of TripAdvisor Travelers recommend this hotel
"good apartment type hotel but very far from main area and staffs doest understand english,"
the property is very far from the main area, beach is very far and there is no such transport available from the hotel to go to the beach only scooter taxis are available out side the hotel but they charge you 3 times than usal price. staffs except front desk can only speak thai, very difficult to communicate, rooms are very spacious and has kitchen in rooms. good for long staying guest but must have hired cars else very difficult to move around.
"Top knotch! "
Have thoroughly enjoyed our stay here! We got a free room upgrade and it is a huge apartment with a kitchen etc! Is very clean and modern. Very fancy! Has two bathrooms and amazing shower and bed. Huge gorgeous pool and the breakfast buffet can cater to anyone's needs. Would definitely stay here again!
"The worst hotel i've ever seen!!! "
The hotel itself could be correct, a bit dated but very spacious and a little dirty. When you ask something to the staff you feel like you are disturbing, some at the front desk are rude (turns their eyes when you asked them for some shower gel for the second time ..) Most of the staff speak only Thai , So difficult to communicate. The breakfast is infectious. In short all the service need to be review. I do not recommend this hotel to anyone. And I do not expect to return to this horrible hotel chain. Customer service, no need to answer me with nice sentences, you absolutely have to review your staff !!! thank you goodbye!
We were 3 friends staying in this property. We chose this property over Ibis and others because the property was providing a triple occupancy room with breakfast at a very cheap price. But sorry to say it was a mistake we made. First of all the property is located in the lanes and quite far from the main city. Secondly this property is basically a serviced apartment, that means there even local residents in the property as well. The pool is big and the entire property with its 4 sets of high rise buildings looks great. The rooms are worn out but spacious. The sad part of this place is that it will make you feel that as if you are an alien. The staff have no smiles and always talk behind your back in local language though you don't understand the language but somehow the body language and tone make you feel the hatred. I don't know if this was particularly with us as being Indians or the attitude was similar with other guest. The breakfast is as good as not being there. Imagine you walk in their restaurant in the morning in a happy mood, starting a good day of holiday, but are disappointed seeing the attitude of staff. As we use to enter the restaurant , the entire staff looked at you as if "oh god these guys are here to eat free food". No dishes have the name mentioned, the cleaner is the serving staff and with the same table cleaning cloth they were cleaning the dishes. With only egg being an option that I could have I asked the cook(oops the cleaner ) to make me a egg white ommelate (I literally had to translate using Google to explain them what I wanted) as she started the other cleaner comes and refuses that not possible you will only get whole egg from the pre mixed batter. I decide to forget it and just had plain bread and coffee. Also I forgot to mention that all this time while u are having breakfast in their restaurant you are shown a placard hundred times which says the breakfast timing till 11:00 am, Ok I got it but it is now 10:15 am it is not nearing closing time that I'm being shown the placard again and again. After experiencing the above during our first 2 days we stopped going for breakfast to their restaurant as we didn't want to be "disrespected". The rooms bedsheets to overall higene not good, to the ac sometimes working and sometimes not, the breakfast and other small small things, trust me it's very hard to express my stays experience in words but I tried to do the best I could so that others can beware.
"Never ever again! Worst hotel i have ever been! Horrible staff!"
This place is the worst hotel i have stayed. I am not a fussy type visitor but this place has got onto my nerve. Staff make u feel like you are disturbing them when u approach them. I got yelled at when i asked to make a phone call. They impose their own taxi which rip u off 500bhatt to go 2 kms away! If u sleep in and get to breakfast at 8.30 there is practicaly just left over food as they don't top up. So if u wana eat u have to wake up and eat early!!Absolutely ridiculous! I asked for sugar as the housekeeping didnt top up and the receptionist told me they don't have time. If i continue the list goes on!! Think well before u book this place guys!! Nothing is close to this hotel! I would not even give a 1 star to this..
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM