of TripAdvisor Travelers recommend this hotel
As soon as we steped off the plane we were made to feel like royalty. Check in was smooth, then personally shown around the whole resort. Staff extremely friendly. Nothing was ever too much trouble. Although expensive, (as is all things on Bora Bora) we had an amazing time. Food was fantastic. Could not complain about any part of of stay. 10 out of 10 All facilities 10 out of 10. So glad we picked this resort. If we were to come back.. here it would be.
"5* Resort, 3* Service"
It is hard to write a slightly negative review about such a beautiful hotel in such a perfect location. We stayed for a week in May for our honeymoon, and Bora Bora has always been my dream honeymoon. The hotel itself is in THE most idyllic location with a perfect view of Mount Otemanu - the picture postcard Bora Bora view. Our over water bungalow was clearly in need of the odd touch up here and there but overall was lovely and comfortable and just what we had hoped for. Having the stairs from our balcony into the sea just made it for us! However, what we did find lacking, time and again was sadly the service. Everytime we went for lunch or dinner at Te Ava, we were generally greeted by the manager who was very rude, especially about my being a vegetarian, or by staff who quite clearly did not want to be there. At Le Tipanie it was better in that the staff were generally friendlier, however on the first night we sat there for over 30 minutes before anyone even took a drinks order from us. Due to Te Ava not catering well for vegetarians, we dined in Le Tipanie most nights and we encountered the same slow service each time. We did raise this at the time, and the manager of Le Tipanie did upgrade our romantic dinner to one on the beach, surrounded by candles with absolutely incredible food and it was wonderful. It is that level of service that I had hoped for and expected of an expensive 5* hotel every day though, not just after we had complained. We went for dinner one night at the sister hotel the St Regis, and the food and the service was a whole different level, it was incredible. The food in Le Tipanie was always of a high quality though, however I would say that I think they should broaden their vegetarian menu to more than risottos. Overall we absolutely loved our stay and would definitely go back, the service wouldn't stop us, but I am hoping that constructive reviews like this will enable improvements to be made where necessary.
"Dream honeymoon "
Beautiful resort. We stayed in a water bungalow, both the room and view was paradise. Breakfast buffet was lovely (try the French Polynesian toast -yum). Although we did enjoy room service for breakfast which just as good. For dinner we preferred leaving the resort - Bloody Mary's is a must! I found the staff to be extremely lazy and far too laid back. Which was the only disappointing thing
Best holiday we have ever had! Stayed 3 nights in Moorea in a beach side bungalow which I would give 10/10 for the view, resort and accomodation. Le Merridean is a 15/10! Stayed 4 nights in an overwater bungalow which when the hotel staff member escorted us to our room and when she opened the door revealing the glass bottom floor and an absolutely breathtaking view of the mountain, bluest clear water and the other bungalows across the lagoon!!! Resort staff very friendly, resort facilities are exceptional. 2 infinity pools. Snorkelling in both lagoons where you will see various lagoon fish, coral and if your lucky, sting rays and black tip reef sharks. 2 restaraunts although we only visited the Te Avu restaraunt as this was more our cuisine - excellent, high quality food. Breakfast was a full buffet breakfast which served everything! Suggestion - ask for a half board meals inclusive package (breakfast & dinner) as meals were very expensive (compared to what we are used to at home). Bar open from noon. Visit the turtle rescue sanctuary - a must do! For $30US you can learn a little more about the rescue sanctuary, assist the staff in looking after the turtles and then spend about 20minutes snorkelling with one of the turtles in the lagoon aquaruim where you will see tropical fish, coral and of course the turtle - a great experience worth much more. Head to the bar about 530pm to see the most amazing sunset over the mountain - best view ever! Room was very comfortable - king bed, tv, lounge, shower, toilet, outdoor patio with furniture with access to the lagoon where you can snorkell or swim. Room tip - ask for a room closer to shore with a view of the mountain - the water at the end bungalows to about halfway along the pontoon is quite deep and you can't touch the bottom, also the ammount of fish to see is limited. The bungalows from about half way to closest to shore are about chest deep water at max and have much more fish to see. Some of the other bungalows block the veiw of the mountain so ask for one with a view. Bungalows on the left side facing the lagoon get the afternoon sun, all the others only get a little bit of morning sun. We'll be back!!!
"Amazing Views and Service"
This hotel is picture perfect. We had room 234 at the very end of the pontoon directly overlooking Mount Otemanu. The floor of the over-water bungalows has a large glass window into the sea (although don't expect to see any fish -- there aren't many in the external lagoon). The service was also excellent -- from the cleaning crew (which is amazing) to the concierge to the food service folks. The free breakfast offers many options and is delicious, and in a room overlooking the lagoon. We also enjoyed the "snacks" (really hearty food in big portions) from the pool bar and upstairs bar. The internal lagoon has fish you can see with snorkel gear (provided free), the external lagoon has a beautiful white sand beach that's large and has a lot of room, lounges, and shade trees. You can also rent jet skis and other things, or go on external excursions (the 4x4 trip from Vaitape is amazing). Be sure to learn about the turtle healing center right on site, and help feed the turtles! Overall, a great trip.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM