La Réserve Genève - Hotel and Spa is ideally located on the shores of Lake Geneva in a residential suburb just over three miles from the town center and two miles from the international airport. A cleverly concealed reserve of happiness available only to those in the know...
We were greeted by a very friendly staff, who made it clear they were there for what ever we needed. Several times when I was alone, either waiting on a friend or sitting at the bar, they would come by and see if I needed anything. This included conversations about the hotel, things to do and see and just friendly chitchat.
The service at this hotel exceeds the highest of expectations, period. I was astounded by the level of personal service every employee provided for their guests. They all knew me by name as I wandered around the property grounds and went well beyond the usual 5 star service at a luxury hotel. It was as if they anticipated my every wish. The exterior of the hotel is dated, but they have made up for it with the interiors. The spa facilties are excellent with a choice of indoor and outdoor pools. The gym has the best equipment I've come across. The Chinese restaurant is superb and the breakfast choices are delicious. My one complaint would be the design of our junior suite hotel room. The shower plumbing is in the wall adjacent to the bedroom area which means when my daughter showered in the bathroom, it was very loud in the bedroom. I don't hesitate to recommend this hotel.
Best hotel in Geneva by far, my kids loved it! Has an excellent resort feel, rooms are great and so is food and service. The Chinese restaurant is excellent. So close to the airport makes me want to weekend getaways from the UK.
High end luxury service with professional and friendly staff. Zero default. Superb spa and large pool. Looking forward to go back. Large choice of michelin star restaurants. Easy and quick access from Geneva train station.
Visited today and had lunch with a good client. Very exclusive establishment and the price shows it. The staff totally attending, the food amazing. The asparagus mousse and the red mullet out of this world. I recommend, but it's expensive, even for Geneva standards.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB)
Check-in: 3:00 PM , Check-out: 12:00 PM