Location
Located in the hotel zone on Kukulcán Boulevard, opposite the Cancun Convention Center, Hotel Krystal Cancún enjoys a privileged location in the area of Punta Cancún, a district with many bars and restaurants, swimming areas and shopping centers.
Cancun International Airport is a 30-minute drive away. To reach Isla Mujeres, the ferry port is only a few minutes from the hotel.
Amenities
General services
- Daily newspaper
- Wi-Fi
- Babysitting
- Free WiFi
- Honeymoon
- Multilingual staff
Sports & activities
- Diving gear
- Golf course
House Rules
- Pets not allowed
Wellness facilities
- Massage
- Sauna
- Indoor jacuzzi
- Fitness centre
- Non-smoking rooms
- Beauty salon
- Solarium
- Hot tub/jacuzzi
Business facilities
- Business centre
- Fax/photocopying
- Meeting/Banquet Facilities
- Conference facilities
Reception services
- Currency exchange
- Reception
- Concierge
- Luggage storage
- 24-hour front desk
Entertainment & Leisure
- Outdoor swimming pool
- Children's playground
- Entertainment staff
- Kid's club
- Live entertainment
Transport Services
- Airport transfer
- Car hire
Room services & amenities
- Family rooms
General amenities
- Elevator
- Garden
- Air conditioning
- Shops in hotel
- Gift Shop
- Safety deposit box
- Disabled access
Dining
- Restaurant
- Bar
- Breakfast
Parking Facilities
- Public parking
Cleaning Services
- Laundry facilities
- Ironing service
- Dry cleaning
Conditions
About this property
Reviews
- Prestigia Reviews (0)
- Tripadvisor Reviews (10781)
Horrible
Horrible. The club one building away blared music with pounding bass from 6pm until 2pm and we could not sleep. The hotel did nothing to help us relocate rooms. Horrible. Do not go here if you wan...
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Seaweed
Been here three days and they do not clean the beach! Seaweed all over the beach and it stinks. I have stayed at other resorts whom have machines going all night to comb up the seaweed. No one is s...
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Don’t Stay at Krystal Resorts in Cancun
If you’re reading this please read it carefully because you don’t want to waste your money on a Krystal All inclusive vacation in Cancun My wife and I arrived on Sunday June 7th 2025. It started...
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Bravo!!! Perfecto
We went to Fisheria the food are amazing, really good and all the crew are great speciallyto Antonio Chigo he is a good person and always helping us i give him 5 ⭐️⭐️⭐️⭐️⭐️
Our waiter Justo is so warm, friendly and welcoming. Amazing, attentive waiter and host. Delicious starters and mains a
Our waiter Justo is so warm, friendly and welcoming. Amazing, attentive waiter and host. Delicious starters and mains at the Asian cuisine restaurant.