Krystal Cancun

Lote 9 y 9A Paseo Kukulcan Km 9 , Cancun, Mexico - Hotel Zone
3.7
Good
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Standard King Room
344 sq ft
Bathroom
Shower
Hairdryer
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Standard King Room
Flexible Rate
Breakfast included
Flexible Rate
Flexible Rate
All inclusive
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Standard Double Room
344 sq ft
Queen or Twin bed
Baby cot
Air conditioning
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Standard Double Room
Flexible Rate
Breakfast included
Flexible Rate
Flexible Rate
All inclusive
Flexible Rate - Single Use
Breakfast included
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Deluxe Room - Ocean View
344 sq ft
Sea view
King size bed
Baby cot
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Deluxe Room - Ocean View
Flexible Rate
Breakfast included
Flexible Rate
Flexible Rate
All inclusive
Flexible Rate - Single Use
Breakfast included
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Family Studio - Ocean View
430 sq ft
Sea view
Coffee maker
Room service
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Family Studio - Ocean View
Flexible Rate
Breakfast included
Flexible Rate
Flexible Rate
All inclusive
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Romantic Room - Ocean View
365 sq ft
Sea view
King size bed
Baby cot
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Romantic Room - Ocean View
Flexible Rate
Breakfast included
Flexible Rate
All inclusive
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Club Room - Ocean View
365 sq ft
Sea view
King size bed
Baby cot
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Club Room - Ocean View
Flexible Rate
Breakfast included
Flexible Rate
All inclusive

Location

Krystal Cancún is centrally located in Cancún's Hotel Zone, just steps from popular attractions such as Coco Bongo, Plaza Caracol, and the Cancun Convention Center. Guests have easy access to vibrant nightlife, shopping, and dining, while Cancún International Airport is approximately 17 km away, about a 25-minute drive.

Lote 9 y 9A Paseo Kukulcan Km 9 , Cancun, Mexico - Hotel Zone

Amenities

General services

  • Wi-Fi
  • Wedding
  • Wedding services
  • 24 hour security
  • Free WiFi
  • All Inclusive Options
  • Babysitting
  • Multilingual staff
  • Honeymoon
  • Daily newspaper
  • Fire safety compliant

Cleaning Services

  • Full service housekeeping
  • Dry cleaning
  • Laundry valet service
  • Ironing service

House Rules

  • Children welcome
  • Pets not allowed

Sports & activities

  • Golfing nearby
  • Water sports equipment
  • Sailing nearby
  • Billiard table
  • Cycling
  • Diving
  • Hiking
  • Snorkeling
  • Watersports on site

Wellness facilities

  • Spa treatment room(s)
  • Wellness facilities
  • Massage
  • Beauty & skincare treatments
  • Facial treatments
  • Hot tub/jacuzzi
  • Indoor jacuzzi
  • Outdoor jacuzzi
  • Sauna
  • Solarium
  • Fitness centre
  • Beauty salon
  • Non-smoking rooms

Dining

  • Restaurant
  • All-Inclusive meal plan
  • Breakfast
  • Buffet breakfast
  • Bar
  • Pool bar
  • Snack Bar
  • Lounges & Bars
  • Cafe / Bar
  • Beach bar
  • Coffee shop or cafe
  • Food & Beverage outlets
  • Afternoon tea
  • Themed dinnner nights
  • Alcoholic beverages
  • Non-alcoholic beverages
  • Vegetarian dishes
  • Wine cellar

Reception services

  • 24-hour front desk
  • Reception
  • Concierge
  • Currency exchange
  • ATM/cash machine on site
  • Early check-in
  • Late check-out
  • Luggage storage
  • Tour organisation
  • Tourist information

Entertainment & Leisure

  • Fishing nearby
  • Ecotours nearby
  • Boat tours nearby
  • Pool umbrellas
  • Beach
  • Beachfront
  • Private beach
  • Direct access to private beach
  • Beach club
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Swimming pool
  • Outdoor swimming pool
  • Pool sun loungers
  • Kid's club
  • Children's playground
  • Excursions
  • Entertainment staff
  • Evening entertainment
  • In-house entertainment
  • Live entertainment
  • Concerts/live shows
  • Games

Transport Services

  • Car rental
  • Airport transfer
  • Taxi
  • Car with driver

Room services & amenities

  • Stunning views
  • Family rooms
  • Daily maid service
  • Room adapted to disabled people
  • Heated guest rooms
  • Wakeup service

Parking Facilities

  • Private parking
  • Valet parking
  • Free self parking

General amenities

  • Gift Shop
  • Proposal/romance packages available
  • Air conditioning
  • Disabled access
  • Elevator
  • Garden
  • Gift shops or newsstand
  • Safety deposit box
  • Shops in hotel
  • Terrace

Business facilities

  • Meeting rooms
  • Business centre
  • Conference facilities
  • Copying & printing facilities
  • Fax/photocopying
  • Meeting/Banquet Facilities

Conditions

Check-in/ Check-out
Check-in 03:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard, American Express

About this property

Location
Mexico>Cancun>Hotel Zone
Number of rooms
453
Krystal Cancun

Reviews

  • Prestigia Reviews (16)
  • Tripadvisor Reviews (11277)

4 /5This average is based on 11277 reviews

Cleanliness
Sleep quality
Value
Service
Location
C
carterd648 Mar 2026

Resort 10/10

Marco was super fun to play vball with and Giovani was super friendly. Casper was also super nice to our family. We can alway count on these guys. Highly recommend

P
P5581ZIdanield Mar 2026

Justo the waiter was amazing at las velas , Humberto , spider and Gabriel Jorge all nice and great people at the pool.

Great time, my only complaint would be , they should have shows and serve alcohol later

Z
Z4942UTlaurieb Mar 2026

Great time at Krystal Cancun

We had a great time at the Krystal cancun. Its an older hotel, but its been kept up well. Rafael met us when the cab dropped us off and promply took care of our luggage. Cynthia made sure our rooms w...

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