The Gala hotel is located south of the island of Tenerife, close to several golf courses in the area, just 70m from the beach (with direct access), 800m from the bus station and 15km from the airport.
of TripAdvisor Travelers recommend this hotel
I found the hotel very clean, I noticed up to 12 staff cleaning the reception, restaurant and pool area every morning at 7.30. The restaurant had a different theme every night with foods from all over the world. The food was at a high standard and we all eat to much I think. The location was excellent and was very close to the beach. The room we stayed in was a family room and had a nice patio area outside.
We stayed for one week and we had a fab time. The hotel check in was quick, all staff are polite and hard working the only problem was the reception staff a bit miserable. A lot of issues have been occuring revolving the extra charges, yes theres a charge for wifi in your room, yes there is a charge for drinks during meal time. However the mini fridge in your room is on and free. It just isnt as cold as most fridges. The room itself was lovely and clean, the maids r friendly and come everyday. The balcony is large and the view we had offered partial sea view. The rooms can be a bit far from reception if ur further down the corridors but this isnt an issue. The food at lunch and breakfast was usually the same but great options from fresh meat and pastas. Dinners were different every night offering dicferent themes and the chicken is delicous. Theres 2 pools, one which is 1.8m throughout and the other which goes to a maximum of 1.2m. The pool area was always busy so we used the sofas a but further up which we prefered as there was more privacy and it offered a lovely sea view. Overall tbis hotel is definitely 4 star and i would recommend as its close to all the bars and shops and the beach.
Stayed at this hotel 25th July - 1st august we had absolutely no complaints apart from the day we were checking out! Food was quite alright, didn't ever go hungry, lots of selection. Pool no problem putting out your towels out , staff very nice and friendly, our room was cleaned every day with fresh towels. Entertainment was a lil hit & miss, preferred going to a British restaurant called Union Jacks, lots of fun in the evening there! On the last day although we weren't checking out until 12pm, the man at the bar would not let me get a drink for my grandson at 10am, he said I'd have to get 'white paper' from the reception, went there & the manager called down to the pool bar, lots of arguing then I was told I could use my card until we left! All in all a very enjoyable week, would definitely go back there next time we go to Tenerife!
"Great summer holiday"
Was very apprehensive prior to travel as some reviews were negative. Hotel gala is a great hotel in a perfect location. It is centrally located near beach, restaurants and walking distance from Siam Park.Staff were helpful and polite. Rooms immaculate. Only did breakfast but there was something for everyone. Pool and facilities very good. Would def return.
"Rude staff in a lovely hotel"
Just got back from a week in gala hotel. Hotel is very nice clean and the food is really good with lots of choice. The room is clean but nothing like the pictures they put on web to advertise it maybe they have one room that looks that nice' Pool area nice but pools could do with a scrub around the inside edges. Entertainment not that great. Reception staff very rude and I noticed especially rude to the English more than others if you speak Spanish then they may have a laugh and a joke with you. I went to reception the day I arrived to ask for late checkout they said come back day before leaving and book then so I did !! Then when told no i can't have it because my room was booked. Having a 11 month baby there is no way I was settling for no room from 11 am to 7pm so I persisted to ask 3 times then still refused absolute joke !!!! Then I went again and spoke to the only nice kind friendly lady called SRA GARCIA who after a few minutes came back to me and said yes you can have late check out. Thank you to her. Restaurant staff miserable and rude. The small pool bar staff rude and if you want a drink from the pool bar be prepared for long waits as many times only one serving at a slow speed which people seemed to think was in purpose. I do t return to this hotel or any Alexander hotels. Hotel situated right next to veronicas strip which is an absolute disgrace of a mess with loads of young grouped up lads touting for clubs and pestering you and lots of lucky lucky men offering drugs whilst you was walking by with children it's a dive never again to Las Americas too.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM