LE CARDINAL EXCLUSIVE RESORT

Yesterday we visited the beach restaurant of this property. Small and simple, but service was just excellent. I requested whether they had a simple salad and although not on the menu it was no problem and served as nice as if I had ordered their most expensive dish. My husband a salad from the menu and also this waas fresh and good. All with a smile!

From the moment we arrived at Mauritius airport, greeted by the Concorde/Voyage Prive rep there were warm smiles to accompany the weather. On arrival Le Cardinal we were warmly greeted with a fruit cocktail. Taken to our sumptuous suites and a botttle of champagne awaited. Each and every member of staff could not do enough to make us feel welcome. We particularly liked the smallness and intimacy of the hotel with a beachfront just a stones throw from our room. All rooms have sea views. I cannot recommend this hotel highly enough. Thank you for our moment in paradise.

We have been here on the 8th of May for a stay of 4Nights. I had a prior reservation atleast a month before. However, on my arrival I was informed about the property couldn't host me as there was a technical problem. This was a bit disappointing as I couldn't stay at the premises. The management there was quick enough to provide an alternate accommodation at their sister concern which is right opposite "Casurina Resort". The accommodation provided in Casurina was no match for the price I've paid. Mr. Ashish was quick enough to support the backlog by offering a complimentary dinner. To my utter dismay, I was told the problem hasn't been fixed even on the second day. We have been there to celebrate our anniversary and it was totally disappointing. I couldn't believe I had to face this situation inspire of having the hotel pre-booked directly from their website. Inspire of repeated confirmation the situation was inevitable. We were promised to set things right by evening. To our surprise, we were put stay in a different hotel which was good enough. You had the same comfort, service and luxury at the new resort as well. The dinner was again complimentary barring drinks. The stay was pleasant and hassle free without any fuss with everything taken care by Le Cardinal. Finally on the third day we got our accommodation at Le Cardinal. I requested for the higher floors at the time of booking but again I was disappointed on getting an accommodation in the ground floor. Oh Boy!! I couldn't feel more happy than exploring the resort and the rooms. The room is spacious, well maintained and it has been equipped with every single item for a comfortable stay!! One of the best resorts easily. The best part of the stay was the support staff. They take take care of your every need and indeed make you feel like a King. The service is impeccable. The team of JACk is simply superb. You can know a lot about the local culture and the places to visit by having a chat with them. The entire staff seems to be helpful and ready to interact. These guys are so much fun. If you have free time and feel lazy on a given day, head straight to their Beach Bar. Vick and Jack entertain you so much that you'l end up guzzling on your drinks and the time just flies!! Be it the breakfast, lunch or dinner, this support staff will execute anything to perfection. The major setback was lack of options for the Vegetarians!! Me being a vegetarian had a tough time finding the right balance of food. The chef was kind enough to make special arrangement for us. Jack has helped us so much that no words can explain the amount of effort he put in to help us have a memorable stay!! We were served Sandwiches, Pastas, Local Indian Cuisine, Grilled Veggies, Pizzas everything they could have offered us in Vegetarian. Their desserts are simply irresistible. Try their desserts and drinks!! This is one property which is situated right on the beach!! Bang on, you cannot get a perfect property than this!! Without water sports or activities the holiday will not be complete. What more' They even offer complimentary water sports at the property. To sum up, my experience has not been that great for the initial 2 days but the staff has made up for everything else!! They have the best staff. The property is worth every penny spent.!! Luxury, comfort, service together is what you bargain for!! The location is unbeatable. I will definitely visit this place again and would recommend for anyone looking for a private holiday without any hustle bustle!! PS: This is directed to the management. I am sure you guys have done everything possible to make our stay memorable. I appreciate the efforts put across. However, I do have one issue which has to be put forth, the management had made up for the mistake of theirs and has compensated for the loss I have incurred. I come from the service industry and totally understand what it takes for the brand to build and offer an exciting holiday to your guests. However, I understand that and I was most polite in accepting what the management could have done. But, Ashsih overtime he mentions its free and we paid extra, it is not fair and not professional by any means. Im sure if i had a time to talk to him on the day of leaving I would have had a word in private. But these things have to be stopped else it will leave an irreparable damage!! I don't nag for small things and look at the bigger picture!! Finally i thank a lot to the staff and management at Le Cardinal for providing us with a memorable stay and making our anniversary a special occasion to celebrate. Few Insights for fellow travelers: You are in safe hands Your stay will be memorable You will have the best service Trust me, they can get anything done as long as it is doable!! The property and the location is unbeatable

Very rarely is a holiday destination as close to perfect in all aspects as Le Cardinal We were looking for a small hotel, peaceful surroundings, comfortable room, good food and directly on the beach. Le Cardinal has this and much more. We stayed for 17 nights and could have stayed longer. Le Cardinal is a luxury hotel and priced accordingly. All the staff are very pleasant and attentive. A couple of days and they know your likes and dislikes and, customise accordingly. Special mentions: Vic who mixes a mean cocktail, quite the charmer and, entertainer. Anoushka quite efficiency, always smiling and positive. Expecting a baby but still has the energy to smoothly carry out her role. Best wishes with the birth of your first child. Avish - organised many special local Mauritian dishes, much appreciated. All kitchen staff - what a team, as foodies they made our stay a culinary joy. Executive Chef Thiery Gourdin We were privileged to have experienced a three course meal designed by Thiery. Tempted to come back to taste his new menu. Housekeeping and gardeners often overlooked, do a fantastic job. Merci beaucoup

Fantastic location steps away from a white sandy beach. Well appointed rooms superbly maintained twice daily by helpful and thoughtful staff. In fact everyone at Le Cardinal were extremely friendly and helpful and are too numerous to name. However I would like to mention Samantha and Areyane who helped me organise my husband's birthday celebrations and Avish who attentively looked after us on the day. And also thank you Sharda for all your tips and advice - you are very knowledgeable. Well done to all the team at Le Cardinal and we hope to be able to visit you again some day