights ) with a beautiful weather. The Hotel is a little off downtown, you need to walk 10-15 minutes or a taxi . For me no problem, I love to walk. Will go back next year .
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM