Krystal Cancun

Lote 9 y 9A Paseo Kukulcan Km 9 , Cancun, Mexico - Hotel Zone
3.3
Good
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Standard Double Room
Interconnecting rooms
Non-smoking rooms
Valet laundry
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Standard Double Room
Flexible Rate
Breakfast included
Flexible Rate
Flexible Rate
All inclusive
Flexible Rate - Single Use
Breakfast included
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Deluxe Room - Ocean View
Air conditioning
Safety deposit box
Mirror
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Deluxe Room - Ocean View
Flexible Rate
Breakfast included
Flexible Rate
Flexible Rate
All inclusive
Flexible Rate - Single Use
Breakfast included
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Family Studio - Ocean View
Queen or Twin bed
Twin beds
Baby cot
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Family Studio - Ocean View
Flexible Rate
Breakfast included
Flexible Rate
Flexible Rate
All inclusive
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Romantic Room - Ocean View
Coffee maker
Room service
Mini-bar
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Romantic Room - Ocean View
Flexible Rate
Breakfast included
Flexible Rate
All inclusive
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Club Room - Ocean View
King size bed
Baby cot
Air conditioning
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Club Room - Ocean View
Flexible Rate
Breakfast included
Flexible Rate
All inclusive
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Standard King Room
King size bed
Baby cot
Air conditioning
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Standard King Room
Flexible Rate
Breakfast included
Flexible Rate
Flexible Rate
All inclusive

Location

Krystal Cancún is centrally located in Cancún's Hotel Zone, just steps from popular attractions such as Coco Bongo, Plaza Caracol, and the Cancun Convention Center. Guests have easy access to vibrant nightlife, shopping, and dining, while Cancún International Airport is approximately 17 km away, about a 25-minute drive.

Lote 9 y 9A Paseo Kukulcan Km 9 , Cancun, Mexico - Hotel Zone

Amenities

Cleaning Services

  • Full service housekeeping
  • Dry cleaning
  • Laundry valet service
  • Ironing service

Room services & amenities

  • Stunning views
  • Family rooms
  • Daily maid service
  • Room adapted to disabled people
  • Heated guest rooms
  • Wakeup service

Parking Facilities

  • Private parking
  • Valet parking
  • Free self parking

General amenities

  • Gift Shop
  • Proposal/romance packages available
  • Air conditioning
  • Disabled access
  • Elevator
  • Garden
  • Gift shops or newsstand
  • Safety deposit box
  • Shops in hotel
  • Terrace

Business facilities

  • Meeting rooms
  • Business centre
  • Conference facilities
  • Copying & printing facilities
  • Fax/photocopying
  • Meeting/Banquet Facilities

Entertainment & Leisure

  • Fishing nearby
  • Ecotours nearby
  • Boat tours nearby
  • Pool umbrellas
  • Beach
  • Beachfront
  • Private beach
  • Direct access to private beach
  • Beach club
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Swimming pool
  • Outdoor swimming pool
  • Pool sun loungers
  • Kid's club
  • Children's playground
  • Excursions
  • Entertainment staff
  • Evening entertainment
  • In-house entertainment
  • Live entertainment
  • Concerts/live shows
  • Games

General services

  • Wi-Fi
  • Wedding
  • Wedding services
  • 24 hour security
  • Free WiFi
  • All Inclusive Options
  • Babysitting
  • Multilingual staff
  • Honeymoon
  • Daily newspaper
  • Fire safety compliant

Transport Services

  • Car rental
  • Airport transfer
  • Taxi
  • Car with driver

House Rules

  • Children welcome
  • Pets not allowed

Sports & activities

  • Golfing nearby
  • Water sports equipment
  • Sailing nearby
  • Billiard table
  • Cycling
  • Diving
  • Hiking
  • Snorkeling
  • Watersports on site

Wellness facilities

  • Spa treatment room(s)
  • Wellness facilities
  • Massage
  • Beauty & skincare treatments
  • Facial treatments
  • Hot tub/jacuzzi
  • Indoor jacuzzi
  • Outdoor jacuzzi
  • Sauna
  • Solarium
  • Fitness centre
  • Beauty salon
  • Non-smoking rooms

Dining

  • Restaurant
  • All-Inclusive meal plan
  • Breakfast
  • Buffet breakfast
  • Bar
  • Pool bar
  • Snack Bar
  • Lounges & Bars
  • Cafe / Bar
  • Beach bar
  • Coffee shop or cafe
  • Food & Beverage outlets
  • Afternoon tea
  • Themed dinnner nights
  • Alcoholic beverages
  • Non-alcoholic beverages
  • Vegetarian dishes
  • Wine cellar

Reception services

  • 24-hour front desk
  • Reception
  • Concierge
  • Currency exchange
  • ATM/cash machine on site
  • Early check-in
  • Late check-out
  • Luggage storage
  • Tour organisation
  • Tourist information

Conditions

Check-in/ Check-out
Check-in 03:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard, American Express

About this property

Location
Mexico>Cancun>Hotel Zone
Number of rooms
453
Krystal Cancun

Reviews

  • Prestigia Reviews (0)
  • Tripadvisor Reviews (11075)

4 /5This average is based on 11075 reviews

Cleanliness
Sleep quality
Value
Service
Location
IG
Irene G Nov 2025

Maid is Denice she is the best! Steps to yo the sand from my room, the view from my room to the beautiful beach

Excellent service from the team of staff. They are all very helpful and knowledgeable about the needs of the tourists. Food and drinks are great in the hotel. But to see and admire the sights of other...

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AD
Angie D Nov 2025

Nice staff and great service. Rooms were clean kitchen is a plus service. Noemi rm1617 our hero!

The view from my room to the beautiful and peaceful beach. The white and soft sand beaches right at my feet. The clean clear blue turquoise water the most amazing view!!!

AM
Alvaro m Nov 2025

Relaxing and great service

My experience was excellent. I had the best bartender by the name Fernando. He was very attentive and showed he was a hard working individual.

R
RamadamaNew Providence, New Jersey Nov 2025

Great location

I like the location of the hotel where you are close to a number of restaurants. The 7th floor ocean view rooms have a fabulous view. The breakfsst buffet.is very good. We ate at the Italian restauran...

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MC
Monica C Nov 2025

Beach & Poolside bar

World-class service that makes you feel like your home away from home! Specially from Dulce LaMadrid & Hector Hernandez!!