Krystal Cancun

Lote 9 y 9A Paseo Kukulcan Km 9 , Cancun, Mexico - Hotel Zone
3.3
Good
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Standard King Room
344 sq ft
Internet WIFI
Cable/satellite TV
Flat Screen TV
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Standard King Room
Flexible Rate
Breakfast included
Flexible Rate
Flexible Rate
All inclusive
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Standard Double Room
344 sq ft
Mini-bar
Coffee maker
Room service
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Standard Double Room
Flexible Rate - Single Use
Breakfast included
Flexible Rate
Breakfast included
Flexible Rate
Flexible Rate
All inclusive
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Deluxe Room - Ocean View
344 sq ft
Shower
Bathroom
Hairdryer
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Deluxe Room - Ocean View
Flexible Rate - Single Use
Breakfast included
Flexible Rate
Breakfast included
Flexible Rate
Flexible Rate
All inclusive
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Family Studio - Ocean View
430 sq ft
Sitting area
Ring for service bell
Air conditioning
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Family Studio - Ocean View
Flexible Rate
Breakfast included
Flexible Rate
Flexible Rate
All inclusive
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Romantic Room - Ocean View
365 sq ft
Interconnecting rooms
Non-smoking rooms
Valet laundry
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Romantic Room - Ocean View
Flexible Rate
Breakfast included
Flexible Rate
All inclusive
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Club Room - Ocean View
365 sq ft
Sea view
King size bed
Baby cot
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Club Room - Ocean View
Flexible Rate
Breakfast included
Flexible Rate
All inclusive

Location

Located in the hotel zone on Kukulcán Boulevard, opposite the Cancun Convention Center, Hotel Krystal Cancún enjoys a privileged location in the area of ​​Punta Cancún, a district with many bars and restaurants, swimming areas and shopping centers.
Cancun International Airport is a 30-minute drive away. To reach Isla Mujeres, the ferry port is only a few minutes from the hotel.

Lote 9 y 9A Paseo Kukulcan Km 9 , Cancun, Mexico - Hotel Zone

Amenities

General services

  • Daily newspaper
  • Wi-Fi
  • Babysitting
  • Free WiFi
  • Honeymoon
  • Multilingual staff

Sports & activities

  • Diving gear
  • Golf course

House Rules

  • Pets not allowed

Wellness facilities

  • Massage
  • Sauna
  • Indoor jacuzzi
  • Fitness centre
  • Non-smoking rooms
  • Beauty salon
  • Solarium
  • Hot tub/jacuzzi

Business facilities

  • Business centre
  • Fax/photocopying
  • Meeting/Banquet Facilities
  • Conference facilities

Reception services

  • Currency exchange
  • Reception
  • Concierge
  • Luggage storage
  • 24-hour front desk

Entertainment & Leisure

  • Outdoor swimming pool
  • Children's playground
  • Entertainment staff
  • Kid's club
  • Live entertainment

Transport Services

  • Airport transfer
  • Car hire

Room services & amenities

  • Family rooms

General amenities

  • Elevator
  • Garden
  • Air conditioning
  • Shops in hotel
  • Gift Shop
  • Safety deposit box
  • Disabled access

Dining

  • Restaurant
  • Bar
  • Breakfast

Parking Facilities

  • Public parking

Cleaning Services

  • Laundry facilities
  • Ironing service
  • Dry cleaning

Conditions

Check-in/ Check-out
Check-in 03:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard, American Express

About this property

Location
Mexico>Cancun>Hotel Zone
Number of rooms
453
Krystal Cancun

Reviews

  • Prestigia Reviews (0)
  • Tripadvisor Reviews (10781)

3.9 /5This average is based on 10781 reviews

Cleanliness
Sleep quality
Value
Service
Location
AO
Amy O Jun 2025

Our waiter Justo is so warm, friendly and welcoming. Amazing, attentive waiter and host. Delicious starters and mains a

Our waiter Justo is so warm, friendly and welcoming. Amazing, attentive waiter and host. Delicious starters and mains at the Asian cuisine restaurant.

J
johnthomasjames Jun 2025

Horrible

Horrible. The club one building away blared music with pounding bass from 6pm until 2pm and we could not sleep. The hotel did nothing to help us relocate rooms. Horrible. Do not go here if you wan...

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G
GoPlaces11690878652 Jun 2025

Seaweed

Been here three days and they do not clean the beach! Seaweed all over the beach and it stinks. I have stayed at other resorts whom have machines going all night to comb up the seaweed. No one is s...

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DD
David D Jun 2025

Don’t Stay at Krystal Resorts in Cancun

If you’re reading this please read it carefully because you don’t want to waste your money on a Krystal All inclusive vacation in Cancun My wife and I arrived on Sunday June 7th 2025. It started...

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ED
Edward D Jun 2025

Bravo!!! Perfecto

We went to Fisheria the food are amazing, really good and all the crew are great speciallyto Antonio Chigo he is a good person and always helping us i give him 5 ⭐️⭐️⭐️⭐️⭐️