Location
Krystal Cancún is centrally located in Cancún's Hotel Zone, just steps from popular attractions such as Coco Bongo, Plaza Caracol, and the Cancun Convention Center. Guests have easy access to vibrant nightlife, shopping, and dining, while Cancún International Airport is approximately 17 km away, about a 25-minute drive.
Amenities
General services
- Wi-Fi
- Wedding
- Wedding services
- 24 hour security
- Free WiFi
- All Inclusive Options
- Babysitting
- Multilingual staff
- Honeymoon
- Daily newspaper
- Fire safety compliant
Cleaning Services
- Full service housekeeping
- Dry cleaning
- Laundry valet service
- Ironing service
Transport Services
- Car rental
- Airport transfer
- Taxi
- Car with driver
Room services & amenities
- Stunning views
- Family rooms
- Daily maid service
- Room adapted to disabled people
- Heated guest rooms
- Wakeup service
General amenities
- Gift Shop
- Proposal/romance packages available
- Air conditioning
- Disabled access
- Elevator
- Garden
- Gift shops or newsstand
- Safety deposit box
- Shops in hotel
- Terrace
Reception services
- 24-hour front desk
- Reception
- Concierge
- Currency exchange
- ATM/cash machine on site
- Early check-in
- Late check-out
- Luggage storage
- Tour organisation
- Tourist information
Business facilities
- Meeting rooms
- Business centre
- Conference facilities
- Copying & printing facilities
- Fax/photocopying
- Meeting/Banquet Facilities
Entertainment & Leisure
- Fishing nearby
- Ecotours nearby
- Boat tours nearby
- Pool umbrellas
- Beach
- Beachfront
- Private beach
- Direct access to private beach
- Beach club
- Beach cabanas (surcharge)
- Beach sun loungers
- Beach towels
- Swimming pool
- Outdoor swimming pool
- Pool sun loungers
- Kid's club
- Children's playground
- Excursions
- Entertainment staff
- Evening entertainment
- In-house entertainment
- Live entertainment
- Concerts/live shows
- Games
House Rules
- Children welcome
- Pets not allowed
Sports & activities
- Golfing nearby
- Water sports equipment
- Sailing nearby
- Billiard table
- Cycling
- Diving
- Hiking
- Snorkeling
- Watersports on site
Parking Facilities
- Private parking
- Valet parking
- Free self parking
Wellness facilities
- Spa treatment room(s)
- Wellness facilities
- Massage
- Beauty & skincare treatments
- Facial treatments
- Hot tub/jacuzzi
- Indoor jacuzzi
- Outdoor jacuzzi
- Sauna
- Solarium
- Fitness centre
- Beauty salon
- Non-smoking rooms
Dining
- Restaurant
- All-Inclusive meal plan
- Breakfast
- Buffet breakfast
- Bar
- Pool bar
- Snack Bar
- Lounges & Bars
- Cafe / Bar
- Beach bar
- Coffee shop or cafe
- Food & Beverage outlets
- Afternoon tea
- Themed dinnner nights
- Alcoholic beverages
- Non-alcoholic beverages
- Vegetarian dishes
- Wine cellar
Conditions
About this property
Reviews
- Prestigia Reviews (0)
- Tripadvisor Reviews (11111)
You cannot sleep at the crystal Cancun
We love the crystal and the beach is the best there is. However, I don’t think that we can return. Every night there is loud pounding music from the beach club next-door. It is so intense you cannot s...
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So much fun.
Giovani Martinez is the best entertainer ever. The DJ Aviles is also amazing. Karaoke at Krystal is so fun and they have a special talent for getting people to sing even when they are nervous. Every n...
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3stars not 4
Hotel require refurbishing old AC Lifts not available for 24 h only for staff. in Europe 3 stars not more. Alcohol available but not water in the room
Great service from Julio
Julio was very helpful, he helped us with our bags into the resort and out of the resort. Knew what he was doing, and very friendly.
Waste of money , will not come back
Waste of money. I’ve spent 6 days in that hotel. Everything that could go wrong went wrong. First room. Was very noisy even at 2 am. The service person coming was surprised of the amount of noise at...
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