Service from the entire hotel staff was excellent...we were always treated as a valued customer and like a long time family friend. That is difficult to do, and the entire hotel staff always made us feel welcomed at your hotel.Comment of Y. Cole , United States the 2015-02-23
We chose the Okura over the Hyatt at the suggestion of friends because of location. Bad choice. . . .. The Okura is a tired facility with indifferent staff. They nickel and dime you over everything -- separate charges to use the fitness center and even to have coffee in the room! The location is not really an advantage. We also spent two nights at the Hyatt, which is a superb hotel furnished in the Japanese style. If you have a choice, stay at the Hyatt!
"Traditional Japanese Hotel, Great Onsen"
We stayed two nights at this wonderful hotel and loved it. The hotel building looked modern, but the rooms were traditional Japanese bed. The food at the restaurant was also amazing as we had an excellent dinner there. The best thing about the hotel was the onset hot spring pool, inside and outside. It was great relaxing in the hot pool!
"Old classic hotel"
Very classic hotel with excellent service and comfortable rooms. Very good breakfast buffet on the top floor. Our room had a beautiful view over the river and the mountains. The bar Chesterfield is old and classic.
"Very luxurious big hotel , very friendly service"
A big hotel in center of Kyoto , by the river . 17 floors , very big and nice lobby, direct stairs to metro . Excellent buffet breakfast variety of western and Asian cuisine. Rooms very nice and big with nice city view . Comfortable bed . Big and clean bathroom including bath and shower . Very clean . Many amenities. Minibar and tea pot . Very recommended.
This is a spectacular hotel. Friendly, professional staff, comfortable rooms, and centrally located in the heart of Kyoto, walking distance from both the central shopping area and the famous Gion district. The 17th floor restaurant also offers the best breakfast I've had in all of Japan.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 1:00 PM , Check-out: 11:00 AM