Loews Portofino Bay Hotel is just steps from two amazing theme parks, non-stop nightlife and more, all in one convenient location at Universal Orlando® Resort. Just 15 minutes from the Orlando International Airport, our luxury hotel puts you in the center of it all for convenient family travel.
of TripAdvisor Travelers recommend this hotel
My family and I loved the hotel immediately after stepping out of the taxi. The architecture was almost exactly like the actual Italy. The check-in was extremely fast and efficient and the front desk people treated us like family! They gave us cold mineral water and brought us to the lovely room. For a big family, our room certainly had enough space for the whole family. My personal favourite was the pool and the singing at Mama Della! The Universal Express provided made the waiting queues very, very short. The free water taxi was indeed very helpful to go to-and-fro. This hotel was one of the best decisions my family and I ever made and is definitely worth the stay.
"Could have been great."
Paid extra for a Bay View room but got a view of the slew. I really wanted to be able to sit in my room and watch the boats come and go in the bay. There is a picture attached of my view. If I had been in a room that was overlooking the bay I would rate it as great. I loved riding the boat to the City Walk and then walking into either Universal Studios or Islands of Adventure without ever having to get into a car.
Family of 5 stayed at Portofino for 2 nights and loved it. Big rooms. Very clean. Nice service. We ended up upgrading to Club Lounge access and thought that was worth it as well. We will definitely stay here again.
"Our Favorite Hotel in Orlando!"
There is so much to love about this place, but the best thing is that you do not feel like you are in an Orlando hotel. Okay, it is not really exactly like being in Italy, but it is close enough in an ersatz sort of way and it is relaxing and feels far away from the sensory assault of the theme parks. Yet, the theme parks are a short water taxi or moderate walk along the canal away. And your room key entitles you to a fast pass that entitles you to cut the lines and gives you priority waiting at the restaurants. That alone may make the price differential with non-Universal hotels worthwhile. Compared to Disney hotels, there is a lot more room at a materially lower price. The Portofino Bay is Universal's higher end hotel, and is AAA four diamonds. Tenors sing in the piazza for 30 minutes at sun down. At the villa pool, they bring you complimentary cool scented towels and frozen treats (such as a couple of frozen grapes or a teaspoon of a frozen smoothie). The beach pool has a beach and a water slide. And a bar. (They bring you your drinks at the Villa pool.) It is still a larger theme park hotel, so over a half dozen or more visits over 15 years or so we've run into a couple issues, but they've all been addressed. As our kids got older and we spent more time here than Disney, we just stayed here and drove over to Disney for our Disney days. Get the Bay view, it is worth it. Check-in time is 4:00, and most rooms don't seem to be ready until around then.
"One of the most beautiful hotels I've stayed in"
The culmination of a beautiful Italy with a glistening lake, the quaint little corners and a convenient Water Taxi system made this one of the best hotels to stay in at Universal Studios, not to mention the architecture that was simply exquisite! Furthermore, hotel guests get an unlimited Universal Express as well, allowing one to skip the queues at the parks... Extremely useful and easy to obtain & use. The Italian food there (Sal's and Mama Della's) was incredible and there is also an onsight Starbucks which is extremely convenient - you can grab Starbucks and then walk to the parks (Yes! It is a walkable distance!) Will definitely return :")
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 11:00 AM