of TripAdvisor Travelers recommend this hotel
"Dining at Le Meridien Cyberport"
Part way through my stay it is a bit hit and miss here with some fabulous highlights. Staff mean well (and that for me is just about everything) but are a bit undertrained and timid. The buffet breakfast tries to appeal to European and Asian travellors and is a bit hit and miss for that. The fresh fruit, dried fruits range were excellent quality, cheeses very good, hot food variable but also not the same each day and the number of options for the number of diners surprisingly high. Lunch buffet the same - not a dessert eater I was blown away by a small contrea chocolate treat and a small pear in red wine & red wine felly shot - again a huge range of salads, cooked food etc. Their cooked food is probably where this buffet loses its standards, in taste, in tiredness and in a cooking process that belies the fact that they are clearly sourcing great food. Ive had three meals at the Japanese restaurant and the wait staff are no different - the lunch menu given to me at dinner, then my champagne glass knocked as food was served causing an explosion of glass over me/my food so I had to move and the food had to be replaced. Glass and Granite don't mix. The ingredients are fresh and some interesting dishes - like asparagus cut into about five lengths, speared in sequence with the tip of each spear not speared but presented separately - with a fish floss on top - recommended. The cantonese restaurant and the bar are yet to be tried. If you are here for a conference the opportunity of several days stay will lead you to pick out what is the best of this somewhat muddled but well meant ensemble. the rooms' Great view from level 6 of a forested 'mountain' next door and the harbour with ships going by - one of the best views I have ever had - but the internal room has glass panels from the bed through the shower, and more than enough viewing of the toilet beyond. It's a bit too much transperancy for my taste and probably for most.
"A quiet hotel good for a relaxing rest"
This hotel is next to Bel Air apartments and Cyberport - very convenient location if you are visiting Cyberport on a business trip or visiting friends or cousin living in Bel Air. There is a big mall with various restaurants nearby. The hotel has a good swimming pool and nice bar as well. It is far from central Hong Kong or the busy areas of the city. Can have a proper 'rest' and just relax.
"A lovely October stay!"
We really enjoyed our recent stay on the 11th Floor here. Our side corner room's views were stunning - and there was a fine sense of sevice, especially from Housekeeping in terms of quick and professional shoeshining services. Reception staff were helpful and could double check our restaurant bookings in the Hotel's various restaurants with ease. In addition, the mini-bus service to the central Hong Kong Station represented the epitome of convenience.
"Excellent servie in GYM and BAR, while receptionists are very disappointing"
Actually, it was my first time to stay with the Brand Le Meridien, and it completely refreshed me with a hilarious impression of this hotel. It was awesome that Guest Relationship Department sent me a greeting email to welcome as well as to claim the room upgrade and platinum benefits issues, and Stephanie, who sent me the email in person, was highly professional and zealous, which made me expect this trip a lot. After I arrived at the hotel, staff in front desk denied all the things Stephanie talked with me, they even told me that Stephanie had quit this hotel for half a month. "THEY" I mean, several receptionists worked together to prove that there WAS NOT any Stephanie. Then I showed them the email I received, and I got NO apology, no room upgrade, even no introduction regarding the hotel. The most interesting point is that they insisted the only room I could stay in was a mountain viewed one, but the reality was the room they arranged for me was a half-mountain half ocean view, which was stunning actually. Luckily, the following employees I encountered, especially in the fitness floor and the bar, were hospitable and welcoming.
From arrival to departure (which didn't come nearly soon enough) we faced courteous hotel and restaurant staff who were unable to fathom the problems of inedible food and phantom feather pillows. The Japanese restaurant in the lobby was fine...the Chinese restaurant hidden on the third floor should remain hidden...food was worse than worst HK café....the pool side order was sent back....and the great breakfast buffet was spoiled by serving undrinkable coffee...I had to make my own in the room and take it down with me! As for the feather pillows ("two are standard in each room" to quote the hotel), it took three days and a high tension visit to the front desk to finally have them arrive in our room. Many apologies offered but not a clue about listening to guests' concerns and dealing with them. The slightly eccentric shuttle-bus driver was always cheerful and always on time. In no way does this hotel match any other Le Meridien property we have stayed in and should be avoided if you want to enjoy a stay in Hong Kong.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM