of TripAdvisor Travelers recommend this hotel
Had an unbelievable stay in a overwater bungalow. Still dreaming about clear blue water and fish. Hotel beautiful and staff amazing. Everyone did everything possible to make our stay wonderful. Beach, beach toys and lounge chairs plentiful. Tip: buy alcohol in the duty free store at airport - save your money for pearls. Local excursions a must. There are transit showers available to clean up after checking out so you can spend your last day on the beach. Got married there - all details easily worked out with Camille, the wedding coordinator. We were picked up at the bungalow in a canoe and paddled to private beach for Polynesian ceremony. Rained a little most days but storm clouds came and went. In fact clouds were a relief from sun and added to scenery. Forecast online was much gloomier than our experience. Sad to leave but planning anniversary already.
Amazing Perfect Resort to stay Staff is Genuinely Friendly and Food is Amazing pricey but is expected Free breakfast is Amazing ! Def recommend Jet-skiing and visiting turtle sanctuary And dont forget to wear Sunblock
"Great Location, Great Hotel, Terrible Service, Terrible Food"
I want to start out by saying that the campus of Le Meridien Bora Bora is great! The facilities and amenities are wonderful. However, we did have some suggestions and issues (mostly with service) that we ran into, which made our stay just okay. Upon arrival, there was a broken chaise chair on our deck/balcony. We called and they switched both of the chairs on our balcony (taking the one that worked as well), and switched them with chairs that were not functional and could not recline all of the way. We called them back to tell them that we preferred our old chairs, even if broken, over the ones they had given us. They brought two new chairs that worked (but were not as nice as the original chairs) and gave us a bottle of wine to make up for the mishap, which was very nice and appreciated. We were most excited about staying in our overwater bungalow (at the way end of the pontoon) to look through the glass floors and watch the fish. However, when we arrived the lady bringing us to our bungalow went to show us the "surprise" (which is the light shining under the bungalow into the water to attract fish), and neither my husband nor I knew what she was showing us as the light was not working strong at all. She noticed that the light was not working as well too. We called the front desk and asked that someone come to fix our light. They said that it would have to be the next day. We understood as it was nearing dinner time. However, no one came the next day. Our light remained dull, at best, and despite our requests no one fixed the light throughout our stay. One day we ordered nachos at the pool bar restaurant. We waited almost 25 minutes, as we were sitting on the beach, before going up to inquire about where our nachos were. When we went up to the employee working at the bar (whom we had ordered with), she said that the kitchen had not even started the nachos despite the fact that we had ordered about 25 minutes prior. We canceled our order and were refunded our money as we had a boat to catch around 6:30pm and needed time to get ready. While we were very frustrated and hungry, we decided we would give the pool bar restaurant another shot later in our stay (see below). We ordered a pepperoni pizza one day at the pool and added pineapple to it like the Hawaiian Pizza had on the menu. The pepperoni pizza was 2400 CFP and the Hawaiian Pizza was 2500 CFP. We were not charged the extra 100 CFP for adding the pineapple, to our surprise. It was amazing! The cheese was gooey, the crust crispy, and the pizza was full of flavor. However, the very next day we ordered the same thing, a pepperoni pizza with pineapple (because it was so good). Not only were we charged an additional 400 CFP for the pineapple, without being told or asked if that was okay (under the impression from the day prior that there was no charge), but the pizza was burnt and terrible. The crust would not stay together, the cheese was scorched, and the pepperoni was hard. Additionally, we only received 6-7 mini pieces of pineapple for 400 CFP extra charge. On that same day, we also ordered nachos. What we received was horrendous in comparison to others around us who ordered the same thing right before us. For 1600 CFP we received completely broken tiny pieces of chips that could not even be dipped into the sauces we were given on the side without completely dipping our fingers. There was cheese only on the top few chips and not throughout the bottom layer. We took pictures of all of the food, so I do have this to show (but I have not yet uploaded them to my computer). To say our experience with the food that day was terrible would be an understatement. We did not eat at the pool bar restaurant for the rest of our stay. We expected better not only because we were paying so much for the food, but we expected more from a hotel of Le Meridien's caliber. While the facilities were gorgeous and there was a lot to do, the service, generally, took away from the campus as a whole and from our experience. Suggestions: (1) Put a shower on the side of the campus where the towel boys are. Our bungalow was on that side and we could never wash off our bodies or feet (after walking in the sand) and, because of this, we always tracked sand into our bungalow which made walking around barefoot inside uncomfortable. (2) Put a towel cabana on the other side of the campus. If you are over at the pool by Te Ava, it is a very very far trek to go get a towel on the other side. The best part of our stay was the turtle sanctuary, and the staff at the turtle sanctuary. Definitely recommend feeding the turtles and swimming with them!
"Better than a dream"
The reception was flawless. We stayed in a room almost at the end of the pontoon, overlooking the lagoon. Wonderful! The hotel has several activities at disposal. The breakfast is amazing. The only slight negative consideration is that the meals are a bit pricey.
I cannot begin to express what a great experience we had at the Le Merirdian Resort. The grounds of the resort were clean and well manicured. The food was exceptional. We did the Sushi and Asian nights at the restaurants, plus treated ourselves to a special dinner with an exceptional bottle at the Hapaina restaurant. The meal exceeded our expectations. Don't miss the breakfast buffet--you will not go away hungry or disappointed. The staff were friendly and always willing to go the extra mile to provide exceptional service. Donata, Taylor and Cathay are just a few of the many staff members that come to mind. The beach, the bungalow and the overall atmosphere of Le Meridian is a trip we will always cherish.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM