Location
Krystal Cancún is centrally located in Cancún's Hotel Zone, just steps from popular attractions such as Coco Bongo, Plaza Caracol, and the Cancun Convention Center. Guests have easy access to vibrant nightlife, shopping, and dining, while Cancún International Airport is approximately 17 km away, about a 25-minute drive.
Amenities
Entertainment & Leisure
- Fishing nearby
- Ecotours nearby
- Boat tours nearby
- Pool umbrellas
- Beach
- Beachfront
- Private beach
- Direct access to private beach
- Beach club
- Beach cabanas (surcharge)
- Beach sun loungers
- Beach towels
- Swimming pool
- Outdoor swimming pool
- Pool sun loungers
- Kid's club
- Children's playground
- Excursions
- Entertainment staff
- Evening entertainment
- In-house entertainment
- Live entertainment
- Concerts/live shows
- Games
General services
- Wi-Fi
- Wedding
- Wedding services
- 24 hour security
- Free WiFi
- All Inclusive Options
- Babysitting
- Multilingual staff
- Honeymoon
- Daily newspaper
- Fire safety compliant
Cleaning Services
- Full service housekeeping
- Dry cleaning
- Laundry valet service
- Ironing service
Transport Services
- Car rental
- Airport transfer
- Taxi
- Car with driver
House Rules
- Children welcome
- Pets not allowed
Wellness facilities
- Spa treatment room(s)
- Wellness facilities
- Massage
- Beauty & skincare treatments
- Facial treatments
- Hot tub/jacuzzi
- Indoor jacuzzi
- Outdoor jacuzzi
- Sauna
- Solarium
- Fitness centre
- Beauty salon
- Non-smoking rooms
Dining
- Restaurant
- All-Inclusive meal plan
- Breakfast
- Buffet breakfast
- Bar
- Pool bar
- Snack Bar
- Lounges & Bars
- Cafe / Bar
- Beach bar
- Coffee shop or cafe
- Food & Beverage outlets
- Afternoon tea
- Themed dinnner nights
- Alcoholic beverages
- Non-alcoholic beverages
- Vegetarian dishes
- Wine cellar
Reception services
- 24-hour front desk
- Reception
- Concierge
- Currency exchange
- ATM/cash machine on site
- Early check-in
- Late check-out
- Luggage storage
- Tour organisation
- Tourist information
Room services & amenities
- Stunning views
- Family rooms
- Daily maid service
- Room adapted to disabled people
- Heated guest rooms
- Wakeup service
Sports & activities
- Golfing nearby
- Water sports equipment
- Sailing nearby
- Billiard table
- Cycling
- Diving
- Hiking
- Snorkeling
- Watersports on site
Parking Facilities
- Private parking
- Valet parking
- Free self parking
General amenities
- Gift Shop
- Proposal/romance packages available
- Air conditioning
- Disabled access
- Elevator
- Garden
- Gift shops or newsstand
- Safety deposit box
- Shops in hotel
- Terrace
Business facilities
- Meeting rooms
- Business centre
- Conference facilities
- Copying & printing facilities
- Fax/photocopying
- Meeting/Banquet Facilities
Conditions
About this property
Reviews
- Prestigia Reviews (0)
- Tripadvisor Reviews (11041)
The Best Wedding Coordinator and Her Team
I honestly don’t even know where to start Luciana was absolutely incredible! From the very beginning, they made the entire wedding planning process feel effortless. Every little detail was thought of,...
show more
On time, accurate good customer service
Great service in Las Vilas in Krystal Cancún with my server Crus It was good memory taking with me in this vacation trip. Service is excellent food is great this one I recommended to friends in the f...
show more
Perfect experience
Our experience was incredible, it's our second time and we would return again. The staff is very friendly, very clean, the food is extraordinarily delicious with a lot of variety and Marco is super sp...
show more
Get away from this hotel
I booked three nights but left after the first. Paid around 700 USD for a deluxe all-inclusive room only because it was walking distance to the bars while top luxury hotels were around 900. That was t...
show more
Outstanding Service from Krisol at Aquamarin
We had a fantastic buffet dinner at Aquamarina in the Hotel Krystal Cancún, and Krisol made the experience exceptional. From the start, she welcomed us warmly and made sure we were comfortable at our ...
show more