Krystal Cancun

Lote 9 y 9A Paseo Kukulcan Km 9 , Cancun, Mexico - Hotel Zone
3.3
Good
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Family Studio - Ocean View
430 sq ft
Internet WIFI
Flat Screen TV
Cable/satellite TV
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Family Studio - Ocean View
Flexible Rate
Breakfast included
Flexible Rate
Flexible Rate
All inclusive
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Romantic Room - Ocean View
365 sq ft
Coffee maker
Room service
Mini-bar
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Romantic Room - Ocean View
Flexible Rate
Breakfast included
Flexible Rate
All inclusive
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Club Room - Ocean View
365 sq ft
Bathroom
Shower
Hairdryer
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Club Room - Ocean View
Flexible Rate
Breakfast included
Flexible Rate
All inclusive
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Standard King Room
344 sq ft
Internet WIFI
Flat Screen TV
Cable/satellite TV
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Standard King Room
Flexible Rate
Breakfast included
Flexible Rate
Flexible Rate
All inclusive
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Standard Double Room
344 sq ft
Bathroom
Shower
Hairdryer
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Standard Double Room
Flexible Rate
Breakfast included
Flexible Rate
Flexible Rate
All inclusive
Flexible Rate - Single Use
Breakfast included
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Deluxe Room - Ocean View
344 sq ft
King size bed
Baby cot
Air conditioning
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Deluxe Room - Ocean View
Flexible Rate
Breakfast included
Flexible Rate
Flexible Rate
All inclusive
Flexible Rate - Single Use
Breakfast included

Location

Krystal Cancún is centrally located in Cancún's Hotel Zone, just steps from popular attractions such as Coco Bongo, Plaza Caracol, and the Cancun Convention Center. Guests have easy access to vibrant nightlife, shopping, and dining, while Cancún International Airport is approximately 17 km away, about a 25-minute drive.

Lote 9 y 9A Paseo Kukulcan Km 9 , Cancun, Mexico - Hotel Zone

Amenities

Dining

  • Restaurant
  • All-Inclusive meal plan
  • Breakfast
  • Buffet breakfast
  • Bar
  • Pool bar
  • Snack Bar
  • Lounges & Bars
  • Cafe / Bar
  • Beach bar
  • Coffee shop or cafe
  • Food & Beverage outlets
  • Afternoon tea
  • Themed dinnner nights
  • Alcoholic beverages
  • Non-alcoholic beverages
  • Vegetarian dishes
  • Wine cellar

Business facilities

  • Meeting rooms
  • Business centre
  • Conference facilities
  • Copying & printing facilities
  • Fax/photocopying
  • Meeting/Banquet Facilities

Reception services

  • 24-hour front desk
  • Reception
  • Concierge
  • Currency exchange
  • ATM/cash machine on site
  • Early check-in
  • Late check-out
  • Luggage storage
  • Tour organisation
  • Tourist information

General services

  • Wi-Fi
  • Wedding
  • Wedding services
  • 24 hour security
  • Free WiFi
  • All Inclusive Options
  • Babysitting
  • Multilingual staff
  • Honeymoon
  • Daily newspaper
  • Fire safety compliant

Cleaning Services

  • Full service housekeeping
  • Dry cleaning
  • Laundry valet service
  • Ironing service

Room services & amenities

  • Stunning views
  • Family rooms
  • Daily maid service
  • Room adapted to disabled people
  • Heated guest rooms
  • Wakeup service

General amenities

  • Gift Shop
  • Proposal/romance packages available
  • Air conditioning
  • Disabled access
  • Elevator
  • Garden
  • Gift shops or newsstand
  • Safety deposit box
  • Shops in hotel
  • Terrace

Wellness facilities

  • Spa treatment room(s)
  • Wellness facilities
  • Massage
  • Beauty & skincare treatments
  • Facial treatments
  • Hot tub/jacuzzi
  • Indoor jacuzzi
  • Outdoor jacuzzi
  • Sauna
  • Solarium
  • Fitness centre
  • Beauty salon
  • Non-smoking rooms

Parking Facilities

  • Private parking
  • Valet parking
  • Free self parking

House Rules

  • Children welcome
  • Pets not allowed

Sports & activities

  • Golfing nearby
  • Water sports equipment
  • Sailing nearby
  • Billiard table
  • Cycling
  • Diving
  • Hiking
  • Snorkeling
  • Watersports on site

Entertainment & Leisure

  • Fishing nearby
  • Ecotours nearby
  • Boat tours nearby
  • Pool umbrellas
  • Beach
  • Beachfront
  • Private beach
  • Direct access to private beach
  • Beach club
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Swimming pool
  • Outdoor swimming pool
  • Pool sun loungers
  • Kid's club
  • Children's playground
  • Excursions
  • Entertainment staff
  • Evening entertainment
  • In-house entertainment
  • Live entertainment
  • Concerts/live shows
  • Games

Transport Services

  • Car rental
  • Airport transfer
  • Taxi
  • Car with driver

Conditions

Check-in/ Check-out
Check-in 03:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard, American Express

About this property

Location
Mexico>Cancun>Hotel Zone
Number of rooms
453
Krystal Cancun

Reviews

  • Prestigia Reviews (0)
  • Tripadvisor Reviews (11029)

4 /5This average is based on 11029 reviews

Cleanliness
Sleep quality
Value
Service
Location
ME
Miriam E Oct 2025

Perfect experience

Our experience was incredible, it's our second time and we would return again. The staff is very friendly, very clean, the food is extraordinarily delicious with a lot of variety and Marco is super sp...

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R
renatomF5854ST Oct 2025

Great stuff

I received excellent service in the pool area from Miss Dulce. She was always friendly and her service was impeccable. A great professional.

A
Adventure55885889472Columbia, South Carolina Oct 2025

Great service!

Las Velas Restaurant was amazing! The food was delicious, the atmosphere inviting, and Justo provided excellent, attentive service. Highly recommend

EA
Eliana A Oct 2025

Relaxing family trip

Yoga with Jordan was the best. Nice place to relax and right on the beach. Drinks and smoothies at the bar were great. Great for family vacation.

JR
Jaime R Oct 2025

Excellent Service

Very nice experience over all, specially Justo did an excellent job, he is a professional and has a lot of experience as server, management handles situations in a very educated and professional way