KYOTO TOKYU HOTEL

After Tokyo, as value for $$, this place was disappointing. Functional, clean, shuttle to Kyoto center, service, etc all worked well - it is just that we did not elevate to the level of experience we had elsewhere.

The room I stayed in was great, the view from the window was of a car park, and that was the only disappointment. The room was spacious, comfortable and clean. The bathroom, albeit on the small side was still very adequate and is well stocked with soaps, shampoo etc. but also included disposable razors and toothbrushes. The room access key is required to gain access from the lift foyer to the corridor on the floor where your room is located. Breakfast was comprehensive, catering to a wide variety of tastes.

Check in good and fast staff friendly polite and very helpfull .Or first room had a strong smell of smoke straight back to reception complained about the smoke smell in the non smoking room they gave us no ifs no buts the room was changed. The only gripe i had with this hotel is smoking-non smoking rooms on the same floor and next to each other,smoke smell in the hallways .The room was very good ,breakfast again was limited western style again no baked beans i need baked beans ha-ha,water is safe to drink from the tap tea coffee and safe in the room plenty hot water and good shower .Across the road from the hotel is the Royal Host restaurant it is very good and reasonably priced. The staff here are all polite and helpfull .Free shuttle bus to Kyoto station take heed when it says it leaves at 0905 am it does not before and not after right time.

I spent two nights here and the staff are very nice. They walked me to the room and explained the facility, in case I could not find it. The room is not spacious but it’s not as tini as normal Japanese hotel and it is a nice and quiet room. I was planning to visit shrines but it’s not a walkable distance so I went to the concierge for help and they took out the bus map and explained in details that I did not get lost for a single minute. They got shuttle bus to Kyoto station so it’s pretty convenient to go to anywhere, as long as you are willing to take trains and buses. I will definitely stay here again for my next visit.

When entering the hotel it looks really fancy and stylish, but once checked in you feel all the downsides of this place. Extremely small rooms, not even space for 2 suitcases in a double room. Wifi installations are terrible, each router has it's own network and password so moving around a few steps you always need to connect and login to the next network and the wifi is unstable and I wasn't able to use it for most of the stay. Also the breakfast buffet, compared with other hotels if the same class, is extremely poor, terrible coffee from an old coffee machine, bread and pastries not fresh at all and choice of cereals and yoghurt was ridiculous. This place is not like other hotels in Japan where you get the feeling that the hotel management is interested in offering their guests a good service and experience. It's very minimalistic in all aspects. Further, the location is really bad for tourists, too far from the downtown area for walking there abs also no reasonable public transport options. And the hotel shuttle bus only takes you to the train station but not downtown... I guess this is to protect the taxis business queuing up in front of the hotel...' They are the only reasonable option to teach the downtown area. Overall a very disappointing experience.