Location
Located in the hotel zone on Kukulcán Boulevard, opposite the Cancun Convention Center, Hotel Krystal Cancún enjoys a privileged location in the area of Punta Cancún, a district with many bars and restaurants, swimming areas and shopping centers.
Cancun International Airport is a 30-minute drive away. To reach Isla Mujeres, the ferry port is only a few minutes from the hotel.
Amenities
General services
- Wi-Fi
- Free WiFi
- Babysitting
- Multilingual staff
- Honeymoon
- Daily newspaper
Parking Facilities
- Public parking
Room services & amenities
- Family rooms
General amenities
- Gift Shop
- Air conditioning
- Disabled access
- Elevator
- Garden
- Safety deposit box
- Shops in hotel
Business facilities
- Business centre
- Conference facilities
- Fax/photocopying
- Meeting/Banquet Facilities
Reception services
- 24-hour front desk
- Reception
- Concierge
- Currency exchange
- Luggage storage
Entertainment & Leisure
- Outdoor swimming pool
- Kid's club
- Children's playground
- Entertainment staff
- Live entertainment
Transport Services
- Airport transfer
- Car hire
House Rules
- Pets not allowed
Wellness facilities
- Massage
- Hot tub/jacuzzi
- Indoor jacuzzi
- Sauna
- Solarium
- Fitness centre
- Beauty salon
- Non-smoking rooms
Dining
- Restaurant
- Breakfast
- Bar
Sports & activities
- Diving gear
- Golf course
Cleaning Services
- Dry cleaning
- Laundry facilities
- Ironing service
Conditions
About this property
Reviews
- Prestigia Reviews (0)
- Tripadvisor Reviews (10923)
Balam and Manuel Chan ! are the BEST!
We had a great great time with Manuel Chan ! as our waiter he was so attentive and Balam was so accommodating. We expected a small celebration for our twins birthday and they made it such a big deal !...
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MY STAY AT THIS HOTEL WAS INCREDIBLE
MY STAY AT THIS HOTEL WAS INCREDIBLE The service from the moment we arrived was excellent, and the food was wonderful. Thank you, Balam, for your recommendations! The rooms were good, although they ha...
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Wonderful Service
Family morning breakfast was absolutely astonishing, we enjoyed the food and our server Ceci was absolutely the best 👌 👍 Thanks Ceci
Good Service
The resort grounds were immaculate — from the pools to the beach area, everything was clean, well-kept, and relaxing. We especially appreciated the wide range of activities offered, allowing us to enj...
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Our Family Vacation at Krystal Cancún: Pros and Cons
We planned a family vacation with a group of 23 people, including kids and seniors. The location of Krystal Cancún is perfect — everything you need is just a short 5-minute walk from the hotel, and th...
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