Credit cards accepted by the hotel: Discover - Japan Credit Bureau (JCB) - MasterCard - American Express - Visa
Check-in: 2:00 AM , Check-out: 12:00 PM
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Airport shuttle fee: IDR 600000 per vehicle (one-way)
- Airport shuttle fee per child: IDR 600000.00 (one-way), (from 6 to 18 years old)
- Rollaway bed fee: IDR 500000.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Special check-in instructions
The front desk is open daily from 7 AM - 11 PM.
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
We should mention
- This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.