Krystal Cancun

Lote 9 y 9A Paseo Kukulcan Km 9 , Cancun, Mexico - Hotel Zone
3.3
Good
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Romantic Room - Ocean View
365 sq ft
King size bed
Baby cot
Coffee maker
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Romantic Room - Ocean View
Flexible Rate
Breakfast included
Flexible Rate
All inclusive
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Club Room - Ocean View
365 sq ft
Sea view
King size bed
Baby cot
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Club Room - Ocean View
Flexible Rate
Breakfast included
Flexible Rate
All inclusive
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Standard King Room
344 sq ft
King size bed
Baby cot
Air conditioning
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Standard King Room
Flexible Rate
Breakfast included
Flexible Rate
Flexible Rate
All inclusive
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Standard Double Room
344 sq ft
Queen or Twin bed
Baby cot
Air conditioning
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Standard Double Room
Flexible Rate - Single Use
Breakfast included
Flexible Rate
Breakfast included
Flexible Rate
Flexible Rate
All inclusive
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Deluxe Room - Ocean View
344 sq ft
Internet WIFI
Flat Screen TV
Cable/satellite TV
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Deluxe Room - Ocean View
Flexible Rate - Single Use
Breakfast included
Flexible Rate
Breakfast included
Flexible Rate
Flexible Rate
All inclusive
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Family Studio - Ocean View
430 sq ft
Sea view
Coffee maker
Room service
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Family Studio - Ocean View
Flexible Rate
Breakfast included
Flexible Rate
Flexible Rate
All inclusive

Location

Located in the hotel zone on Kukulcán Boulevard, opposite the Cancun Convention Center, Hotel Krystal Cancún enjoys a privileged location in the area of ​​Punta Cancún, a district with many bars and restaurants, swimming areas and shopping centers.
Cancun International Airport is a 30-minute drive away. To reach Isla Mujeres, the ferry port is only a few minutes from the hotel.

Lote 9 y 9A Paseo Kukulcan Km 9 , Cancun, Mexico - Hotel Zone

Amenities

Transport Services

  • Airport transfer
  • Car hire

Room services & amenities

  • Family rooms

General amenities

  • Gift Shop
  • Air conditioning
  • Disabled access
  • Elevator
  • Garden
  • Safety deposit box
  • Shops in hotel

Entertainment & Leisure

  • Outdoor swimming pool
  • Kid's club
  • Children's playground
  • Entertainment staff
  • Live entertainment

General services

  • Wi-Fi
  • Free WiFi
  • Babysitting
  • Multilingual staff
  • Honeymoon
  • Daily newspaper

Reception services

  • 24-hour front desk
  • Reception
  • Concierge
  • Currency exchange
  • Luggage storage

Sports & activities

  • Diving gear
  • Golf course

Parking Facilities

  • Public parking

Cleaning Services

  • Dry cleaning
  • Laundry facilities
  • Ironing service

House Rules

  • Pets not allowed

Wellness facilities

  • Massage
  • Hot tub/jacuzzi
  • Indoor jacuzzi
  • Sauna
  • Solarium
  • Fitness centre
  • Beauty salon
  • Non-smoking rooms

Dining

  • Restaurant
  • Breakfast
  • Bar

Business facilities

  • Business centre
  • Conference facilities
  • Fax/photocopying
  • Meeting/Banquet Facilities

Conditions

Check-in/ Check-out
Check-in 03:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
Visa, MasterCard, American Express

About this property

Location
Mexico>Cancun>Hotel Zone
Number of rooms
453
Krystal Cancun

Reviews

  • Prestigia Reviews (0)
  • Tripadvisor Reviews (10974)

4 /5This average is based on 10974 reviews

Cleanliness
Sleep quality
Value
Service
Location
MM
Myk M Sep 2025

Todo excelente

My first visit to the Krystal Hotel was more than I expected. Despite the reviews, I was a bit hesitant because of the negative comments, but everything turned out to be the complete opposite. The se...

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AD
Alejandra DBakersfield, California Sep 2025

Krystal worth the price but not luxury

Was a good experience overall. Not too crowded or loud. Krystal is a decent place to stay for the price. Staff is very friendly and helpful. We met Ceci and she was very kind and informative. We would...

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OC
Olivia C Sep 2025

Foam party, follower the leader, you guys dancing. When they got up us on stage was the best time

It was an amazing experience I had the best time every staff is amazing in there own way and such beautiful people, Marco and Adrian made my day on Saturday when they did the foam party I will always ...

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Adventure05365700803 Sep 2025

Did lots of swimming and the foam party was an amazing experience which I will never forget. Lots of shots and drinking

The trip was amazing I loved the entertainment team including Marco and Adrian they kept the vibes up and it was tones of fun. Everyone was super helpful!

במ
ברל'ה מערכות ות... א Sep 2025

סביר

Basic hotel With grate stuff Specially Aurora the best concierge in the world!!! The facilities are not good An old and noisey a/c Mildew smell at rooms And Unsealed windows