Location
Krystal Cancún is centrally located in Cancún's Hotel Zone, just steps from popular attractions such as Coco Bongo, Plaza Caracol, and the Cancun Convention Center. Guests have easy access to vibrant nightlife, shopping, and dining, while Cancún International Airport is approximately 17 km away, about a 25-minute drive.
Amenities
Entertainment & Leisure
- Fishing nearby
- Ecotours nearby
- Boat tours nearby
- Pool umbrellas
- Beach
- Beachfront
- Private beach
- Direct access to private beach
- Beach club
- Beach cabanas (surcharge)
- Beach sun loungers
- Beach towels
- Swimming pool
- Outdoor swimming pool
- Pool sun loungers
- Kid's club
- Children's playground
- Excursions
- Entertainment staff
- Evening entertainment
- In-house entertainment
- Live entertainment
- Concerts/live shows
- Games
Sports & activities
- Golfing nearby
- Water sports equipment
- Sailing nearby
- Billiard table
- Cycling
- Diving
- Hiking
- Snorkeling
- Watersports on site
Parking Facilities
- Private parking
- Valet parking
- Free self parking
Wellness facilities
- Spa treatment room(s)
- Wellness facilities
- Massage
- Beauty & skincare treatments
- Facial treatments
- Hot tub/jacuzzi
- Indoor jacuzzi
- Outdoor jacuzzi
- Sauna
- Solarium
- Fitness centre
- Beauty salon
- Non-smoking rooms
Dining
- Restaurant
- All-Inclusive meal plan
- Breakfast
- Buffet breakfast
- Bar
- Pool bar
- Snack Bar
- Lounges & Bars
- Cafe / Bar
- Beach bar
- Coffee shop or cafe
- Food & Beverage outlets
- Afternoon tea
- Themed dinnner nights
- Alcoholic beverages
- Non-alcoholic beverages
- Vegetarian dishes
- Wine cellar
Business facilities
- Meeting rooms
- Business centre
- Conference facilities
- Copying & printing facilities
- Fax/photocopying
- Meeting/Banquet Facilities
Cleaning Services
- Full service housekeeping
- Dry cleaning
- Laundry valet service
- Ironing service
Transport Services
- Car rental
- Airport transfer
- Taxi
- Car with driver
Room services & amenities
- Stunning views
- Family rooms
- Daily maid service
- Room adapted to disabled people
- Heated guest rooms
- Wakeup service
House Rules
- Children welcome
- Pets not allowed
General amenities
- Gift Shop
- Proposal/romance packages available
- Air conditioning
- Disabled access
- Elevator
- Garden
- Gift shops or newsstand
- Safety deposit box
- Shops in hotel
- Terrace
Reception services
- 24-hour front desk
- Reception
- Concierge
- Currency exchange
- ATM/cash machine on site
- Early check-in
- Late check-out
- Luggage storage
- Tour organisation
- Tourist information
General services
- Wi-Fi
- Wedding
- Wedding services
- 24 hour security
- Free WiFi
- All Inclusive Options
- Babysitting
- Multilingual staff
- Honeymoon
- Daily newspaper
- Fire safety compliant
Conditions
About this property
Reviews
- Prestigia Reviews (0)
- Tripadvisor Reviews (11168)
Great cocktails 🍸
Average hotel…nothing special…good food not so great services…room was good sized, clean bathroom. Worth mentioning: great cocktails
Fun vacation
Abi was great and really personable! He was very funny and kind to me and my mother. We had such a great time and would definitely come back!
abi muy divertido y amigable
Abi muy guapo y amigable muy divertido muy bonito muy bien he’s really friendly and kind knows how to have fun and have people smile
Excellent food and attentive staff
We have been coming to the Krystal for 34 years. We vacation here 3 times a year because of the staff! We love the food at Las Velas and our server, Justo, is above attentive and extremely profession...
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Directly On A Beautiful Swimmable Beach!
Room was decent, ocean view close to pool and beach. Great views. Easy to get to the property from the airport, it should be about a $40 taxi ride. Room as clean, a little "tired" but everything wo...
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