The Gala hotel is located south of the island of Tenerife, close to several golf courses in the area, just 70m from the beach (with direct access), 800m from the bus station and 15km from the airport.
of TripAdvisor Travelers recommend this hotel
"Very good, generally speaking"
We stayed at the Gala 16th to 23rd May (still here at time of writing). In the Skytours (Tui) holiday brochure it is listed as a 3 star and on arrival saw that their signage says 4 stars... personally, I would say 3 star plus. Lovely hotel, nice restaurant, very clean, good pool & poolside area. Room assistants do a good job, as do the entertainment team. On the downside, WIFI isn't free & the breakfast range needs to have a bit more variation as not everyone is into continental bacon or boiled sausages... British bacon & sausages wouldn't go amiss for a couple of mornings a week. Also, it may be just a thing of mine... but every time I ate in the restaurant, I noticed that all the drinking glasses on the table were always cloudy. Whether that's down to the local water or a lack of rinse agent, I cannot say. These are the things that, for me bring it down to a three star.
Central location, very close to the beach and all amenities, short distance from the airport. Prior to arrival I asked to have a quiet room on a high level with a view, we did get a 5th floor, but...facing residential area... sea could only be seen if I leaned over the balcony... Receptionist wasn't the friendliest, he was just doing his job. Hotel lobby was beautifully decorated, and very unusual, didnt feel like I'm indoors, thought I'm in the park. Room was quite small, two beds pushed together. Beds were extremely hard. Was worried about noise from the main strip during the night, but for my surprise it couldn't be heard if the balcony door was closed. Bathroom was nice and big, had a hairdryer and all the toiletries. Rooms cleaned and towels changed daily. There was a coffee machine in the room, on the first morning I rang to reception to order coffee pads for it, it was 8pm that evening when I finally got them... Restaurant was huge and bright, breakfast was nice with variety of continental and hot breakfast, dinner quite chaotic, staff very robotic and it felt the place was understaffed, everyone running around, no smiles, no welcomes (apart from the girls at the door with prosecco). Cold buffet (salad bar) was empty most of the time, if we ended up having dinner after 8pm, there was no chance of getting any fresh salad or vegetables. There was plenty of hot dishes tho and loads of different choices every night. Pool was very good, plenty of lounge beds, enough for everyone. Entertainment was excellent, we really enjoyed all the shows every night. On the last day we decided to try out hotel's spa, it wasn't the best, many things in the hot pool didn't work or were switched off, so if there were more than 4 people at the same time, someone had to wait... We booked this hotel on last minute deal, so it wasn't that expensive, however if we would need to pay a high season rates, we would rather choose different hotel.
"No free wifi in 2017, it's still possible."
I'm a bit disappointed about the fact that you book an all inclusive hotel and that you have to pay additional for wifi.. Didn't know there were still hotels in Europe where wifi is not a basic service.. let alone if you book an all inclusive.. One can get free wifi in the gaming area.. but I had to do something for work and was not really possible to do it with that WIFI. The choice of food is very good and broad, the taste is oke.. not spectacular. Rooms and other services are fine as well. Think in general it's just an average hotel.. if you don't expect too much it's fine for a week stay.
"Average stay! "
To start with the hotel is clean and very welcoming but the staff are not most do not speak English and can not understand English which is a big problem when trying to get drinks! Speaking of drinks I have never been to an all inclusive Were you can only have certain drinks at set times no spirits through the day! Food wise was pretty boring every day the same rubbish pizza chips pasta sauce rice the cold meats weren't too bad and the show cooking sometimes had good items on! Really slow to get drinks in the restaurant and the bar! Entertainment on an evening was dancing for the older age until 9.30 then shows from then! Wouldn't visit again!
"Overall very good"
Stayed in this hotel 2-9th may. Upon arrival at the hotel we were given very little information about the services included i.e. If we had to book for restaurant , how to access the safe in the room and the fridge which was disappointing and the only other negative I can say is that the reception staff on the whole were quite rude and unapproachable. The rooms however were very nice, we had a family room on the ground floor and it was huge !! 2 huge double beds a long way apart and a big bathroom and veranda. The hotel is very clean and the food was exceptional. We were half board and the choice of food was different every night and very well presented. Everything In this hotel is paid for In credit which I personally didn't like. All drinks are put on the room bill and even the fridge needs to be paid for which is a bit ridiculous when it's already on in the room and you pay for a key to unlock it . We settled up the drinks bill every other day to avoid running up a large debt. The restaurant staff are really lovely and really made dining a great experience everyday. The entertainment staff are also great , offering prizes every evening if you have taken part in any activities in the day. Kids entertainment was also excellent . Pool areas are clean and the gym was well equipped. The hotel is in a very lively area which wasn't the most pleasant to be in at evening , we witnessed 2 fights and my nephew was almost pushed out of his pushchair when 2 brawling men staggered towards us. So would suggest getting a taxi away from the area in evenings, by day though it's quiet and pleasant and only a short walk to the beach . Overall very nice relaxing holiday
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM